Switch Cisco 4503-E restarts when connect a cable in any Ethernet port

[hgarcia@ndc-solutions.com]

We have a Cisco Switch 4503-E, it restarts when you connect a cable in any ethernet port. After the reload it works fine but if you connect a new cable or change anyone it restarts again.

 I am thinking in a bug but the IOS does not have any bugs reported on the Cisco Bug search tool.

Thank you very much 

[Reza Sharifi]

Is it the same if you connect the cable to a different module? I suggest you open a ticket with TAC and have them investigate. Maybe a software bug.

HTH

[hgarcia@ndc-solutions.com]

It just happens in the same module. At this moment we do not have a Smartnet associated to this equipment. 

Thank you very much 

[Georg Pauwen]

Hello,

on a side note, what happens if you disable power over Ethernet on these ports (power-inline never) ?

[hgarcia@ndc-solutions.com]

Thank you. It does not have PoE feature. 

Many thanks for help

[marce1000]

 - Try re-seating the particular module. Also if this is done, have a console connected and follow the console output as to whether the module is recognized sufficiently and the self-tests are successful. Verify further afterwards by issuing show logging.

 M.