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Unable to rejoin a member to 3750 stack

adminrms1
Level 1
Level 1

We tried today to add a third member to a C3750 stack (WS-C3750G-24T, 12.2(25)SEE2,C3750-IPBASE-M) but we forgot to poweroff the new member before to add the new stackwise cable. The result was that all ports of the 2nd member went down.

We unplugged the third Stackwise cable and powered off the third switch. Then rebooted the 2nd one.

    But it is blocking at  "Waiting for port download".

The state on maste is :

Switch#  Role      Mac Address     Priority     State

--------------------------------------------------------

*1       Master    001b.2b20.4080     15        Ready              

2       Member    0000.0000.0000     0         Provisioned

After a long time, this 2nd member went  to "Initializing" state and hung there but all the systems plugged on the stack became unreachable, even on master member !!

The master connexions recovered just after power off of the 2nd member.

We have plugged the most important connexions of 2nd member to a DRP switch, in wait for resolution of the problem.

But we are becoming crazy now and don't know what to do now.

Can anybody help ?

sw1#sh platform stack-manager all

                                               Current

Switch#  Role      Mac Address     Priority     State

--------------------------------------------------------

*1       Master    001b.2b20.4080     15        Ready              

2       Member    0000.0000.0000     0         Provisioned        

         Stack Port Status             Neighbors    

Switch#  Port 1     Port 2           Port 1   Port 2

--------------------------------------------------------

  1       Down       Down             None     None

               Stack Discovery Protocol View

==============================================================

Switch   Active   Role    Current   Sequence   Dirty

Number                    State     Number     Bit

--------------------------------------------------------------------

1        TRUE    Master   Ready       001       FALSE

                 Stack State Machine View

==============================================================

Switch   Master/   Mac Address          Version    Uptime   Current

Number   Member                         (maj.min)            State  

---------------------------------------------------------------------

1        Master    001b.2b20.4080          1.14        263308   Ready    

Last Conflict Parameters

Switch   Master/  Prio     Default    Image    Uptime    Mac Address  

Number   Member            Config      Type                           

-----------------------------------------------------------------------

1       Master     15       No          3      263051   001b.2b20.4080

2       Member     14       No          3      00000   001c.0e86.9080

            Stack Discovery Protocol Counters

        Messages Sent                  Messages Recvd

        UP       DOWN                  UP        DOWN

--------------------------------------------------------

*1: 0126787969 0000008100          0126755494 0000008097

2: 0000000000 0000000000          0000000000 0000000000

3: 0000000000 0000000000          0000000000 0000000000

4: 0000000000 0000000000          0000000000 0000000000

5: 0000000000 0000000000          0000000000 0000000000

6: 0000000000 0000000000          0000000000 0000000000

7: 0000000000 0000000000          0000000000 0000000000

8: 0000000000 0000000000          0000000000 0000000000

9: 0000000000 0000000000          0000000000 0000000000

Stack Changes: 70

             Misc  Counters

   Counter                      Up          Down

---------------------------------------------------

Wrong Ver Number: Send:    0000000000    0000000000

Wrong Ver Number: Recv:    0000000000    0000000000

Missed Messages:           0000032730    0000000000

Orphaned Messages          0000000000    0000000000

Supressed Messages         0000002366    0000000000

No Available Messages      0252953259    0000015991

Link Present               0000000043    0000000001

Link Not Present           0000010433    0128685068

Link RxReset               0000104229    1286850671

Duplicates:                0000001928    0000000000

Switch Number of last duplicate:     2

Sequence Number Failures:     0000000000

Switch Number of last Failure:     256  Last Difference 0

Reciprocal Efficiency Changes: Upgrade 0  Downgrade 0

             Resource Counters

-------------------------------------------

Chunk Alloc's        0001311644

Chunk Free's         0001311644

Enqueue Failures:    0000000000

Null Queue Failures: 0000000000

Chunk Alloc Errors:  0000000000

           Stack State Machine Counters

   Messages Sent              Messages Recvd

-------------------------------------------------

*1: 0000000000                 0000000000

2: 0000000000                 0000000000

3: 0000000000                 0000000000

4: 0000000000                 0000000000

5: 0000000000                 0000000000

6: 0000000000                 0000000000

7: 0000000000                 0000000000

8: 0000000000                 0000000000

9: 0000000000                 0000000000

4 Replies 4

cminton_ERS
Level 1
Level 1

hi,  that is bummer! it seems the master cannot communicate to the secondary switch now. it looks like the switchfabric is stuck in the 1st few phases of election process. how is your switch stack cabled at this time ?  can post the running configs of the pertitannt (misspelled)  information?

