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ejrgensen
Beginner

upgrading a 3560x to ip services

Hey

It would be so easy but failed to upgrade 3560X switch to ip services

licence is bought and paid for

mail and log from the CLI and tftp server attached

Can a kind and wise person say what is wrong?

17 REPLIES 17
Peter Paluch
Hall of Fame Cisco Employee

Erik,

Hmmm... Do you have a Cisco partner that provides you with support? Definitely, this should be solved by him. He should have told you immediately that you need a universal image along with the license.

Unfortunately, I am not sure I can help further here.

Best regards,

Peter

View solution in original post

Hey Peter

I just got this from cisco

My name is Gladys Siochi and I am a member of the Cisco Global Licensing

Operations Team. I am the current owner of your case number, 623482221.

I understand that you are trying to enable your ipservices license. I can

see on your SN FDO1424P13M that you already have that feature. are you

having error installing the license? If so, kindly provide me the screen

shot of the error message so I can check that.

Thank you for contacting Cisco Systems, Inc.

Best Regards,

Peter Paluch
Hall of Fame Cisco Employee

Hello Erik,

You may want to direct Gladys to this thread. I believe all information is present here.

Best regards,

Peter