Wireless AP's are not coming up of new Catalyst 4510R-E PoE line

Ashok Basapure · ‎09-11-2012

We have recently purchased Catalyst 4510R-E with two PoE line cards. When we connected Cisco Wireless APs to Cat4510 PoE ports it did not come up. These WAPs are working fine on other Cisco switch with PoE ports so there is no issue with WAP. We have received two CAT4510 and on both two slots are populated with PoE line cards and on both switches WAPs are not coming up. PC/desktops are working fine on these ports.

Is there any configuration required on Cat4510 to enable PoE feature.

Regards

Ashok

Leo Laohoo · ‎09-11-2012

Can you please post the output to the following commands:

1. sh version;

2. sh module; and

3. sh power inline

Ashok Basapure · ‎09-11-2012

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2012.09.11 03:30:00 =~=~=~=~=~=~=~=~=~=~=~=
sh ver
Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-IPBASE-M), Version 12.2(53)SG5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Mon 20-Jun-11 20:52 by prod_rel_team
Image text-base: 0x10000000, data-base: 0x1243DB4C

ROM: 12.2(44r)SG10
Darkside Revision 4, Jawa Revision 20, Tatooine Revision 140, Forerunner Revision 1.78

CAT4510-1 uptime is 1 week, 4 days, 10 hours, 23 minutes
Uptime for this control processor is 1 week, 4 days, 10 hours, 21 minutes
System returned to ROM by power-on
System restarted at 17:06:47 PST Thu Aug 30 2012
System image file is "bootflash:cat4500e-ipbase-mz.122-53.SG5.bin"

cisco WS-C4510R-E (MPC8548) processor (revision 6) with 1048576K bytes of memory.
Processor board ID FOX1525GAJ9
MPC8548 CPU at 1.33GHz, Supervisor 6-E
Last reset from PowerUp
2 Virtual Ethernet interfaces
248 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.

Configuration register is 0x2101

CAT4510-1#sh module
Chassis Type : WS-C4510R-E

Power consumed by backplane : 40 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1    48 10/100/1000BaseT Premium POE E Series WS-X4648-RJ45V+E   JAE163000GW
2    48 10/100/1000BaseT Premium POE E Series WS-X4648-RJ45V+E   JAE162902FH
3    48 10/100/1000BaseT (RJ45)                WS-X4648-RJ45-E    JAE161909VH
4    48 10/100/1000BaseT (RJ45)                WS-X4648-RJ45-E    JAE161909U2
5     6 Sup 6-E 10GE (X2), 1000BaseX (SFP)     WS-X45-SUP6-E      JAE161404WU
6     6 Sup 6-E 10GE (X2), 1000BaseX (SFP)     WS-X45-SUP6-E      JAE1614052G
7    48 10/100/1000BaseT (RJ45)                WS-X4648-RJ45-E    JAE161706J9

M MAC addresses                    Hw Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
1 a493.4c44.0314 to a493.4c44.0343 3.1                               Ok
2 442b.03b3.2a28 to 442b.03b3.2a57 3.1                               Ok
3 a44c.1104.c41c to a44c.1104.c44b 2.0                               Ok
4 a44c.1104.bbac to a44c.1104.bbdb 2.0                               Ok
5 0007.7d72.6180 to 0007.7d72.6185 1.10 12.2(44r)SG1 12.2(53)SG5      Ok
6 0007.7d72.6186 to 0007.7d72.618b 1.10 12.2(44r)SG1 12.2(53)SG5      Ok
7 5057.a8f2.5e8e to 5057.a8f2.5ebd 2.0                               Ok

Mod Redundancy role     Operating mode      Redundancy status
----+-------------------+-------------------+----------------------------------
5   Active Supervisor   SSO                 Active
6   Standby Supervisor SSO                 Standby hot

CAT4510-1#sh power inline
Available:0(w) Used:0(w) Remaining:0(w)

Interface Admin Oper Power(Watts) Device Class
From PS To Device
--------- ------ ---------- ---------- ---------- ------------------- -----

