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VS-S720-10G-3C Line Card compatibility

Hi all,

My company has recently bought a VS-S720-10G-3C to replace with old sup720-3b, we have a 6509-E with two "WS-X6704-10GE (WS-F6700-CFC)" on slots 1&2. When I power the unit on, the new supervisor comes up and working, but the 10G modules go to "PwrDown" state after some errors.

The question is: Is "VS-S720-10G-3C" compatible with "WS-X6704-10GE (WS-F6700-CFC)" or it could be another problem?

Here are some info:

CORE_B#sh modu 
Mod Ports Card Type                                                                       Model                         Serial No.
--- ----- --------------------------------------                                        ------------------                   -----------
  1   16  SFM-capable 16 port 1000mb GBIC                     WS-X6516A-GBIC         SAL1203D5UY
  2    4  CEF720 4 port 10-Gigabit Ethernet                        WS-X6704-10GE           SAL1206FLMF
  3    4  CEF720 4 port 10-Gigabit Ethernet                        WS-X6704-10GE           SAL1152B91N
  4   16  SFM-capable 16 port 10/100/1000mb RJ45       WS-X6516-GE-TX         SAL1202CGGC
  5    5  Supervisor Engine 720 10GE (Active)                   VS-S720-10G                 SAL1515B3UX
  7    4  SLB Application Processor Complex                     WS-X6066-SLB-APC    SAD120500PX

Mod MAC addresses                                                              Hw                   Fw                          Sw                           Status
--- ----------------------------------                                                 ------             ------------                ------------                      -------
  1  001e.f731.4570 to 001e.f731.457f                                 4.6                 7.2(1)              8.7(0.22)BUB              PwrDown
  2  001e.4a79.3c00 to 001e.4a79.3c03                              2.6           12.2(14r)S5        12.2(33)SXH8              PwrDown
  3  001c.584b.c030 to 001c.584b.c033                              2.6            12.2(14r)S5        12.2(33)SXH8              PwrDown
  4  001e.4ad1.8c00 to 001e.4ad1.8c0f                               2.8                 6.3(1)               8.7(0.22)BUB              PwrDown
  5  8843.e18a.1838 to 8843.e18a.183f                              4.0                 8.5(4)              12.2(33)SXH8                    Ok
  7  001e.be73.0b54 to 001e.be73.0b5b                             2.0              Unknown              Unknown                   PwrDown

Mod  Sub-Module                  Model              Serial       Hw     Status 
---- --------------------------- ------------------ ----------- ------- -------
  2  Centralized Forwarding Card WS-F6700-CFC       SAL1203DJCC  4.0    PwrDown
  3  Centralized Forwarding Card WS-F6700-CFC       SAL1152BDE2  4.0    PwrDown
  5  Policy Feature Card 3       VS-F6K-PFC3C       SAL1514AFE2  1.1    Ok
 --More-- 
00:03:50: %ONLINE-SP-6-INITFAIL: Module 1: Failed to synchronize Port asic
 --More-- 
00:03:50: %C6KPWR-SP-4-DISABLED: power to module in slot 1 set off (Module  Failed SCP dnld)
  5  MSFC3 Daughterboard         VS-F6K-MSFC3       SAL1513A93E  5.1    Ok

Mod  Online Diag Status 
---- -------------------
  1  Unknown
  2  Unknown
  3  Unknown
  4  Unknown
  5  Pass
  7  Not Applicable

 

