WIC-1ENET 1700 doesnt want to work

[mikebrumm]

I have a 1720 router and a WIC-1ENET when i first installed the Card it worked fine but my software package didnt have inter-vlan communication so i have upgraded to several different Options (i picked out software that cisco said could work with my router and wic card) but now i keep getting this error message

"%PQUICC-1-UNKNOWN_WIC: PQUICC(0), WIC card has an unknown ID of 0x39"

i am fairly new to all of this but thats why i got it so if anyone has any ideas let me know

Also i'm running c1700-k9o3sy-mz.122-26

Thanks

mike

[lgijssel]

The following URL suggests that you may have installed the WIC in slot1:

http://www.ciscotaccc.com/core/showcase?case=K16362943

If this is the case, put it in slot0 and try again!

Regards,

Leo

[don.fortes]

Cisco WIC-1ENET Software Requirements

The Cisco WIC-1ENET card requires Cisco IOS Release 12.2(2)XJ or later if the card is installed in any WIC slot other than slot 0 or if more than one card is installed.

The card can be used with Cisco IOS Release 12.2(4)T, but the card must be installed in slot 0 and only one Cisco WIC-1ENET card can be installed in the router.