Hi Chris.

That you for your answer. But does mean "pertitannt" ?

The  config of master is :

#####################

version 12.2

no service pad

service timestamps debug datetime localtime

service timestamps log datetime localtime

service password-encryption

!

hostname sw1

!

enable secret 5 $1$GV4T$r30a38pYTJIwPlw2jGqFj/

!

username Master1 password 7 15350E1816256875

no aaa new-model

clock timezone CET 1

clock summer-time CEST recurring last Sun Mar 2:00 last Sun Oct 3:00

switch 1 provision ws-c3750g-24t

switch 2 provision ws-c3750g-24t

ip subnet-zero

!

!

!

!

errdisable recovery cause udld

errdisable recovery cause bpduguard

errdisable recovery cause security-violation

errdisable recovery cause channel-misconfig

errdisable recovery cause pagp-flap

errdisable recovery cause dtp-flap

errdisable recovery cause link-flap

errdisable recovery cause sfp-config-mismatch

errdisable recovery cause gbic-invalid

errdisable recovery cause l2ptguard

errdisable recovery cause psecure-violation

errdisable recovery cause dhcp-rate-limit

errdisable recovery cause unicast-flood

errdisable recovery cause vmps

errdisable recovery cause storm-control

errdisable recovery cause arp-inspection

errdisable recovery cause loopback

errdisable recovery interval 120

no file verify auto

!

spanning-tree mode rapid-pvst

spanning-tree extend system-id

spanning-tree vlan 1-4094 priority 24576

!

vlan internal allocation policy ascending

!

interface Port-channel1

description VERS_SW10

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface Port-channel2

description VERS_GROUPE

switchport access vlan 6

switchport mode access

!

interface Port-channel3

description VERS_SW2

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/1

description SW10

switchport trunk encapsulation dot1q

switchport mode trunk

channel-group 1 mode on

!

interface GigabitEthernet1/0/2

description ESX6_MNGT_VMOTION_vmnic3

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/3

description VPN1-7

switchport access vlan 7

switchport mode access

!

interface GigabitEthernet1/0/4

description VPN1-212

switchport access vlan 212

switchport mode access

!

interface GigabitEthernet1/0/5

description FW1-ETH2

switchport trunk encapsulation dot1q

switchport trunk allowed vlan 1-3,5,10

switchport mode trunk

!

interface GigabitEthernet1/0/6

description FW1-ETH3

switchport trunk encapsulation dot1q

switchport trunk allowed vlan 4,6-8

switchport mode trunk

!

interface GigabitEthernet1/0/7

description FW1-ETH4

switchport trunk encapsulation dot1q

switchport trunk allowed vlan 212,217

switchport mode trunk

!

interface GigabitEthernet1/0/8

description SW2

switchport trunk encapsulation dot1q

switchport mode trunk

channel-group 3 mode on

!

interface GigabitEthernet1/0/9

description ESX3_MNGT_VMOTION_vmnic3

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/10

description ESX8_VM_vmnic0

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/11

description ESX4_MNGT_VMOTION_vmnic3

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/12

description S-EON1

switchport access vlan 2

switchport mode access

!

interface GigabitEthernet1/0/13

description ESX3_VM_vmnic0

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/14

description ESX8_MNGT_VMOTION_vmnic3

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/15

description VPN3-Interne

switchport access vlan 7

switchport mode access

spanning-tree portfast

!

interface GigabitEthernet1/0/16

description VPN3-ISP

switchport access vlan 217

switchport mode access

spanning-tree portfast

!

interface GigabitEthernet1/0/17

description ESX4_VM_vmnic0

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/18

description ESX4_VM_vmnic2

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/19

description ESX6_VM_vmnic0

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/20

description ESX6_VM_vmnic2

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/21

description ESX5_VM_vmnic0

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/22

description ESX7_VM_vmnic2

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet1/0/23

description GROUPE

switchport access vlan 6

switchport mode access

channel-group 2 mode on

!

