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WS-C3560X-48T-S CUP utilization is high

HI We have two numbers of WS-C3560X-48T-S swathes configured in HSRP mode and acting as core switch, there is a two tire architecture around 30 access switches are connected to this core switch.

I could observe there is a high CUP constantly, i would like to know is it genuine utilization or due to any bug? is there any precautionary measurement which need to take in order to overcome. Below is the command output of “show process CPU” & “show process CPU history”

CMOHCore1#show processes cp
ICMOHCore1#show processes cpu
CPU utilization for five seconds: 51%/20%; one minute: 59%; five minutes: 68%
PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
   1           9        38        236  0.00%  0.00%  0.00%   0 Chunk Manager   
   2      212671   3688582         57  0.00%  0.00%  0.00%   0 Load Meter      
   3        6437    159314         40  0.00%  0.00%  0.00%   0 DHCPD Timer     
   4   355495630  15003112      23694  4.79%  1.99%  1.66%   0 Check heaps     
   5        2941      4927        596  0.00%  0.00%  0.00%   0 Pool Manager    
   6           0         2          0  0.00%  0.00%  0.00%   0 Timers          
   7           9         2       4500  0.00%  0.00%  0.00%   0 License Client N
   8    61524877    307321     200203  0.00%  0.21%  0.25%   0 Licensing Auto U
   9          50         3      16666  0.00%  0.00%  0.00%   0 Image License br
  10    58346412  89332889        653  0.47%  0.24%  0.26%   0 ARP Input       
  11           0         1          0  0.00%  0.00%  0.00%   0 CEF MIB API     
  12           0         1          0  0.00%  0.00%  0.00%   0 AAA_SERVER_DEADT
  13           0         2          0  0.00%  0.00%  0.00%   0 AAA high-capacit
  14           0         1          0  0.00%  0.00%  0.00%   0 Policy Manager  
  15          84         5      16800  0.00%  0.00%  0.00%   0 Entity MIB API  
  16           0         1          0  0.00%  0.00%  0.00%   0 IFS Agent Manage
  17        8527    307325         27  0.00%  0.00%  0.00%   0 IPC Dynamic Cach
  18           0         1          0  0.00%  0.00%  0.00%   0 IPC Zone Manager
  19     1090315  17890243         60  0.00%  0.00%  0.00%   0 IPC Periodic Tim
  20           0         1          0  0.00%  0.00%  0.00%   0 IPC Managed Time
  21      987618  17890273         55  0.00%  0.00%  0.00%   0 IPC Deferred Por
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
  22       78117   1229283         63  0.00%  0.00%  0.00%   0 IPC Seat Manager
  23           0         1          0  0.00%  0.00%  0.00%   0 IPC Session Serv
  24          33         4       8250  0.00%  0.00%  0.00%   0 PrstVbl         
  25           0         1          0  0.00%  0.00%  0.00%   0 Crash writer    
  26     1067000  17890235         59  0.00%  0.00%  0.00%   0 GraphIt         
  27           0         2          0  0.00%  0.00%  0.00%   0 SMART           
  28           0         2          0  0.00%  0.00%  0.00%   0 XML Proxy Client
  29           0         1          0  0.00%  0.00%  0.00%   0 ARP Snoop       
  30     1398021  17890282         78  0.00%  0.00%  0.00%   0 Dynamic ARP Insp
  31           0         1          0  0.00%  0.00%  0.00%   0 Critical Bkgnd  
  32    10417696  20800775        500  0.00%  0.02%  0.04%   0 Net Background  
  33           0         1          0  0.00%  0.00%  0.00%   0 IDB Work        
  34       18238    268608         67  0.00%  0.00%  0.00%   0 Logger          
  35     1466727  17890230         81  0.00%  0.00%  0.00%   0 TTY Background  
  36    50467545  17890009       2820  0.47%  0.34%  0.36%   0 Per-Second Jobs 
  37    13110052    311217      42125  0.00%  0.04%  0.05%   0 Per-minute Jobs 
  38           8        27        296  0.00%  0.00%  0.00%   0 IF-MGR control p
  39        1782    133611         13  0.00%  0.00%  0.00%   0 IF-MGR event pro
