10-12-2013 07:49 AM - edited 03-07-2019 04:00 PM
Hello Experts
Need some urgent help, power went off and returned and found cannot login to catalyst 6500 routing module, the box is runing catos
error on accessing box
Username: corehq
Authentication Failed : Proxy failure
also the module 15 sub shows as 'no'
show module
Mod Slot Ports Module-Type Model Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1 1 48 10/100/1000BaseT Ethernet WS-X6748-GE-TX yes ok
2 2 24 24 port 1000Base FX WS-X6724-SFP yes ok
3 3 24 24 port 1000Base FX WS-X6724-SFP yes ok
4 4 48 10/100/1000BaseT Ethernet WS-X6748-GE-TX yes ok
5 5 2 1000BaseX Supervisor WS-SUP720-BASE yes ok
15 5 1 Multilayer Switch Feature WS-SUP720 no ok
6 6 2 1000BaseX Supervisor WS-SUP720-BASE yes standby
16 6 1 Multilayer Switch Feature WS-SUP720 no standby
the catos is old so it doesnt accept the reload command
any help
10-12-2013 12:20 PM
Hi Vishal,
Usually show module command output lists the Base model and MSFC at the top of the output. The output also lists the integrated PFC card separately, but at the end of the output.
We could see the the Supervisor as well as MSFC which showing active as module 15 and Standby MSFC as module 16
Determine if this error message or a similar message displays for the standby MSFC when you issue the telnet msfc_ip_address or session 15 or session 16 command:
Note: To exit the MSFC:
Also note that the MSFC can disappear from the show module command output if the device fails to boot properly. The MSFC or MSFC2 can fail to boot properly because of one of these issues:
Please try to verify the MSFC status thru console, and if you couldnt reach still, then we need to verify the above three causes.
I am suspecting that this authentication failed is related with TACACS authentication. Could you please verify once again.
No - indicates the sub module status on the MSFC, if you
Regards,
Aru
*** Please rate if the post is useful ***
10-12-2013 12:57 PM
Thanks Aru
telnet msfc_ip_address
or
session 15
or
session 16
command:
non of them working - still the error Authentication Failed - Proxy failure
there is no TACACS for now
How to check the health of the modules or the box
6500 series with SUP 720 - is this still supported by cisco support
10-12-2013 05:43 PM
Vishal,
Your TACACS is probly down due to your layer3 engine not running. IE no ip routing.
If you have your console cable plugged into slot 5 and you can get the catos prompt with enable.
Like:-
switchname(enable)
Try typing
switch console 15
May be your layer3 engine is stuck with rommon
Give it a try
Regards,
Alex.
Please rate useful posts.
10-12-2013 06:18 PM
Hi Vishal,
As Alex said, please verify the both MSFC thru console, so that you can verify its status whether, it stuck on ROMMON or up.
Regards,
Aru
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