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Web GUI and CLI unavailable/not working

Ikon1
Beginner
Beginner

I have an cisco 300sf-24pp network switch and I am unable to access the web GUI or the CLI.

The switch is working with 100 up and 100 down.

Iv'e tried factory reseting it but same issue

1 Accepted Solution

Accepted Solutions

balaji.bandi
VIP Guru VIP Guru
VIP Guru

Turn off the device wait for 10min, and do the factory reset :

 

https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-350-series-managed-switches/smb985-how-to-manually-reboot-or-reset-a-switch.html

 

The switch is working with 100 up and 100 down.

not sure if we understand this, what is 100 up and 100 down mean?

 

BB

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View solution in original post

12 Replies 12

marce1000
VIP Mentor VIP Mentor
VIP Mentor

 

         - What address did you try (e.g.) ? What happens when you try to use  the  GUI or CLI ?

 M.

When I try to use the web GUI it loads for some time then it says no connection. When I try to use the CLI it is just blank, and I have the right CLI settings and I use putty. After I have factory reseted, I try to use 192.168.1.254 but it's not working

balaji.bandi
VIP Guru VIP Guru
VIP Guru

Turn off the device wait for 10min, and do the factory reset :

 

https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-350-series-managed-switches/smb985-how-to-manually-reboot-or-reset-a-switch.html

 

The switch is working with 100 up and 100 down.

not sure if we understand this, what is 100 up and 100 down mean?

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Im gonna try that.

 

What I mean with 100 up and down is 100mbps up/upload and 100mbps down/download through the ethernet ports