  40           0         1          0  0.00%  0.00%  0.00%   0 Inode Table Dest
  41           0         1          0  0.00%  0.00%  0.00%   0 AggMgr Process  
  42        2955     50222         58  0.00%  0.00%  0.00%   0 Transport Port A
  43     8683004   5342434       1625  0.15%  0.05%  0.05%   0 HC Counter Timer
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
  44           0         1          0  0.00%  0.00%  0.00%   0 SFF8472         
  45           0        41          0  0.00%  0.00%  0.00%   0 EEM ED Identity 
  46           0        81          0  0.00%  0.00%  0.00%   0 EEM ED MAT      
  47      452926   2275807        199  0.00%  0.00%  0.00%   0 EEM ED ND       
  48          41        70        585  0.00%  0.00%  0.00%   0 USB Startup     
  49     3913208 356416185         10  0.00%  0.00%  0.00%   0 DownWhenLooped  
  50           0         1          0  0.00%  0.00%  0.00%   0 HULC PBR Tcam Me
  51           0         1          0  0.00%  0.00%  0.00%   0 HULC ACL Tcam Me
  52           0         1          0  0.00%  0.00%  0.00%   0 Hulc Warm Upgrad
  53           0         1          0  0.00%  0.00%  0.00%   0 HRPC lpip reques
  54           0         2          0  0.00%  0.00%  0.00%   0 HLPIP Sync Proce
  55           0         1          0  0.00%  0.00%  0.00%   0 HRPC EnergyWise 
  56           0         1          0  0.00%  0.00%  0.00%   0 HRPC actual powe
  57     2524700  71536587         35  0.15%  0.01%  0.00%   0 HUSB Console    
  58           0         2          0  0.00%  0.00%  0.00%   0 SM RBCP Monitor 
  59           0         1          0  0.00%  0.00%  0.00%   0 HULC QM Tcam Mem
  60        4371        10     437100  0.00%  0.00%  0.00%   0 X2 HAMM detect p
  61         696      8764         79  0.00%  0.00%  0.00%   0 Net Input       
  62    10942338   3676647       2976  0.00%  0.03%  0.04%   0 Compute load avg
  63           0         1          0  0.00%  0.00%  0.00%   0 Madmax Process  
  64           0         1          0  0.00%  0.00%  0.00%   0 HRPC asic-stats 
  65   125182476 131856027        949  0.31%  0.59%  0.68%   0 RedEarth I2C dri
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
  66   557755224  86596026       6440  2.87%  2.53%  2.54%   0 RedEarth Tx Mana
  67    19116629  65927997        289  0.31%  0.12%  0.13%   0 RedEarth Rx Mana
  68      307152   3688234         83  0.00%  0.00%  0.00%   0 HULC Thermal Pro
  69           0         1          0  0.00%  0.00%  0.00%   0 HRPC hsm request
  70           0         7          0  0.00%  0.00%  0.00%   0 Stack Mgr       
  71         252        11      22909  0.00%  0.00%  0.00%   0 Stack Mgr Notifi
  72   197305238   5861920      33658  1.43%  0.86%  0.94%   0 Adjust Regions  
  73     2772838  17890224        154  0.00%  0.00%  0.00%   0 hrpc -> response
  74      410897   3676384        111  0.00%  0.00%  0.00%   0 hrpc -> request 
  75     2173142   3676639        591  0.00%  0.00%  0.00%   0 hrpc <- response
  76           0         1          0  0.00%  0.00%  0.00%   0 HRPC hcomp reque
  77    12423537  89344618        139  0.15%  0.03%  0.02%   0 yeti2_emac_proce
  78           0         3          0  0.00%  0.00%  0.00%   0 HULC Device Mana
  79           0         3          0  0.00%  0.00%  0.00%   0 HRPC hdm non blo
  80           0         2          0  0.00%  0.00%  0.00%   0 HRPC hdm blockin
  81      271213   3676591         73  0.00%  0.00%  0.00%   0 HIPC bkgrd proce
  82       19505    269727         72  0.00%  0.00%  0.00%   0 Hulc Port-Securi
  83           0         1          0  0.00%  0.00%  0.00%   0 HRPC hpsecure re
  84           0         1          0  0.00%  0.00%  0.00%   0 HRPC hfbm reques
  85        8049    307329         26  0.00%  0.00%  0.00%   0 DHCPD Database  
  86           0         1          0  0.00%  0.00%  0.00%   0 HRPC hlfm reques
  87    24279038 505746610         48  0.00%  0.03%  0.04%   0 HLFM address lea