00:04:29: %DIAG-SP-6-RUN_MINIMUM: Module 3: Running Minimal Diagnostics...
00:04:29: %DIAG-SP-6-RUN_MINIMUM: Module 2: Running Minimal Diagnostics...
CORE_B#
00:04:50: %ONLINE-SP-6-INITFAIL: Module 4: Failed to synchronize Port asic
00:04:50: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Module  Failed SCP dnld)
CORE_B#
00:04:52: %ONLINE-SP-6-INITFAIL: Module 1: Failed to synchronize Port asic
CORE_B#
00:04:52: %C6KPWR-SP-4-DISABLED: power to module in slot 1 set off (Module  Failed SCP dnld)
CORE_B#
00:04:54: %HA_EM-6-LOG: tmpsys:/eem_policy/Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
CORE_B#
00:04:54: %DIAG-SP-3-MAJOR: Module 3: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
00:04:54: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 3: TestLoopback failed on port(s) 1-4
00:04:54: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 3: TestEgressSpan failed 
00:04:54: %OIR-SP-3-LC_FAILURE: Module 3 has Major online diagnostic failure, Card will be powered reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed d
CORE_B#iagnostic resu 
00:04:55: %OIR-SP-3-PWRCYCLE: Card in module 3, is being power-cycled off (Diagnostic Failure)
00:04:55: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (Diagnostic Failure)
CORE_B#
00:05:23: %HA_EM-6-LOG: tmpsys:/eem_policy/Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
CORE_B#
00:05:23: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
00:05:23: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestLoopback failed on port(s) 1-4
00:05:23: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestEgressSpan failed 
00:05:23: %OIR-SP-3-LC_FAILURE: Module 2 has Major online diagnostic failure, Card will be powered reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed d
CORE_B#iagnostic resu 
00:05:24: %OIR-SP-3-PWRCYCLE: Card in module 2, is being power-cycled off (Diagnostic Failure)
00:05:24: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Diagnostic Failure)
CORE_B#
00:05:43: %ONLINE-SP-6-INITFAIL: Module 4: Failed to synchronize Port asic
CORE_B#
00:05:43: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Module  Failed SCP dnld)
CORE_B#
00:05:51: %ONLINE-SP-6-INITFAIL: Module 1: Failed to synchronize Port asic
CORE_B#
00:05:51: %C6KPWR-SP-4-DISABLED: power to module in slot 1 set off (Module  Failed SCP dnld)
00:00:02: DaughterBoard (Centralized Forwarding Card)

Firmware compiled 13-Aug-10 11:12 by integ Build [100]
00:00:05: %SYS-CFC3-5-RESTART: System restarted
--
CORE_B#

 

Thanks,

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Dear Reza,

I upgraded the ROMMON version to 12.2(18r)S1 but it didn't work.

Is there any other thing I have to check ?

Thanks,

View solution in original post

14 REPLIES 14
Highlighted
Hall of Fame Expert

Hi Alireza,

You may have to upgrade the ROMMON version to 12.2(18r)S1 or later.

Also, your version IOS should support the module, but overall 12.2(33)SXH is over 8 years old.

I would recommend upgrading the IOS to a newer version as well.

Have a look at this doc for more info:

http://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst6500/ios/12-2SX/release/notes/ol_14271/hardware.html#pgfId-3746838

HTH

Highlighted

Dear Reza,

I upgraded the ROMMON version to 12.2(18r)S1 but it didn't work.

Is there any other thing I have to check ?

Thanks,

View solution in original post

Highlighted

Hi,

Try loading a newer version of IOS.  Maybe SXi or SXj.

HTH

Highlighted

Can you post your show mod again Please? And also show version. I think you need a minimum IOS to run 6704-10GE

Highlighted

Hi all,

I removed all of the line cards except sup. and 10G modules, upgraded the IOS to 15.1(1)SY1. I even tried this on another chassis with the exact line cards, but it didn't work.

