06-25-2024 01:23 PM - edited 06-26-2024 08:53 AM
Hello Cisco Team,
I have a switch that is increasing the input error for an interface in Down status. Below you will fin some data about this interface.
The switch is a WS-CBS3120G-S v12.2(52)SE
Gi1/0/9 down down host:SRV-09|if:eth0
I've tried to reset the counters with the commands below, however, the 'input error' is still increasing:
clear controllers ethernet-controller gi1/0/9 and
clear counter g1/0/9
Also, I've tried to perform a shu/no shutdown in the port without success, note that the input error is with the value 220 (days after the reset counters):
show interfaces Gi1/0/9
GigabitEthernet1/0/9 is down, line protocol is down (notconnect)
Hardware is Gigabit Ethernet, address is 6cfa.8930.1b89 (bia 6cfa.8930.1b89)
Description: host:SRV-09|if:eth0
MTU 2000 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Auto-duplex, Auto-speed, link type is force-up, media type is 1000BaseX
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output 01:10:55, output hang never
Last clearing of "show interface" counters 2w1d
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 3019 bytes, 0 no buffer
Received 0 broadcasts (0 multicasts)
0 runts, 0 giants, 0 throttles
220 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 input packets with dribble condition detected
13143 packets output, 945792 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 PAUSE output
0 output buffer failures, 0 output buffers swapped out
Port InOctets InUcastPkts InMcastPkts InBcastPkts
Gi1/0/9 3019 0 0 0
Port OutOctets OutUcastPkts OutMcastPkts OutBcastPkts
Gi1/0/9 945792
Port Name Status Vlan Duplex Speed Type
Gi1/0/9 host:SRV-09|if:eth notconnect trunk auto auto 1000BaseX
show controller ethernet-controller g1/0/9 Transmit GigabitEthernet1/0/9 Receive
945792 Bytes 3013 Bytes
1 Unicast frames 0 Unicast frames
13088 Multicast frames 0 Multicast frames
54 Broadcast frames 0 Broadcast frames
0 Too old frames 0 Unicast bytes
0 Deferred frames 0 Multicast bytes
0 MTU exceeded frames 0 Broadcast bytes
0 1 collision frames 0 Alignment errors
0 2 collision frames 0 FCS errors
0 3 collision frames 0 Oversize frames
0 4 collision frames 0 Undersize frames
0 5 collision frames 334 Collision fragments
0 6 collision frames
0 7 collision frames 0 Minimum size frames
0 8 collision frames 0 65 to 127 byte frames
0 9 collision frames 0 128 to 255 byte frames
0 10 collision frames 0 256 to 511 byte frames
0 11 collision frames 0 512 to 1023 byte frames
0 12 collision frames 0 1024 to 1518 byte frames
0 13 collision frames 0 Overrun frames
0 14 collision frames 0 Pause frames
0 15 collision frames
0 Excessive collisions 219 Symbol error frames
0 Late collisions 0 Invalid frames, too large
0 VLAN discard frames 0 Valid frames, too large
0 Excess defer frames 553 Invalid frames, too small
53 64 byte frames 0 Valid frames, too small
13082 127 byte frames
8 255 byte frames 0 Too old frames
0 511 byte frames 0 Valid oversize frames
0 1023 byte frames 0 System FCS error frames
0 1518 byte frames 0 RxPortFifoFull drop frame
0 Too large frames
0 Good (1 coll) frames
0 Good (>1 coll) frames
Do you know what could be causing this behavior? Or what else I can check for further troubleshooting?
Thanks!
06-25-2024 02:16 PM
Hello, nsantiago!
Do you have a policy shared on multiple interfaces? The policy map counts might be aggregated.
06-26-2024 08:53 AM
Hi, rafaesil!
Yes, we do have a shared policy for all the interfaces.
Here's the policy we use:
#show policy-map interface GigabitEthernet 1/0/9
GigabitEthernet1/0/9
Service-policy input: qos_policy
Class-map: cm_ptp (match-all)
0 packets, 0 bytes
5 minute offered rate 0 bps, drop rate 0 bps
Match: access-group name acl_ptp
Class-map: cm_non-tcp (match-all)
0 packets, 0 bytes
5 minute offered rate 0 bps, drop rate 0 bps
Match: access-group name non-tcp
Class-map: cm-tn-ts-feedback (match-all)
0 packets, 0 bytes
5 minute offered rate 0 bps, drop rate 0 bps
Match: access-group name tn-ts-feedback
Class-map: cm_redctl (match-all)
0 packets, 0 bytes
5 minute offered rate 0 bps, drop rate 0 bps
Match: access-group name acl_redctl
Class-map: class-default (match-any)
0 packets, 0 bytes
5 minute offered rate 0 bps, drop rate 0 bps
Match: any
0 packets, 0 bytes
5 minute rate 0 bps
06-28-2024 06:53 AM
Should I check other things? What could be causing this issue?
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