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
  88    11315397  17890293        632  0.00%  0.00%  0.00%   0 HLFM aging proce
  89    11512297 505797454         22  0.15%  0.01%  0.00%   0 HLFM address ret
  90          25         8       3125  0.00%  0.00%  0.00%   0 HRPC emac reques
  91           0         1          0  0.00%  0.00%  0.00%   0 HRPC isis reques
  92           0         1          0  0.00%  0.00%  0.00%   0 HRPC hulc misc r
  93      282669   6146400         45  0.00%  0.00%  0.00%   0 HVLAN main bkgrd
  94           0         2          0  0.00%  0.00%  0.00%   0 HVLAN Mapped Vla
  95           0         2          0  0.00%  0.00%  0.00%   0 Vlan shutdown Pr
  96           0         3          0  0.00%  0.00%  0.00%   0 HRPC vlan reques
  97           0         1          0  0.00%  0.00%  0.00%   0 HULC VLAN REF Ba
  98       11584    307325         37  0.00%  0.00%  0.00%   0 hulc_xps_process
  99           0         1          0  0.00%  0.00%  0.00%   0 HRPC ilp request
100           0         1          0  0.00%  0.00%  0.00%   0 HULC PM Vector P
101           0         1          0  0.00%  0.00%  0.00%   0 HPM Msg Retry Pr
102      150804   1229281        122  0.00%  0.00%  0.00%   0 MDFS LC Download
103    73943266 244960877        301  0.00%  0.20%  0.22%   0 hpm main process
104       18840    241312         78  0.00%  0.00%  0.00%   0 HPM Stack Sync P
105           0         1          0  0.00%  0.00%  0.00%   0 HRPC pm request 
106   417539959  17886652      23343  2.07%  1.87%  1.86%   0 hpm counter proc
107           0         1          0  0.00%  0.00%  0.00%   0 HRPC pm-counters
108           0         1          0  0.00%  0.00%  0.00%   0 hpm vp events ca
109           0         1          0  0.00%  0.00%  0.00%   0 HRPC hcmp reques
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
110         235      8809         26  0.00%  0.00%  0.00%   0 HCEF ADJ Refresh
111           0         1          0  0.00%  0.00%  0.00%   0 HRPC hl3mm reque
112           0         1          0  0.00%  0.00%  0.00%   0 hl3md_rpfq_thrl_
113      625828  12854221         48  0.00%  0.00%  0.00%   0 hl3mm           
114      263380   9200799         28  0.00%  0.00%  0.00%   0 hl3mm_rp        
115           0         1          0  0.00%  0.00%  0.00%   0 HACL Queue Proce
116           0         1          0  0.00%  0.00%  0.00%   0 HRPC acl request
117          34       192        177  0.00%  0.00%  0.00%   0 HACL Acl Manager
118           0         1          0  0.00%  0.00%  0.00%   0 HRPC aim request
119           0         1          0  0.00%  0.00%  0.00%   0 HRPC backup inte
120        2083     61674         33  0.00%  0.00%  0.00%   0 OBFL TEMP obfl0 
121           0         1          0  0.00%  0.00%  0.00%   0 HRPC cdp request
122           0         1          0  0.00%  0.00%  0.00%   0 HULC CISP Proces
123           0         1          0  0.00%  0.00%  0.00%   0 HRPC dot1x reque
124           0         3          0  0.00%  0.00%  0.00%   0 HULC DOT1X Proce
125           0         1          0  0.00%  0.00%  0.00%   0 HRPC lldp reques
126           0         2          0  0.00%  0.00%  0.00%   0 MACsec Process  
127           0         1          0  0.00%  0.00%  0.00%   0 HRPC macsec requ
128           0         1          0  0.00%  0.00%  0.00%   0 HRPC system mtu 
129           0         1          0  0.00%  0.00%  0.00%   0 HRPC rep request
130           0         4          0  0.00%  0.00%  0.00%   0 REP Helper Proc 
131           0         1          0  0.00%  0.00%  0.00%   0 HRPC sdm request
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
132           0         1          0  0.00%  0.00%  0.00%   0 SMI MSG Retry Pr
133           0         1          0  0.00%  0.00%  0.00%   0 HRPC Smart Insta
134    14227812  89344672        159  0.00%  0.01%  0.00%   0 Hulc Storm Contr