Here are the results:

CORE_A#sh mod

Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  2    4  CEF720 4 port 10-Gigabit Ethernet        WS-X6704-10GE      SAL1206FLMF
  3    4  CEF720 4 port 10-Gigabit Ethernet        WS-X6704-10GE      SAL1152B91N
  5    5  Supervisor Engine 720 10GE (Active)    VS-S720-10G           SAL1515B3UX

Mod MAC addresses                                 Hw    Fw           Sw           Status
---    ----------------------------------                 ------ ------------ ------------ -------
  2  001e.4a79.3c00 to 001e.4a79.3c03   2.6   12.2(18r)S1  15.1(1)SY1   PwrDown
  3  001c.584b.c030 to 001c.584b.c033   2.6   12.2(18r)S1  15.1(1)SY1   PwrDown
  5  8843.e18a.1838 to 8843.e18a.183f   4.0    8.5(4)           15.1(1)SY1   Ok

Mod  Sub-Module                  Model              Serial       Hw     Status 
---- --------------------------- ------------------ ----------- ------- -------
  2  Centralized Forwarding Card    WS-F6700-CFC       SAL1203DJCC  4.0    PwrDown
  3  Centralized Forwarding Card    WS-F6700-CFC       SAL1152BDE2  4.0    PwrDown
  5  Policy Feature Card 3               VS-F6K-PFC3C       SAL1514AFE2  1.1    Ok
  5  MSFC3 Daughterboard             VS-F6K-MSFC3       SAL1513A93E  5.1    Ok

Mod  Online Diag Status 
---- -------------------
  2  Not Applicable
  3  Not Applicable
  5  Pass 

CORE_A#sh ver
Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 13:16 by prod_rel_team

ROM: System Bootstrap, Version 12.2(17r)SX7, RELEASE SOFTWARE (fc1)
BOOTLDR: Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)

 CORE_A uptime is 19 minutes
Uptime for this control processor is 19 minutes
System returned to ROM by reload at 07:02:43 IR Sun Apr 26 2015 (SP by reload)
System restarted at 07:06:02 IR Sun Apr 26 2015
System image file is "sup-bootdisk

:s72033-adventerprisek9-mz.151-1.SY1.bin"
Last reload reason: power-on

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
          
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
          
If you require further assistance please contact us by sending email to
export@cisco.com.
          
cisco WS-C6509-E (R7000) processor (revision 1.4) with 983008K/65536K bytes of memory.
Processor board ID SMC1130002E
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
2 Virtual Ethernet interfaces
3 Gigabit Ethernet interfaces
10 Ten Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
          
65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102

Logs:

 

Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 13:16 by prod_rel_team
00:02:05: %SNMP-5-COLDSTART: SNMP agent on host CORE_A is undergoing a cold start
*Apr 26 03:34:35.567: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
*Apr 26 03:36:22.195: SP: SP: Currently running ROMMON from S (Gold) region
*Apr 26 03:36:33.091: %SW_VLAN-SP-6-VTP_DOMAIN_NAME_CHG: VTP domain name changed to Abadan.
*Apr 26 03:36:36.649: %SYS-SP-5-RESTART: System restarted --
Cisco IOS Software, s72033_sp Software (s72033_sp-ADVENTERPRISEK9-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 14:40 by prod_rel_team
*Apr 26 03:36:37.197: %SYS-SP-6-BOOTTIME: Time taken to reboot after reload =  233 seconds
00:02:03: %OIR-SP-6-INSPS: Power supply inserted in slot 1
00:02:03: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
00:02:04: %OIR-SP-6-INSPS: Power supply inserted in slot 2
00:02:04: %C6KPWR-SP-4-PSOK: power supply 2 turned on.
00:02:04: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
00:02:10: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.
00:02:13: %DIAG-SP-6-RUN_MINIMUM: Module 5: Running Minimal Diagnostics...
00:02:34: %SNMP-5-MODULETRAP: Module 5 [Up] Trap
00:02:32: %DIAG-SP-6-DIAG_OK: Module 5: Passed Online Diagnostics
00:02:34: %OIR-SP-6-SP_INSCARD: Card inserted in slot 5, interfaces are now online
*Mar  1 00:00:02.683: DaughterBoard (Centralized Forwarding Card) Firmware compiled 03-Apr-13 08:00 by integ Build [25856]
Apr 26 03:37:54.207: %SYS-CFC2-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 13:13 by prod_rel_team
00:03:26: %DIAG-SP-6-RUN_MINIMUM: Module 2: Running Minimal Diagnostics...
Apr 26 03:37:54.207: CFC2: Currently running ROMMON from F2 region
*Mar  1 00:00:02.627: DaughterBoard (Centralized Forwarding Card)