Gi1/1     auto   off        0.0        0.0        n/a                 n/a
Gi1/2     auto   off        0.0        0.0        n/a                 n/a
Gi1/3     auto   off        0.0        0.0        n/a                 n/a
Gi1/4     auto   off        0.0        0.0        n/a                 n/a
Gi1/5     auto   off        0.0        0.0        n/a                 n/a
Gi1/6     auto   off        0.0        0.0        n/a                 n/a
Gi1/7     auto   off        0.0        0.0        n/a                 n/a
Gi1/8     auto   off        0.0        0.0        n/a                 n/a
Gi1/9     auto   off        0.0        0.0        n/a                 n/a
Gi1/10    auto   off        0.0        0.0        n/a                 n/a
Gi1/11    auto   off        0.0        0.0        n/a                 n/a
Gi1/12    auto   off        0.0        0.0        n/a                 n/a
Gi1/13    auto   off        0.0        0.0        n/a                 n/a
Gi1/14    auto   off        0.0        0.0        n/a                 n/a
Gi1/15    auto   off        0.0        0.0        n/a                 n/a
Gi1/16    auto   off        0.0        0.0        n/a                 n/a
Gi1/17    auto   off        0.0        0.0        n/a                 n/a
Gi1/18    auto   off        0.0        0.0        n/a                 n/a
Interface Admin Oper            Power(Watts)     Device              Class
                            From PS    To Device
--------- ------ ---------- ---------- ---------- ------------------- -----

Gi1/19    auto   off        0.0        0.0        n/a                 n/a
Gi1/20    auto   off        0.0        0.0        n/a                 n/a
Gi1/21    auto   off        0.0        0.0        n/a                 n/a
Gi1/22    auto   off        0.0        0.0        n/a                 n/a
Gi1/23    auto   off        0.0        0.0        n/a                 n/a
Gi1/24    auto   off        0.0        0.0        n/a                 n/a
Gi1/25    auto   off        0.0        0.0        n/a                 n/a
Gi1/26    auto   off        0.0        0.0        n/a                 n/a
Gi1/27    auto   off        0.0        0.0        n/a                 n/a
Gi1/28    auto   off        0.0        0.0        n/a                 n/a
Gi1/29    auto   off        0.0        0.0        n/a                 n/a
Gi1/30    auto   off        0.0        0.0        n/a                 n/a
Gi1/31    auto   off        0.0        0.0        n/a                 n/a
Gi1/32    auto   off        0.0        0.0        n/a                 n/a
Gi1/33    auto   off        0.0        0.0        n/a                 n/a
Gi1/34    auto   off        0.0        0.0        n/a                 n/a
Gi1/35    auto   off        0.0        0.0        n/a                 n/a
Gi1/36    auto   off        0.0        0.0        n/a                 n/a
Gi1/37    auto   off        0.0        0.0        n/a                 n/a
Gi1/38    auto   off        0.0        0.0        n/a                 n/a
Gi1/39    auto   off        0.0        0.0        n/a                 n/a
Gi1/40    auto   off        0.0        0.0        n/a                 n/a
Interface Admin Oper            Power(Watts)     Device              Class
                            From PS    To Device
--------- ------ ---------- ---------- ---------- ------------------- -----

Gi1/41    auto   off        0.0        0.0        n/a                 n/a
Gi1/42    auto   off        0.0        0.0        n/a                 n/a
Gi1/43    auto   off        0.0        0.0        n/a                 n/a
Gi1/44    auto   off        0.0        0.0        n/a                 n/a
Gi1/45    auto   off        0.0        0.0        n/a                 n/a
Gi1/46    auto   off        0.0        0.0        n/a                 n/a
Gi1/47    auto   off        0.0        0.0        n/a                 n/a
Gi1/48    auto   off        0.0        0.0        n/a                 n/a
Gi2/1     auto   off        0.0        0.0        n/a                 n/a
Gi2/2     auto   off        0.0        0.0        n/a                 n/a
Gi2/3     auto   off        0.0        0.0        n/a                 n/a
Gi2/4     auto   off        0.0        0.0        n/a                 n/a
Gi2/5     auto   off        0.0        0.0        n/a                 n/a
Gi2/6     auto   off        0.0        0.0        n/a                 n/a
Gi2/7     auto   off        0.0        0.0        n/a                 n/a
Gi2/8     auto   off        0.0        0.0        n/a                 n/a
Gi2/9     auto   off        0.0        0.0        n/a                 n/a
Gi2/10    auto   off        0.0        0.0        n/a                 n/a
Gi2/11    auto   off        0.0        0.0        n/a                 n/a
Gi2/12    auto   off        0.0        0.0        n/a                 n/a
Gi2/13    auto   off        0.0        0.0        n/a                 n/a
Gi2/14    auto   off        0.0        0.0        n/a                 n/a
Interface Admin Oper            Power(Watts)     Device              Class
                            From PS    To Device
--------- ------ ---------- ---------- ---------- ------------------- -----