135           9         2       4500  0.00%  0.00%  0.00%   0 HSTP Sync Proces
136           0         1          0  0.00%  0.00%  0.00%   0 HRPC stp_cli req
137           0         1          0  0.00%  0.00%  0.00%   0 HRPC stp_state_s
138           0         2          0  0.00%  0.00%  0.00%   0 S/W Bridge Proce
139           0         1          0  0.00%  0.00%  0.00%   0 HRPC hudld reque
140           0         1          0  0.00%  0.00%  0.00%   0 HRPC vqpc reques
141           0         1          0  0.00%  0.00%  0.00%   0 HRPC iec_load_ba
142     1037460  17890272         57  0.00%  0.00%  0.00%   0 IEC Load balance
143           0         1          0  0.00%  0.00%  0.00%   0 HRPC l2pt qnq rp
144           0         1          0  0.00%  0.00%  0.00%   0 HRPC hled reques
145  2753929648 367305067       7497 12.00% 13.35% 14.20%   0 Hulc LED Process
146     4212111  13475009        312  0.00%  0.00%  0.00%   0 HL3U bkgrd proce
147           0         1          0  0.00%  0.00%  0.00%   0 HRPC hl3u reques
148      135555   4220223         32  0.00%  0.00%  0.00%   0 HL3U PBR bkgrd p
149        8411    153899         54  0.00%  0.00%  0.00%   0 HL3U PBR n-h res
150      263450    183118       1438  0.00%  0.00%  0.00%   0 SpanTree Helper 
151           0         1          0  0.00%  0.00%  0.00%   0 HRPC dtp request
152           0         1          0  0.00%  0.00%  0.00%   0 HRPC show_forwar
153           0         1          0  0.00%  0.00%  0.00%   0 HRPC snmp reques
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
154           0         1          0  0.00%  0.00%  0.00%   0 HULC SNMP Proces
155    91935869   3676372      25007  0.31%  0.41%  0.41%   0 HQM Stack Proces
156     8697404   7352724       1182  0.00%  0.04%  0.04%   0 HRPC qos request
157           0         1          0  0.00%  0.00%  0.00%   0 HRPC span reques
158          17        25        680  0.00%  0.00%  0.00%   0 HRPC system post
159           0         1          0  0.00%  0.00%  0.00%   0 Hulc Reload Mana
160           0         1          0  0.00%  0.00%  0.00%   0 HRPC hrcli-event
161           0         1          0  0.00%  0.00%  0.00%   0 LICENSE AGENT   
162           0         2          0  0.00%  0.00%  0.00%   0 image mgr       
163          17         4       4250  0.00%  0.00%  0.00%   0 HL2MCM          
164           9         4       2250  0.00%  0.00%  0.00%   0 HL2MCM          
165           0         2          0  0.00%  0.00%  0.00%   0 AAA Server      
166           0         1          0  0.00%  0.00%  0.00%   0 AAA ACCT Proc   
167           0         1          0  0.00%  0.00%  0.00%   0 ACCT Periodic Pr
168           0         1          0  0.00%  0.00%  0.00%   0 AAA System Acct 
169           0         1          0  0.00%  0.00%  0.00%   0 AUTH POLICY Fram
170        8744    134924         64  0.00%  0.00%  0.00%   0 Auth Manager    
171           0         1          0  0.00%  0.00%  0.00%   0 Auth-proxy AAA B
172        1787     61675         28  0.00%  0.00%  0.00%   0 IP Admin SM Proc
173    13832347   4076481       3393  0.00%  0.03%  0.04%   0 CDP Protocol    
174           0         1          0  0.00%  0.00%  0.00%   0 CEF RP IPC Backg
175           0         2          0  0.00%  0.00%  0.00%   0 ENABLE AAA      
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
176           0         1          0  0.00%  0.00%  0.00%   0 CMD HANDLER     
177           0         2          0  0.00%  0.00%  0.00%   0 AAA Dictionary R
178          58       294        197  0.00%  0.00%  0.00%   0 SXP CORE        
179        6246    154191         40  0.00%  0.00%  0.00%   0 DHCP Snooping   
180           0         2          0  0.00%  0.00%  0.00%   0 Dot1x Mgr Proces
181           0         1          0  0.00%  0.00%  0.00%   0 EAP Framework   
182           0         1          0  0.00%  0.00%  0.00%   0 EAP Test        
183           0         2          0  0.00%  0.00%  0.00%   0 EAPoUDP Process 