Firmware compiled 03-Apr-13 08:00 by integ Build [25856]
Apr 26 03:38:01.839: %SYS-CFC3-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 13:13 by prod_rel_team
Apr 26 03:38:01.839: CFC3: Currently running ROMMON from F1 region
00:03:32: %DIAG-SP-6-RUN_MINIMUM: Module 3: Running Minimal Diagnostics...
00:04:03: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
00:04:03: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
00:04:03: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestLoopback failed on port(s) 1-4
00:04:03: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestEgressSpan failed 
00:04:04: %OIR-SP-3-LC_FAILURE: Module 2 has Major online diagnostic failure, Card will be reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed diagnostic result. 
00:04:04: %OIR-SP-3-PWRCYCLE: Card in module 2, is being power-cycled 'off (Diagnostic Failure)'
00:04:04: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Diagnostic Failure)
00:04:42: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
00:04:42: %DIAG-SP-3-MAJOR: Module 3: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
00:04:42: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 3: TestLoopback failed on port(s) 1-4
00:04:42: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 3: TestEgressSpan failed 
00:04:43: %OIR-SP-3-LC_FAILURE: Module 3 has Major online diagnostic failure, Card will be reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed diagnostic result. 
00:04:43: %OIR-SP-3-PWRCYCLE: Card in module 3, is being power-cycled 'off (Diagnostic Failure)'
00:04:43: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (Diagnostic Failure)
*Mar  1 00:00:02.623: DaughterBoard (Centralized Forwarding Card)

Firmware compiled 03-Apr-13 08:00 by integ Build [25856]
Apr 26 03:39:50.559: %SYS-CFC2-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 13:13 by prod_rel_team
00:05:22: %DIAG-SP-6-RUN_MINIMUM: Module 2: Running Minimal Diagnostics...
Apr 26 03:39:50.559: CFC2: Currently running ROMMON from F2 region
*Mar  1 00:00:02.635: DaughterBoard (Centralized Forwarding Card)

Firmware compiled 03-Apr-13 08:00 by integ Build [25856]
Apr 26 03:40:28.403: %SYS-CFC3-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 13:13 by prod_rel_team
00:05:57: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (Fabric channel errors)
00:05:59: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
00:05:59: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
00:05:59: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestLoopback failed on port(s) 1-4
00:05:59: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestEgressSpan failed 
00:06:00: %OIR-SP-3-LC_FAILURE: Module 2 has Major online diagnostic failure, Card will be reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed diagnostic result. 
00:06:00: %OIR-SP-3-PWRCYCLE: Card in module 2, is being power-cycled 'off (Diagnostic Failure)'
00:06:00: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Diagnostic Failure)

Apr 26 03:41:36.516: %SYS-CFC3-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 13:13 by prod_rel_team
 --More-- 
Apr 26 03:41:36.520: CFC3: Currently running ROMMON from F1 region
 --More-- 
00:07:09: %DIAG-SP-6-RUN_MINIMUM: Module 3: Running Minimal Diagnostics...
 --More-- 
*Mar  1 00:00:02.631: DaughterBoard (Centralized Forwarding Card)

