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Wi-Fi controller 2504 license issue

shiran.wang
Level 1
Level 1

i have buy 65 AP license for 2504 controller, and 65 license already installed to controller,

but 'license level' always display 50 license.

what should i do to use 65 license.

 

(Cisco Controller) >show license capacity
Licensed Feature    Max Count         Current Count     Remaining Count
-----------------------------------------------------------------------
AP Count            50                50                0                 

 

StoreIndex:  0  Feature: base                              Version: 1.0
        License Type: Permanent
        License State: Active, Not in Use
        License Count: Non-Counted
        License Priority: Medium
License Store: Primary License Storage
StoreIndex:  1  Feature: data_encryption                   Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Count: Non-Counted
        License Priority: Medium
License Store: Primary License Storage
StoreIndex:  3  Feature: base-ap-count                     Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Count: 65 /65 (Active/In-use)
        License Priority: Medium
License Store: Evaluation License Storage
StoreIndex:  0  Feature: base-ap-count                     Version: 1.0
        License Type: Evaluation
        License State: Inactive
            Evaluation total period:  8 weeks  4 days
            Evaluation period left:  8 weeks  4 days
        License Count: 50 / 0 (Active/In-use)
        License Priority: Low

 

1 Accepted Solution

Accepted Solutions

Hello,

 

which controller software are you running ? There are numerous bugs in the 7.x version, such as the one below. 

 

License count test in WLC
CSCuf27230
 
Description
Symptom:
license count mismatch

Conditions:
license count mismatch

Workaround:
none

View solution in original post

2 Replies 2

Hello,

 

which controller software are you running ? There are numerous bugs in the 7.x version, such as the one below. 

 

License count test in WLC
CSCuf27230
 
Description
Symptom:
license count mismatch

Conditions:
license count mismatch

Workaround:
none

many thanks for your help! 

version is 7.6,

issue was resolved after upgrade to 8.2.

 

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