Gi2/15    auto   off        0.0        0.0        n/a                 n/a
Gi2/16    auto   off        0.0        0.0        n/a                 n/a
Gi2/17    auto   off        0.0        0.0        n/a                 n/a
Gi2/18    auto   off        0.0        0.0        n/a                 n/a
Gi2/19    auto   off        0.0        0.0        n/a                 n/a
Gi2/20    auto   off        0.0        0.0        n/a                 n/a
Gi2/21    auto   off        0.0        0.0        n/a                 n/a
Gi2/22    auto   off        0.0        0.0        n/a                 n/a
Gi2/23    auto   off        0.0        0.0        n/a                 n/a
Gi2/24    auto   off        0.0        0.0        n/a                 n/a
Gi2/25    auto   off        0.0        0.0        n/a                 n/a
Gi2/26    auto   off        0.0        0.0        n/a                 n/a
Gi2/27    auto   off        0.0        0.0        n/a                 n/a
Gi2/28    auto   off        0.0        0.0        n/a                 n/a
Gi2/29    auto   off        0.0        0.0        n/a                 n/a
Gi2/30    auto   off        0.0        0.0        n/a                 n/a
Gi2/31    auto   off        0.0        0.0        n/a                 n/a
Gi2/32    auto   off        0.0        0.0        n/a                 n/a
Gi2/33    auto   off        0.0        0.0        n/a                 n/a
Gi2/34    auto   off        0.0        0.0        n/a                 n/a
Gi2/35    auto   off        0.0        0.0        n/a                 n/a
Gi2/36    auto   off        0.0        0.0        n/a                 n/a
Interface Admin Oper            Power(Watts)     Device              Class
                            From PS    To Device
--------- ------ ---------- ---------- ---------- ------------------- -----

Gi2/37    auto   off        0.0        0.0        n/a                 n/a
Gi2/38    auto   off        0.0        0.0        n/a                 n/a
Gi2/39    auto   off        0.0        0.0        n/a                 n/a
Gi2/40    auto   off        0.0        0.0        n/a                 n/a
Gi2/41    auto   off        0.0        0.0        n/a                 n/a
Gi2/42    auto   off        0.0        0.0        n/a                 n/a
Gi2/43    auto   off        0.0        0.0        n/a                 n/a
Gi2/44    auto   off        0.0        0.0        n/a                 n/a
Gi2/45    auto   off        0.0        0.0        n/a                 n/a
Gi2/46    auto   off        0.0        0.0        n/a                 n/a
Gi2/47    auto   off        0.0        0.0        n/a                 n/a
Gi2/48    auto   off        0.0        0.0        n/a                 n/a
--------- ------ ---------- ---------- ---------- ------------------- -----

Totals: 0 on 0.0 0.0

CAT4510-1#

Alessio Andreoli · ‎09-11-2012

Hi Ashok,

you need to instruct the switch to provide power and to make sure that CDP is enable globally and under the interfaces you have connected your AP to.

i'll check the command for you but if i am not wrong is power inline

http://www.cisco.com/en/US/docs/switches/lan/catalyst4500/12.2/25ew/configuration/guide/PoE.html

Hope this helps

Alessio

Leo Laohoo · ‎09-11-2012

Are you sure you have a WAP patched to the switchport? The output to the command "sh power inline" shows nothing.

Choose an interface where you think there's a WAP at the far end and run the following command:

1. test cable tdr interface ;

2. Wait for 61 seconds;

3. sh cable tdr interface ; and

4. Post the output to command #3.

Ashok Basapure · ‎09-11-2012

Leolaohoo/Alessio,

We moved WAP on another switch as WAP were not coming on new cat 4510.

I have asked local contact to connect one of the WAP on Cat 4510 PoE port.

Will revert back to you once I connect device to port.

Thanks for help.

