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Symbol errors on WS-C2960X-48FPD-L

maweigel
Level 1
Level 1

Hello,

when i connect a Siemens Sentron PAC3200 (that is an industrial power sensor device) to a WS-C2960X-48FPD-L switchport, i get about 50% packet loss on that port.

The port shows symbol errors.

If i connect any other cheap desktop switch/hub between the PAC3200 and the 2960x switch port, then everything works fine, so there is no cabling issue or port defect.

The problem seems to only exist when directly connecting the PAC3200 to the 2960x switch port. It seems to be an incompatibility between those devices!

The switchport autonegs to 10Mbit/full-duplex.

I think i might have a variant of this bug: CSCuw37826.

However on different Hardware:

Model revision number           : G0
Motherboard revision number     : C0
Model number                    : WS-C2960X-48FPD-L
Top Assembly Revision Number    : D0
Version ID                      : V02
Daughterboard revision number   : A0
Hardware Board Revision Number  : 0x12

What can i do to get a working connection?

Best Regards

Matthias

show interface ...


  Hardware is Gigabit Ethernet, address is ...
  Description: SENTRON-PAC3200
  MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Auto-duplex, Auto-speed, media type is 10/100/1000BaseTX
  input flow-control is off, output flow-control is unsupported
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output 01:05:50, output hang never
  Last clearing of "show interface" counters 1d05h
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 12
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     6410 packets input, 858176 bytes, 0 no buffer
     Received 150 broadcasts (61 multicasts)
     0 runts, 0 giants, 0 throttles
     3102 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 61 multicast, 0 pause input
     0 input packets with dribble condition detected
     219610 packets output, 21845453 bytes, 0 underruns
     0 output errors, 0 collisions, 1 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 pause output
     0 output buffer failures, 0 output buffers swapped out

sho controller ...

     Transmit GigabitEthernet1/0/11           Receive
    798122799 Bytes                          1734056 Bytes
       252038 Unicast frames                   13632 Unicast frames
      2596412 Multicast frames                    61 Multicast frames
      8335121 Broadcast frames                    98 Broadcast frames
            0 Too old frames                 1160841 Unicast bytes
            3 Deferred frames                  14675 Multicast bytes
            0 MTU exceeded frames              11022 Broadcast bytes
            0 1 collision frames                   0 Alignment errors
            0 2 collision frames                   0 FCS errors
            0 3 collision frames                   0 Oversize frames
            0 4 collision frames                   0 Undersize frames
            0 5 collision frames                   0 Collision fragments
            0 6 collision frames
            0 7 collision frames                4212 Minimum size frames
            0 8 collision frames               16038 65 to 127 byte frames
            0 9 collision frames                  31 128 to 255 byte frames
            0 10 collision frames                 22 256 to 511 byte frames
            0 11 collision frames                 17 512 to 1023 byte frames
            0 12 collision frames                 77 1024 to 1518 byte frames
            0 13 collision frames                  0 Overrun frames
            0 14 collision frames                  0 Pause frames
            0 15 collision frames
            0 Excessive collisions              6606 Symbol error frames
            0 Late collisions                      0 Invalid frames, too large
            0 VLAN discard frames                  0 Valid frames, too large
            0 Excess defer frames                  0 Invalid frames, too small
      9140648 64 byte frames                       0 Valid frames, too small
      1826958 127 byte frames
       135827 255 byte frames                      0 Too old frames
        63761 511 byte frames                      0 Valid oversize frames
         3694 1023 byte frames                     0 System FCS error frames
        12683 1518 byte frames                     0 RxPortFifoFull drop frame
            0 Too large frames
            0 Good (1 coll) frames
            0 Good (>1 coll) frames

3 Replies 3

acampbell
VIP Alumni
VIP Alumni

Hi,

look at link:-

http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-series-switches/12027-53.html

Symbol error frames Gigabit Ethernet (1000 Base-X) uses 8B/10B Encoding to translate 8bit data from the MAC sublayer(layer 2) to a 10bit Symbol to send over the wire. When a port receives a Symbol, it extracts the 8 bit data from the Symbol (10 bits). A Symbol error means the interface detects an undefined (invalid) Symbol received. Small amounts of symbol errors can be ignored. Large amounts of symbol errors can indicate a bad device, cable, or hardware.

Regards

Alex

Regards, Alex. Please rate useful posts.

Hi Alex,

i think i know, what symbol errors are. This is in 10Mbit mode, so symbol error probably means an error in the inv. manchester coding.

I already ruled out bad cable and other obvious things.

The problem seems to exist only between the 2960x and the PAC3200. The very same 2960x port with anything else is o.k. The PAC3200 on any other switch or hub model tested is o.k. Only that particular combination has the problem.

Any ideas for a fix or workaround?

Best Regards

Matthias

Yakup Allak
Level 1
Level 1

Hello maweigel

Did you find any solution to this problem?

 

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