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Which supervisor has the issue?

RahmaSallm
Level 1
Level 1

Hi,

We are seeing this on a Cat4500 VSS switch

%C4K_SWITCHINGENGINEMAN-3-VFEFLTOOMANYPARITYERRORS: VFE FL module sees too many fwdMem1CorrectedEcc

According to this:

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst4500/12-2/53SG/system/messages/sem_53sg/emsg.html

the SUP should get automatically rebooted. But that didn't happen. We are dropping pings when pinging the switch. 

Since it is mostly a hardware related issue, I thought about reseating the SUP with the issue. But I can't tell exactly which one. I'm suspecting the standby SUP because I see this:

----------------- show diagnostic result module all detail ------------------

 

Current bootup diagnostic level: minimal

module 1: SerialNo : CAT1839L7BF

Overall Diagnostic Result for module 1 : UNTESTED
Diagnostic level at card bootup: minimal

Test results: (. = Pass, F = Fail, U = Untested)

___________________________________________________________________________

1) supervisor-bootup ---------------> U

Error code ------------------> 3 (DIAG_SKIPPED)
Total run count -------------> 0
Last test testing type ------> n/a
Last test execution time ----> n/a
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> n/a
Total failure count ---------> 0
Consecutive failure count ---> 0

Power-On-Self-Test Results for ACTIVE Supervisor

prod: WS-X45-SUP8-E part: 73-14915-06 serial: CAT1839L7KE

Power-on-self-test for Module 1: WS-X45-SUP8-E

CPU Subsystem Tests ...
seeprom: Pass

Traffic: L3 Loopback ...
Test Results: Pass

Traffic: L2 Loopback ...
Test Results: Pass


Module 1 Passed

___________________________________________________________________________

2) linecard-online-diag ------------> U

Error code ------------------> 3 (DIAG_SKIPPED)
Total run count -------------> 0
Last test testing type ------> n/a
Last test execution time ----> n/a
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> n/a
Total failure count ---------> 0
Consecutive failure count ---> 0

Slot Ports Card Type Diag Status Diag Details
---- ----- -------------------------------------- ---------------- ------------
1 8 Sup 8-E 10GE (SFP+), 1000BaseX (SFP) Passed None

Detailed Status
---------------
. = Pass U = Unknown
L = Loopback failure S = Stub failure
P = Port failure
E = SEEPROM failure G = GBIC integrity check failure


Ports 1 2 3 4 5 6 7 8
. . . . . . . .

___________________________________________________________________________

3) stub-rx-errors ------------------> U

Error code ------------------> 3 (DIAG_SKIPPED)
Total run count -------------> 0
Last test testing type ------> n/a
Last test execution time ----> n/a
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> n/a
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________

4) supervisor-rx-errors ------------> U

Error code ------------------> 3 (DIAG_SKIPPED)
Total run count -------------> 0
Last test testing type ------> n/a
Last test execution time ----> n/a
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> n/a
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________

Am I right in my assumption? Can we just re-seat the standby SUP or do we have to reload the whole standby switch?

 

 

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Slot 1

The one with SN CAT1839L7BF ?

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