184           0         3          0  0.00%  0.00%  0.00%   0 CEF switching ba
185    82130694 554173477        148  0.31%  0.37%  0.40%   0 IP Input        
186           0         1          0  0.00%  0.00%  0.00%   0 ICMP event handl
187      673540  35543908         18  0.00%  0.00%  0.00%   0 IP ARP Track    
188       64532  18342020          3  0.00%  0.00%  0.00%   0 fnvRootHubPortSt
189           0         1          0  0.00%  0.00%  0.00%   0 tHUB            
190     4500565 180061496         24  0.00%  0.00%  0.00%   0 MDFS MFIB Proces
191     2428833   6961651        348  0.00%  0.00%  0.00%   0 ADJ resolve proc
192           0         2          0  0.00%  0.00%  0.00%   0 ADJ NSF process 
193           0         1          0  0.00%  0.00%  0.00%   0 IPv6 ping proces
194           0         2          0  0.00%  0.00%  0.00%   0 KRB5 AAA        
195           0         1          0  0.00%  0.00%  0.00%   0 MAB Framework   
196           8         2       4000  0.00%  0.00%  0.00%   0 MKA             
197        4330     10272        421  0.00%  0.00%  0.00%   0 SSH Event handle
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
198           9         2       4500  0.00%  0.00%  0.00%   0 REP Topology cha
199           0         1          0  0.00%  0.00%  0.00%   0 SMI Director DB 
200           0         1          0  0.00%  0.00%  0.00%   0 SMI CDP Update H
201           0         1          0  0.00%  0.00%  0.00%   0 SMI Backup Proce
202           0         2          0  0.00%  0.00%  0.00%   0 SMI IBC server p
203           0         1          0  0.00%  0.00%  0.00%   0 SMI IBC client p
204           0         2          0  0.00%  0.00%  0.00%   0 SMI IBC Download
205   319882389 195739678       1634  1.59%  1.36%  1.52%   0 Spanning Tree   
206        4542    308351         14  0.00%  0.00%  0.00%   0 Spanning Tree St
207           0         2          0  0.00%  0.00%  0.00%   0 CDP Forward Proc
208       26587    134960        196  0.00%  0.00%  0.00%   0 802.1x switch   
209       11677    307324         37  0.00%  0.00%  0.00%   0 802.1x MDA Aging
210           0         1          0  0.00%  0.00%  0.00%   0 802.1x Webauth F
211     5802474   4983926       1164  0.00%  0.01%  0.00%   0 DTP Protocol    
212           0         1          0  0.00%  0.00%  0.00%   0 HRPC dai request
213           0         1          0  0.00%  0.00%  0.00%   0 HULC DAI Process
214           0         1          0  0.00%  0.00%  0.00%   0 HRPC power down 
215           0         1          0  0.00%  0.00%  0.00%   0 HRPC ip device t
216           0         1          0  0.00%  0.00%  0.00%   0 HRPC ip source g
217           0         1          0  0.00%  0.00%  0.00%   0 HULC IP Source g
218    51630277  17890283       2885  0.00%  0.17%  0.15%   0 PI MATM Aging Pr
219      603935  18502814         32  0.00%  0.00%  0.00%   0 UDLD            
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
220       11424    616761         18  0.00%  0.00%  0.00%   0 Port-Security   
221           8         2       4000  0.00%  0.00%  0.00%   0 Switch Backup In
222           0         2          0  0.00%  0.00%  0.00%   0 IP Host Track Pr
223           0         1          0  0.00%  0.00%  0.00%   0 Link State Group
224        7884    307324         25  0.00%  0.00%  0.00%   0 MMN bkgrd proces
225       38299   1843922         20  0.00%  0.00%  0.00%   0 Ethchnl         
226       27914    144664        192  0.00%  0.00%  0.00%   0 VMATM Callback  
227       57241    368535        155  0.00%  0.00%  0.00%   0 CEF background p
228           0         1          0  0.00%  0.00%  0.00%   0 IP IRDP         
229           0         1          0  0.00%  0.00%  0.00%   0 CEF RF HULC Conv
230           0         3          0  0.00%  0.00%  0.00%   0 XDR mcast       
231       49501   1843921         26  0.00%  0.00%  0.00%   0 IP ACL XDR LC Ba