Regards

Ashok

Leo Laohoo · ‎09-11-2012

Run the TDR nonetheless. You'll know if the ports are patched or not.

Who knows, maybe the Ethernet are patched to the console port.

Sent from Cisco Technical Support iPad App

Ashok Basapure · ‎09-12-2012

Leolaohoo,

We have moved on of the WAP on port Gi1/48 on Cat 4510. We ran the command given by you. Waited over 61 sec. But did not get any results.

Till now:

- CDP glabally and on interface is enabled.

- power inline auto command added on int Gi1/48.

Still we are seeing port down-down.

Thanks

Ashok

Arumugam Muthaiah · ‎09-12-2012

Hi Ashok,

Could you share the below outputs to investigate further on this issue.

The switch can measure the actual PoE consumption for an 802.3af-compliant PoE module, and it displays the measured PoE in both the show power module and show power detail commands.

#show power module
#show power detail

This command will helpful to know the hardware health of both PoE modules

#show diagnostic result module 1 detail
#show diagnostic result module 2 detail

Regards,

Aru

Regards, Aru *** Please rate if the post useful ***

rtjensen4 · ‎09-13-2012

The output of the show power inline seems to give away the exact issue:

CAT4510-1#sh power inline
Available:0(w)  Used:0(w)  Remaining:0(w)

What power supplies are you using. It looks like the power supplies you have in the chassis do not support PoE. There's nothing you need to configure on the switch to make PoE work.

Ashok Basapure · ‎09-20-2012

rtjensen4,

You are right. As per quote we have ordered.

PWR-C45-1400AC - Catalyst 4500 1400W AC Power Supply (Data Only)
PWR-C45-1400AC/2 - Catalyst 4500 1400W AC Power Supply Redundant(Data Only)

Do you know what command I need to enter to verify type of power supply installed in the Cat 4510 chassic?

Thanks

Ashok

Arumugam Muthaiah · ‎09-20-2012

Hi Ashok,

Please execute show power detail which show the detail of the power supply installed on the chassis,

Example:

Switch# show power detail

show power detail

Power Fan Inline

Supply Model No Type Status Sensor Status

------ ---------------- --------- ----------- ------- -------

PS1 PWR-C45-1400DC DCSP1400W good good n.a.

PS1-1 12.5A good

PS1-2 15.0A off

PS1-3 15.0A off

PS2 none -- -- -- --

Power supplies needed by system : 1

Power supplies currently available : 1

Power Summary Maximum

(in Watts) Used Available

---------------------- ---- ---------

System Power (12V) 360 360

Inline Power (-50V) 0 0

Backplane Power (3.3V) 0 40

---------------------- ---- ---------

Total 360 400

Module Inline Power Summary (Watts)

All available Cisco Catalyst 4500 Series power supplies can be used for data-only deployments, which typically require just a few hundred watts. For deployments that dictate support for PoE power, Cisco offers several options.

The Cisco Catalyst 4500E Series offers AC power with several internal supplies: 1000W (data only), 1400W (data only), 1300W (data and PoE), 2800W (data and PoE), 4200W (data and PoE), and 6000W (data and PoE). When 5500W or less is required, the 4200W power supply can provide 5500W while protecting the chassis from a power or power-supply subunit failure.

All Cisco Catalyst 4500 AC power supplies are single phase and operate between 100VAC and 240VAC.
The Cisco Catalyst 4500E Series has two DC power options: one is optimized for data-only deployments in service provider central offices (part number PWR-C45-1400DC), and the other is used for high-power PoE deployments (PWR-C45-1400DC-P). All DC power supplies are designed to operate between -44VDC and -72VDC

Refer this document which has the detail like which type of module supports PoE

http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps4324/product_data_sheet09186a00801f3dd9.html

Regards,

Aru

*** Please rate if the post is useful ***

Regards, Aru *** Please rate if the post useful ***

rtjensen4 · ‎09-20-2012

Show inventory will give you the part numbers.

glen.grant · ‎09-13-2012

Try adding command "power inline auto" and see what happens. Maybe somehow someone did a "power inline never" command . What size power supplies are they in the box?

Ashok Basapure · ‎09-20-2012

Glen,

I have enabled power inline auto already. Still I am having issue.

Wireless AP's are not coming up of new Catalyst 4510R-E PoE line card.