UPGRADE IOS SW3850

[RRFS578780]

I have been updating the stacked SW 3850 IOS version, but when running the command, the following message appears:

Switch 1 must be running installed software to perform this operation
Switch 2 must be running installed software to perform this operation

I saw on some sites that could do individual upgrade as a solution, but I would like to know why this error, and how to upgrade in stacking mode?

[paul driver]

Hello

Have a look at this recent post even though I mis-interpreted the OP it explains  

install and bundle modes on 3850 and 9k switches 

here

[RRFS578780]

Paul

Thanks for answering.

But I think my case is a little different, because I have the stacking ready, but I'm trying to update and I'm getting an error that I shouldn't.

I already passed the new image to SW 3850 and when I run the command software install file flash: IOS NEW switch 1-2 (software install file flash: IOS NEW switch 1-2 new force - BUG of some versions), the error appears for me.

Switch 1 must be running software to perform this operation
Switch 2 must be running software to perform this operation

[paul driver]

Hello

sh version 

sh switch 

[RRFS578780]

I am wanting to upgrade to version 16.6.6 Everest

Follows the outputs of the requested commands.




------------------ show version ------------------

Cisco IOS Software, IOS-XE Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 03.03.05.SE RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Thu 30-Oct-14 13:12 by prod_rel_team



Cisco IOS-XE software, Copyright (c) 2005-2014 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.
(http://www.gnu.org/licenses/gpl-2.0.html) For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.



ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 1.2, RELEASE SOFTWARE (P)

RDC1PSWIDMZ001 uptime is 3 years, 46 weeks, 6 days, 2 hours, 54 minutes
Uptime for this control processor is 3 years, 46 weeks, 6 days, 2 hours, 31 minutes
System returned to ROM by SSO Switchover at 09:00:21 UTC Tue Nov 17 2015
System restarted at 14:40:04 BRST Tue Nov 17 2015
System image file is "flash:cat3k_caa-universalk9.SPA.03.03.05.SE.150-1.EZ5.bin"
Last reload reason: reload



This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

License Level: Lanbase
License Type: Permanent
Next reload license Level: Lanbase

cisco WS-C3850-24T (MIPS) processor with 4194304K bytes of physical memory.
Processor board ID FCW191
1 Virtual Ethernet interface
56 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
250456K bytes of Crash Files at crashinfo:.
250456K bytes of Crash Files at crashinfo-2:.
1609272K bytes of Flash at flash:.
1609272K bytes of Flash at flash-2:.
0K bytes of Dummy USB Flash at usbflash0:.
0K bytes of Dummy USB Flash at usbflash0-2:.
0K bytes of at webui:.

Base Ethernet MAC Address : 88:90:8d:
Motherboard Assembly Number : 73-144
Motherboard Serial Number : FOC19
Model Revision Number : S0
Motherboard Revision Number : A0
Model Number : WS-C3850-24T
System Serial Number : FCW19


Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 32 WS-C3850-24T 03.03.05.SE cat3k_caa-universalk9 BUNDLE
2 32 WS-C3850-24T 03.03.05.SE cat3k_caa-universalk9 BUNDLE


Switch 02
---------
Switch uptime : 3 years, 46 weeks, 7 hours, 16 minutes
Base Ethernet MAC Address : 3c:5e:c3
Motherboard Assembly Number : 73-1
Motherboard Serial Number : FOC18
Model Revision Number : S0
Motherboard Revision Number : A0
Model Number : WS-C3850-24T
System Serial Number : FOC1

Configuration register is 0x102








------------------ show switch detail ------------------


Switch/Stack Mac Address : 8890.8d6c.9180 - Local Mac Address
Mac persistency wait time: Indefinite
H/W Current
Switch# Role Mac Address Priority Version State
------------------------------------------------------------
*1 Active 8890.8d 14 V04 Ready
2 Standby 3c5e.c3 1 V04 Ready



Stack Port Status Neighbors
Switch# Port 1 Port 2 Port 1 Port 2
--------------------------------------------------------
1 OK DOWN 2 None
2 DOWN OK None 1

[paul driver]

Hello

as I stated before my understanding I think auto-upgrade only works in install mode - you are currently running in bundle mode

suggest you could follow the upgrade procedure from that link I posted to go from bundle to install mode specifying switch all instead of a specific switch number

[Jaderson Pessoa]

Hello,

Switch#copy usbflash0:[image name] flash2:
Once done change the boot system to the newly uploaded image
Switch(config)# boot syst switch all flash:[image name]

https://community.cisco.com/t5/switching/3850-stack-ios-upgrade/td-p/2348956

Regards,

[Mark Malone · Accepted solution]

Read the 16.6.6 release notes , if you dont follow it point to point you could end up bricking the switch , requires conversion from bundle to install mode , their is some major points when jumping from such a train to package release, you'll lose ssh keys and other points to note especially if remote

Upgrading from Cisco IOS XE 3.xE to Cisco IOS XE Denali 16.x.x, or Cisco IOS XE Everest 16.6.x in Bundle Mode

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst3850/software/release/16-6/release_notes/ol-16-6-3850.html#pgfId-1110759

[RRFS578780]

According to this URL, this switch model must use the following command (install flash file software: IOSNEW switch 1-2) to update

https://www.cisco.com/c/pt_br/support/docs/switches/catalyst-3850-series-switches/117552-technote-cat3850-00.html

[paul driver]

Hello

I have found that the software install seems to be superseded by the request platform command 

[Leo Laohoo]

The stack is running Bundle Mode in 3.X.X. So what version are you planning to go to?
Post the complete output to the command "dir".