232           0         1          0  0.00%  0.00%  0.00%   0 IPC LC Message H
233           0         1          0  0.00%  0.00%  0.00%   0 XDR RP Ping Back
234        3577    154175         23  0.00%  0.00%  0.00%   0 XDR RP backgroun
235           0         1          0  0.00%  0.00%  0.00%   0 XDR RP Test Back
236           8         3       2666  0.00%  0.00%  0.00%   0 MDFS LC Process 
237           0         1          0  0.00%  0.00%  0.00%   0 Critical Auth   
238           0         2          0  0.00%  0.00%  0.00%   0 LINE AAA        
239       50023    305461        163  0.00%  0.00%  0.00%   0 IP RIB Update   
240        3127     56296         55  0.00%  0.00%  0.00%   0 TCP Timer       
241         281       337        833  0.00%  0.00%  0.00%   0 TCP Protocols   
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
242      347446  22876951         15  0.00%  0.00%  0.00%   0 Socket Timers   
243       57258    116419        491  0.00%  0.00%  0.00%   0 HTTP CORE       
244        3914    231267         16  0.00%  0.00%  0.00%   0 Cluster L2      
245       58700   1843921         31  0.00%  0.00%  0.00%   0 Cluster RARP    
246      544236   4142056        131  0.00%  0.00%  0.00%   0 Cluster Base    
247    14665045  46787265        313  0.00%  0.05%  0.05%   0 DHCPD Receive   
248           0         2          0  0.00%  0.00%  0.00%   0 Dot1x Supplicant
249           0         2          0  0.00%  0.00%  0.00%   0 Dot1x Supplicant
250           0         2          0  0.00%  0.00%  0.00%   0 Dot1x Supplicant
251           0         1          0  0.00%  0.00%  0.00%   0 RARP Input      
252        1977    102794         19  0.00%  0.00%  0.00%   0 HCMP sync proces
253           0         2          0  0.00%  0.00%  0.00%   0 REP LSL Proc    
254           0         2          0  0.00%  0.00%  0.00%   0 REP BPA/EPA Proc
255           0         1          0  0.00%  0.00%  0.00%   0 HRPC hwccp reque
256           0         1          0  0.00%  0.00%  0.00%   0 HULC_WCCP_BACKGR
257           0         1          0  0.00%  0.00%  0.00%   0 HRPC dhcp snoopi
258           0         4          0  0.00%  0.00%  0.00%   0 HULC DHCP Snoopi
259      125364    921966        135  0.00%  0.00%  0.00%   0 HULC stack power
260           0         1          0  0.00%  0.00%  0.00%   0 HRPC stack power
261      161151    127480       1264  0.00%  0.00%  0.00%   0 IGMPSN L2MCM    
262           0         1          0  0.00%  0.00%  0.00%   0 IGMPSN MRD      
263          60       100        600  0.00%  0.00%  0.00%   0 IGMPSN          
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
264           0         1          0  0.00%  0.00%  0.00%   0 IGMPQR          
265           0         2          0  0.00%  0.00%  0.00%   0 L2TRACE SERVER  
266      165711    127471       1299  0.00%  0.00%  0.00%   0 MLDSN L2MCM     
267           0         1          0  0.00%  0.00%  0.00%   0 MRD             
268           0         1          0  0.00%  0.00%  0.00%   0 MLD_SNOOP       
269           0         1          0  0.00%  0.00%  0.00%   0 HRPC hl2mcm igmp
270     5099948 178181833         28  0.00%  0.00%  0.00%   0 MDFS RP process 
271           0         1          0  0.00%  0.00%  0.00%   0 HRPC hl2mcm mlds
272           0         2          0  0.00%  0.00%  0.00%   0 LOCAL AAA       
273           0         1          0  0.00%  0.00%  0.00%   0 EPM MAIN PROCESS
274      221676      5964      37169  0.00%  0.00%  0.00%   0 OBFL UPTIME obfl
275           0         2          0  0.00%  0.00%  0.00%   0 TPLUS           
276          67         2      33500  0.00%  0.00%  0.00%   0 OBFL MSG obfl0  
277          16        12       1333  0.00%  0.00%  0.00%   0 crypto engine pr
278        3322        23     144434  0.00%  0.00%  0.00%   0 Crypto CA       
279           0         1          0  0.00%  0.00%  0.00%   0 Crypto PKI-CRL  
280           0         1          0  0.00%  0.00%  0.00%   0 Crypto SSL      
