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SUP_REDMISMATCH error

gururajan
Level 1
Level 1

Hi,

We are facing this error in our 6506 switch when we insert the second sup2.

We can see a hardware version mismatch between both primary and secondary supervisors. Other parameters are matching.

2010 Dec 30 15:00:49 IST +05:30 %SYS-5-SUP_REDMISMATCH:Standby supervisor 2 redundancy/power mgmt board detection mismatch
2010 Dec 30 15:01:14 IST +05:30 %SYS-5-SUP_MODSBY:Module 2 is in standby mode
2010 Dec 30 15:01:30 IST +05:30 %SYS-5-SUP_IMGSYNC:File synchronization process will start in 120 seconds
2010 Dec 30 15:01:39 IST +05:30 %SYS-5-SUP_REDMISMATCH:Standby supervisor 2 redundancy/power mgmt board detection mismatch

Output from the switch with both SUP..

sh module

Mod Slot Ports Module-Type               Model               Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1   1    2     1000BaseX Supervisor      WS-X6K-SUP2-2GE     yes ok

2   2          Supervisor other          Unknown             ok

3   3    48    10/100/1000BaseT Ethernet WS-X6148-GE-TX      no  ok

4   4    48    10/100/1000BaseT Ethernet WS-X6148-GE-TX      no  ok

5   5    48    10/100/1000BaseT Ethernet WS-X6148-GE-TX      no  ok

7   7    48    10/100/1000BaseT Ethernet WS-X6148-GE-TX      no  ok

8   8    48    10/100/1000BaseT Ethernet WS-X6148-GE-TX      no  ok

9   9    48    10/100/1000BaseT Ethernet WS-X6148-GE-TX      no  ok

Mod Module-Name          Serial-Num

--- -------------------- -----------

1                        SAL094341DB

3                        SAL0934820Z

4                        SAL09337LNB

5                        SAL09337GP7

7                        SAL09337HFF

8                        SAL09412CER

9                        SAL09337UN6

Mod MAC-Address(es)                        Hw     Fw         Sw

--- -------------------------------------- ------ ---------- -----------------

1   00-15-c6-b3-88-c6 to 00-15-c6-b3-88-c7 5.3    7.1(1)     8.4(2a)

    00-15-c6-b3-88-c4 to 00-15-c6-b3-88-c5

    00-15-2c-31-ac-00 to 00-15-2c-31-af-ff

3   00-14-a9-ba-42-a8 to 00-14-a9-ba-42-d7 1.1    7.2(1)     8.4(2a)

4   00-09-12-5e-ee-14 to 00-09-12-5e-ee-43 1.1    7.2(1)     8.4(2a)

5   00-09-12-5e-a5-00 to 00-09-12-5e-a5-2f 1.1    7.2(1)     8.4(2a)

7   00-14-f2-21-73-c8 to 00-14-f2-21-73-f7 1.1    7.2(1)     8.4(2a)

8   00-15-63-b4-e3-e4 to 00-15-63-b4-e4-13 1.1    7.2(1)     8.4(2a)

9   00-14-a9-df-a9-c0 to 00-14-a9-df-a9-ef 1.1    7.2(1)     8.4(2a)

Mod Sub-Type                Sub-Model           Sub-Serial  Sub-Hw Sub-Sw

--- ----------------------- ------------------- ----------- ------ ------

1   L3 Switching Engine II  WS-F6K-PFC2         SAL09434060 3.5  

2   none                                                          

We inserted the secondary sup separately in a chassis to confirm the functionality..

show mod

Mod Slot Ports Module-Type               Model               Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1   1    2     1000BaseX Supervisor      WS-X6K-SUP2-2GE     yes ok
3   3    8     1000BaseX Ethernet        WS-X6408-GBIC       no  ok

Mod Module-Name          Serial-Num
--- -------------------- -----------
1                        SAL08280E2P
3                        SAD03110524

Mod MAC-Address(es)                        Hw     Fw         Sw
--- -------------------------------------- ------ ---------- -----------------
1   00-09-12-47-a5-d2 to 00-09-12-47-a5-d3 5.0    7.1(1)     8.4(2a)
    00-09-12-47-a5-d0 to 00-09-12-47-a5-d1
    00-1a-30-a3-07-80 to 00-1a-30-a3-0b-7f
3   00-d0-bb-08-02-18 to 00-d0-bb-08-02-1f 1.9    5.4(2)     8.4(2a)

Please revert to me with the clarifications.

Regards,
Guru

1 Reply 1

Jerry Ye
Cisco Employee
Cisco Employee

Please contact TAC, you might have a bad chassis.

Regards,

jerry