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The module WS-X4624-SFP-E not supporting

motiar
Level 1
Level 1

Hello Cisco Experts,

I am struggling with the following issue and I would be thankful, if anyone can help me.
The module WS-X4624-SFP-E is not Supporting with the Catalyst 4506 Switch with Supervisor 6-E. But it is working perfectly with another Switch (same Switch and SUP) as it should be, which is already in our production environment. Attached you are getting the outputs of show version, show bootvar, dir bootflash and show module of both Switches. 

 

Can anyone help me, why the module is not supporting with Switch. 

 

Regards

Motiar

4 Replies 4

cmarva
Level 4
Level 4

you should probably check to see if there is a minimun ROMMON version. They are different between your switches, so I would at least upgrade the ROMMON in the other and see if the module is supported then.

 

I solved the problem. The unsupported Switch is actually the 4506 Switch, not the 4506-E. The line card is supported only with E-series Switch.

Nevertheless, thank you for suggestion. 

Regards

Motiar

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

Can you run a diagnostic on the module?  It might be defective and needs to be RMAd

HTH

Hello Reza,

I solved the problem. The unsupported Switch is actually the 4506 Switch, not the 4506-E. The line card is supported only with E-series Switch.

Nevertheless, thank you for suggestion. 

Regards

Motiar

 

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