281           0         1          0  0.00%  0.00%  0.00%   0 encrypt proc    
282           0         1          0  0.00%  0.00%  0.00%   0 HRPC x_setup req
283           0         2          0  0.00%  0.00%  0.00%   0 REP Switch Helpe
284           0         1          0  0.00%  0.00%  0.00%   0 Licensing MIB pr
285           0        83          0  0.00%  0.00%  0.00%   0 VTP Trap Process
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
286           0         1          0  0.00%  0.00%  0.00%   0 DATA Transfer Pr
287           0         1          0  0.00%  0.00%  0.00%   0 DATA Collector  
288           0         2          0  0.00%  0.00%  0.00%   0 AAA SEND STOP EV
289           0         2          0  0.00%  0.00%  0.00%   0 DHCP Security He
290           8         2       4000  0.00%  0.00%  0.00%   0 EEM ED Routing  
291        3277    136277         24  0.00%  0.00%  0.00%   0 EEM ED Syslog   
292           0         1          0  0.00%  0.00%  0.00%   0 Syslog Traps    
293          33         1      33000  0.00%  0.00%  0.00%   0 OBFL ENV obfl0  
294           0         2          0  0.00%  0.00%  0.00%   0 VTPMIB EDIT BUFF
295           0         1          0  0.00%  0.00%  0.00%   0 HCD Process     
296           0         1          0  0.00%  0.00%  0.00%   0 HRPC cable diagn
297           9         2       4500  0.00%  0.00%  0.00%   0 DiagCard1/-1    
298     2986675  53714878         55  0.00%  0.00%  0.00%   0 PM Callback     
299       73234    362004        202  0.00%  0.00%  0.00%   0 VLAN Manager    
300    11535723    307319      37536  0.00%  0.03%  0.00%   0 OBFL VOLT obfl0 
301       44123   1478803         29  0.00%  0.00%  0.00%   0 dhcp snooping sw
302       57625   1229261         46  0.00%  0.00%  0.00%   0 OBFL I/O Buffer 
303          76       361        210  0.00%  0.00%  0.00%   0 EEM Server      
304           0         2          0  0.00%  0.00%  0.00%   0 EEM Policy Direc
305      213143    116519       1829  0.00%  0.00%  0.00%   0 Collection proce
306           0         2          0  0.00%  0.00%  0.00%   0 EEM ED CLI      
307           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Counter  
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
308           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Interface
309           0         3          0  0.00%  0.00%  0.00%   0 EEM ED IOSWD    
310           0         3          0  0.00%  0.00%  0.00%   0 EEM ED Ipsla    
311           0         3          0  0.00%  0.00%  0.00%   0 EEM ED None     
312           0         3          0  0.00%  0.00%  0.00%   0 EEM ED OIR      
313    44089411  26698145       1651  0.47%  0.22%  0.17%   0 CEF: IPv4 proces
314           0         3          0  0.00%  0.00%  0.00%   0 EEM ED RPC      
315           0         3          0  0.00%  0.00%  0.00%   0 EEM ED SNMP     
316           9         3       3000  0.00%  0.00%  0.00%   0 EEM ED SNMP Obje
317           0         2          0  0.00%  0.00%  0.00%   0 EEM ED SNMP Noti
318       37643    571464         65  0.00%  0.00%  0.00%   0 EEM ED Timer    
319        7789    134543         57  0.00%  0.00%  0.00%   0 Syslog          
320           8         3       2666  0.00%  0.00%  0.00%   0 RBM CORE        
321           0         2          0  0.00%  0.00%  0.00%   0 STP FAST TRANSIT
322           0         2          0  0.00%  0.00%  0.00%   0 CSRT RAPID TRANS
323           0         6          0  0.00%  0.00%  0.00%   0 ADJ background  
324     7350497    375978      19550  0.00%  0.01%  0.00%   0 IP Background   
325      674922  18495424         36  0.00%  0.00%  0.00%   0 NTP             
326    24221393 248404042         97  0.00%  0.04%  0.03%   0 HSRP IPv4       
327    11643786    641515      18150  0.00%  0.00%  0.12%   0 crypto sw pk pro
328    394274421033387176         38  0.00%  0.04%  0.04%   0 HSRP Common     
