udp connection on some fetal monitors

[codeman2500]

Hey, all, can anyone please give me some ideas? At my job, we have a 2960 cisco switch and we have some fetal monitors which use a UDP connection and not tcpip and cause dropping issues. When the connection from the monitor drops it makes the port on the switch flash orange /green then back and forth till we unplug the cable from the port and plug it back up or the nurse goes and restarts the monitor. I understand udp is a faster connection but we can't have dropping issues every time they are on i have looked at the switches they are set to stay alive.

[MHM Cisco World]

can I see the config of port ?
are UDP traffic is multicast ?

[codeman2500]

we are using vlan1, no spanning tree, no shut. on the switch and i have screenshot pictures of the switch. the port is 13 its not hooked up right now since they don't have anyone on the monitor

[MHM Cisco World]

G0/1 and the speed is 100 ? are you config auto speed ?? is this port that you face issue with??

[codeman2500]

all of our ports are set to auto and port 13 is one of 4 we have trouble with. When the monitors are on they run at speed 10 but the ping from the monitors show 20,60,and some 150 or 200 time-ms

[codeman2500]

also when the monitors are on the duplex automatically goes to half....  when the port starts flashing it says faulty port than few minutes later its fine for a little while than does it again 

[MHM Cisco World]

Check the monitor duplex and Speed 
and turn off auto and manual config the duplex and speed and monitor the port.

[codeman2500]

it killed the port completely i tried auto,than 1000 full than went down from there

[MHM Cisco World]

so you solve this by auto ?
Do you check the Speed/duplex in monitor before manually config ?
Can I know what is  monitor device , if the issue not solve with speed/duplex ?

[codeman2500]

and I am sorry what are you asking are UDP traffic is multicast. fyi I am new to switches

[Flavio Miranda]

First UDP port  and switch port are diferents. You might know that but as you correlated those two on the same sentence, I find it important to say 

 Then, I need to add that something is probably flapping the switch port and causing the UDP connection to drop. 

 It woudl be important look at switch logs and see if you can find something there.

[codeman2500]

Sorry you are right. i have attached screenshot of the switch the date is wrong i have to fix that. yesterday port 13 went down. Is there a setting or a command for udp connections when setting up 2960 cisco switches?

[Leo Laohoo]

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@codeman2500 wrote:

When the connection from the monitor drops it makes the port on the switch flash orange /green then back and forth till we unplug the cable from the port and plug it back up or the nurse goes and restarts the monitor.

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Post the complete output to the following commands: 

• sh version
• sh interface <PORT> controll

NOTE:  Do not post screenshots.

[codeman2500]

Cisco IOS Software, C2960 Software (C2960-LANBASE-M), Version 12.2(35)SE5, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 20:06 by nachen
Image text-base: 0x00003000, data-base: 0x00D40000

ROM: Bootstrap program is C2960 boot loader
BOOTLDR: C2960 Boot Loader (C2960-HBOOT-M) Version 12.2(25r)SEE1, RELEASE SOFTWARE (fc1)

SW17 uptime is 11 weeks, 3 days, 8 hours, 19 minutes
System returned to ROM by power-on
System restarted at 12:23:10 UTC Wed Jan 26 2022
System image file is "flash:c2960-lanbase-mz.122-35.SE5/c2960-lanbase-mz.122-35.SE5.bin"

cisco WS-C2960G-24TC-L (PowerPC405) processor (revision D0) with 61440K/4088K bytes of memory.
Processor board ID FOC1148X3C4
Last reset from power-on
1 Virtual Ethernet interface
24 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

64K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:1E:BD:1D:60:80
Motherboard assembly number : 73-10015-06
Power supply part number : 341-0098-02
Motherboard serial number : FOC114824UP
Power supply serial number : AZS114412D5
Model revision number : D0
Motherboard revision number : A0
Model number : WS-C2960G-24TC-L
System serial number : FOC1148X3C4
Top Assembly Part Number : 800-26673-03
Top Assembly Revision Number : A0
Version ID : V03
CLEI Code Number : COM3G00BRB
Hardware Board Revision Number : 0x01

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 24 WS-C2960G-24TC-L 12.2(35)SE5 C2960-LANBASE-M

[codeman2500]

The date and time is wrong