interface GigabitEthernet1/0/24

description ISP_Completel

switchport access vlan 212

switchport mode access

speed 100

duplex full

!

interface GigabitEthernet2/0/1

description SW10

switchport trunk encapsulation dot1q

switchport mode trunk

channel-group 1 mode on

!

interface GigabitEthernet2/0/2

description ESX7_MNGT_VMOTION_vmnic3

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/3

description VPN2-7

switchport access vlan 7

switchport mode access

!

interface GigabitEthernet2/0/4

description VPN2-212

switchport access vlan 212

switchport mode access

!

interface GigabitEthernet2/0/5

description FW2-ETH2

switchport trunk encapsulation dot1q

switchport trunk allowed vlan 1-3,5,8,10

switchport mode trunk

!

interface GigabitEthernet2/0/6

description FW2-ETH3

switchport trunk encapsulation dot1q

switchport trunk allowed vlan 4,6-8

switchport mode trunk

!

interface GigabitEthernet2/0/7

description FW2-ETH4

switchport trunk encapsulation dot1q

switchport trunk allowed vlan 212,217

switchport mode trunk

!

interface GigabitEthernet2/0/8

description SW2

switchport trunk encapsulation dot1q

switchport mode trunk

channel-group 3 mode on

!

interface GigabitEthernet2/0/9

description ESX3_MNGT_VMOTION_vmnic5

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/10

description ESX8_VM_vmnic2

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/11

description ESX4_MNGT_VMOTION_vmnic5

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/12

description ESX8_MNGT_VMOTION_vmnic5

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/13

description ESX6_MNGT_VMOTION_vmnic5

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/14

description ESX7_MNGT_VMOTION_vmnic5

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/15

description CHDAX-RT

switchport access vlan 8

switchport mode access

!

interface GigabitEthernet2/0/16

description VERS_SW11

switchport trunk encapsulation dot1q

!

interface GigabitEthernet2/0/17

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/18

description ESX3_VM_vmnic2

switchport trunk encapsulation dot1q

switchport trunk allowed vlan 1-3,5

switchport mode trunk

!

interface GigabitEthernet2/0/19

description ESX7_VM_vmnic0

switchport trunk encapsulation dot1q

switchport mode trunk

!

interface GigabitEthernet2/0/20

switchport access vlan 2

switchport mode access

shutdown

spanning-tree portfast

!

interface GigabitEthernet2/0/21

switchport access vlan 2

switchport mode access

spanning-tree portfast

!

interface GigabitEthernet2/0/22

description SIM-ETH1

switchport access vlan 2

switchport mode access

spanning-tree portfast

!

interface GigabitEthernet2/0/23

description GROUPE

switchport access vlan 6

switchport mode access

channel-group 2 mode on

!

interface GigabitEthernet2/0/24

description ISP_OBS

switchport access vlan 217

switchport mode access

spanning-tree portfast

!

interface Vlan1

no ip address

shutdown

!

interface Vlan2

ip address 172.27.0.40 255.255.255.0

!

ip default-gateway 172.27.0.1

ip classless

no ip http server

!

logging trap debugging

logging facility local5

logging 172.27.0.9

access-list 10 permit 172.27.0.0 0.0.1.255 log

snmp-server group eon v3 auth notify *tv.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF0F

snmp-server group monitoring v3 auth

snmp-server community C0u5cou5! RO

snmp-server location RMS Grenoble

snmp-server contact RMS,Admin

snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart

snmp-server enable traps vlandelete

snmp-server enable traps envmon fan shutdown supply temperature status

snmp-server host 172.27.0.65 version 3 auth eon

!

control-plane

!

banner motd ^C

SW1 ^C

!

line con 0

login local

line vty 0 4

access-class 10 in

login local

line vty 5 15

login local

!

!

monitor session 1 source interface Gi1/0/5 - 6

ntp clock-period 36029833

ntp server 172.27.0.25

ntp server 172.27.0.27

end

adminrms1
Level 1
Level 1

Hi.

We solved the problem by a reboot of the whole stack.

Easy solution but not always easy to use when the stack is very critical.

Nice....Thanks for prompt solution response :-)

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