Firmware compiled 03-Apr-13 08:00 by integ Build [25856]
Apr 26 03:41:45.459: %SYS-CFC2-5-RESTART: System restarted --
 --More-- 
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 15.1(1)SY1, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 01-May-13 13:13 by prod_rel_team
 --More-- 
00:07:18: %DIAG-SP-6-RUN_MINIMUM: Module 2: Running Minimal Diagnostics...
 --More-- 
Apr 26 03:41:45.463: CFC2: Currently running ROMMON from F2 region
 --More-- 
00:07:45: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
 --More-- 
00:07:44: %DIAG-SP-3-MAJOR: Module 3: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
00:07:44: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 3: TestLoopback failed on port(s) 1-4
00:07:44: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 3: TestEgressSpan failed 
00:07:45: %OIR-SP-3-LC_FAILURE: Module 3 has Major online diagnostic failure, Card will be reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed diagnosti
 --More-- c result. 
00:07:45: %OIR-SP-3-PWRCYCLE: Card in module 3, is being power-cycled 'off (Diagnostic Failure)'
00:07:45: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (Diagnostic Failure)
 --More-- 
00:08:23: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
 --More-- 
00:08:23: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
00:08:23: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestLoopback failed on port(s) 1-4
00:08:23: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestEgressSpan failed 
00:08:23: %OIR-SP-3-LC_FAILURE: Module 2 has Major online diagnostic failure, Card will be powered down. Please check sup-bootflash diaginfo file for detailed diagnostic result. 
 --More-- 
00:08:23: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Diagnostic Failure)

Thanks,

 

 

Highlighted

Which Fan Tray do you have? WWhat Power Supplies are in the Chassis?

Highlighted

I only have one vs-s720-10g-3c, and I can't replace and check if another one will work correctly.

here are the show power command output:

CORE_A#sh power 
system power redundancy mode = redundant
system power total =     2771.16 Watts (65.98 Amps @ 42V)
system power used =       826.56 Watts (19.68 Amps @ 42V)
system power available = 1944.60 Watts (46.30 Amps @ 42V)
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    WS-CAC-3000W       2771.16 65.98  OK     OK     on 
2    WS-CAC-3000W       2771.16 65.98  OK     OK     on 
                        Pwr-Allocated  Oper
Fan  Type               Watts   A @42V State
---- ------------------ ------- ------ -----
1    WS-C6509-E-FAN      150.36  3.58  OK

                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type          Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
2    WS-X6704-10GE       295.26  7.03     -     -     on    off (Diagnostic Failure)
3    WS-X6704-10GE       295.26  7.03     -     -     on    off (Diagnostic Failure)
5    VS-S720-10G         338.10  8.05   338.10  8.05  on    on
6    (Redundant Sup)       -     -      338.10  8.05  -     -
system auxiliary power mode = off
system auxiliary power redundancy operationally = non-redundant
system primary connector power limit =   10920.00 Watts (260.00 Amps @ 42V)
system auxiliary connector power limit = 10500.00 Watts (250.00 Amps @ 42V)
system primary power used =               826.56 Watts (19.68 Amps @ 42V)

system auxiliary power used =            0 Watt

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Hi,

 

Just one question, if you use back your sup720-3b, are the modules coming up?

 

 

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Hi,

Yes, when I use the sup720-3b, everything is fine and fully operational.

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We have to consider two options

1)Your VS-720-10ge is faulty

2)The way diagnostic check is done is changed from 3b to 10ge.

To isolate,

Do you have any other modules other than 6704 to check? AS it looks like other than the sup, all modules power is down.

 

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I do have ws-x6516a-gbic and ws-x6516-ge-tx and all of them go to PwrDown state with the new sup. after initial boot checks.

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Do these cards work in any other chassis with the same supervisor and code? Any attempts to physically re-seat these cards helped?

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Endorsed by mistake. Ignore it. We really need to have an undo for endorsements.

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Dear Alireza 

     Is it possible the problem of daughter card? I saw a "Cisco Noted document" http://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63743.html". The error message is same as yours"C6KPWR-SP-4-DISABLED: power to module in slot 1 set off (Module  Failed SCP dnld) " 

     Your line cards are older than the VS-S720-10G-3C according to Serial number of your inventory. So the VS-S720-10G-3C daughter card maybe not compatible with line card. So could you remove daughter card of Supervisor and line card, then test all items again ? 

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