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Switch is increasing input errors for a Down interface

Hello Cisco Team,

I have a switch that is increasing the input error for an interface in Down status. Below you will fin some data about this interface.

The switch is a WS-CBS3120G-S v12.2(52)SE

  • interface description

 

Gi1/0/9                        down           down     host:SRV-09|if:eth0

 

 I've tried to reset the counters with the commands below, however, the 'input error' is still increasing:

 

clear controllers ethernet-controller gi1/0/9 and 
clear counter g1/0/9

 

Also, I've tried to perform a shu/no shutdown in the port without success, note that the input error is with the value 220 (days after the reset counters):

 

show interfaces Gi1/0/9
GigabitEthernet1/0/9 is down, line protocol is down (notconnect)
  Hardware is Gigabit Ethernet, address is 6cfa.8930.1b89 (bia 6cfa.8930.1b89)
  Description: host:SRV-09|if:eth0
  MTU 2000 bytes, BW 1000000 Kbit, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Auto-duplex, Auto-speed, link type is force-up, media type is 1000BaseX
  input flow-control is off, output flow-control is unsupported
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output 01:10:55, output hang never
  Last clearing of "show interface" counters 2w1d
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 3019 bytes, 0 no buffer
     Received 0 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles
     220 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input
     0 input packets with dribble condition detected
     13143 packets output, 945792 bytes, 0 underruns
     0 output errors, 0 collisions, 1 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 PAUSE output
     0 output buffer failures, 0 output buffers swapped out

 

 

Port            InOctets    InUcastPkts    InMcastPkts    InBcastPkts
Gi1/0/9             3019              0              0              0

Port           OutOctets   OutUcastPkts   OutMcastPkts   OutBcastPkts
Gi1/0/9           945792 


Port      Name               Status       Vlan       Duplex  Speed Type
Gi1/0/9   host:SRV-09|if:eth notconnect   trunk        auto   auto 1000BaseX


show controller ethernet-controller g1/0/9     Transmit GigabitEthernet1/0/9            Receive
       945792 Bytes                             3013 Bytes
            1 Unicast frames                       0 Unicast frames
        13088 Multicast frames                     0 Multicast frames
           54 Broadcast frames                     0 Broadcast frames
            0 Too old frames                       0 Unicast bytes
            0 Deferred frames                      0 Multicast bytes
            0 MTU exceeded frames                  0 Broadcast bytes
            0 1 collision frames                   0 Alignment errors
            0 2 collision frames                   0 FCS errors
            0 3 collision frames                   0 Oversize frames
            0 4 collision frames                   0 Undersize frames
            0 5 collision frames                 334 Collision fragments
            0 6 collision frames
            0 7 collision frames                   0 Minimum size frames
            0 8 collision frames                   0 65 to 127 byte frames
            0 9 collision frames                   0 128 to 255 byte frames
            0 10 collision frames                  0 256 to 511 byte frames
            0 11 collision frames                  0 512 to 1023 byte frames
            0 12 collision frames                  0 1024 to 1518 byte frames
            0 13 collision frames                  0 Overrun frames
            0 14 collision frames                  0 Pause frames
            0 15 collision frames
            0 Excessive collisions               219 Symbol error frames
            0 Late collisions                      0 Invalid frames, too large
            0 VLAN discard frames                  0 Valid frames, too large
            0 Excess defer frames                553 Invalid frames, too small
           53 64 byte frames                       0 Valid frames, too small
        13082 127 byte frames
            8 255 byte frames                      0 Too old frames
            0 511 byte frames                      0 Valid oversize frames
            0 1023 byte frames                     0 System FCS error frames
            0 1518 byte frames                     0 RxPortFifoFull drop frame
            0 Too large frames
            0 Good (1 coll) frames
            0 Good (>1 coll) frames

 

Do you know what could be causing this behavior? Or what else I can check for further troubleshooting?

Thanks!

3 Replies 3

rafaesil
Cisco Employee
Cisco Employee

Hello, nsantiago!
Do you have a policy shared on multiple interfaces? The policy map counts might be aggregated.

Hi, rafaesil!
Yes, we do have a shared policy for all the interfaces. 
Here's the policy we use:

#show policy-map interface GigabitEthernet 1/0/9
 GigabitEthernet1/0/9

  Service-policy input: qos_policy

    Class-map: cm_ptp (match-all)
      0 packets, 0 bytes
      5 minute offered rate 0 bps, drop rate 0 bps
      Match: access-group name acl_ptp

    Class-map: cm_non-tcp (match-all)
      0 packets, 0 bytes
      5 minute offered rate 0 bps, drop rate 0 bps
      Match: access-group name non-tcp

    Class-map: cm-tn-ts-feedback (match-all)
      0 packets, 0 bytes
      5 minute offered rate 0 bps, drop rate 0 bps
      Match: access-group name tn-ts-feedback

    Class-map: cm_redctl (match-all)
      0 packets, 0 bytes
      5 minute offered rate 0 bps, drop rate 0 bps
      Match: access-group name acl_redctl

    Class-map: class-default (match-any)
      0 packets, 0 bytes
      5 minute offered rate 0 bps, drop rate 0 bps
      Match: any
        0 packets, 0 bytes
        5 minute rate 0 bps

 

Should I check other things? What could be causing this issue?

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