329           0         2          0  0.00%  0.00%  0.00%   0 SNMP Timers     
--More--                            PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
330           0        59          0  0.00%  0.00%  0.00%   0 IP SNMP         
331           8        58        137  0.00%  0.00%  0.00%   0 PDU DISPATCHER  
332          17        58        293  0.00%  0.00%  0.00%   0 SNMP ENGINE     
333           0         2          0  0.00%  0.00%  0.00%   0 IP SNMPV6       
334           0         1          0  0.00%  0.00%  0.00%   0 SNMP ConfCopyPro
335         572       260       2200  0.00%  0.00%  0.00%   0 SNMP Traps      
336          17        89        191  0.00%  0.00%  0.00%   0 hulc cfg mgr mas
337      495383      2310     214451  0.00%  0.00%  0.00%   0 hulc running con
339         233        61       3819  1.75%  0.16%  0.03%   1 Virtual Exec   
ICMOHCore1#          
ICMOHCore1#
ICMOHCore1#
ICMOHCore1#
ICMOHCore1#show processes cpu his
ICMOHCore1#show processes cpu history
                                                             
    5555555555555555444444444444444444455555777777777777777666
    1111111111199999777777777744444888833333111111111177777000
100                                                          
90                                                          
80                                                   *****  
70                                         ***************  
60            *****                        ******************
50 **************************     ***************************
40 **********************************************************
30 **********************************************************
20 **********************************************************
10 **********************************************************
   0....5....1....1....2....2....3....3....4....4....5....5....
             0    5    0    5    0    5    0    5    0    5   
               CPU% per second (last 60 seconds)
                                                             
    7778877787787887777787787777887877787877777787778777777778
    7697766709929007926709438868328047906377668708751687978464
100                                                          
90    **                                                    
80 **************#** **** ********* ********************** **
70 *#########################################################
--More--                            60 ##########################################################
50 ##########################################################
40 ##########################################################
30 ##########################################################
20 ##########################################################
10 ##########################################################
   0....5....1....1....2....2....3....3....4....4....5....5....
             0    5    0    5    0    5    0    5    0    5   
               CPU% per minute (last 60 minutes)
              * = maximum CPU%   # = average CPU%
     1                            1                                      
    8088888889785755755877989888880877654445545779879888888886554655557998
    4093358729758539469189999705730834156486167888494381692106588309083927
100  *       *            * *     *              *                     * 
90  **  *** * *          **** ** **             *  * * **             ***
80 ************ *     *************           **************          ***
70 ##*#######** *  *  ***##########**         **##****#####**        **##
60 ##########**** *****#############***   *  **#############*** * * **###
50 ###########*********##############*** *****##############*********####
40 ###############*###################********###############*******#####
30 ####################################*****#############################
20 ######################################################################
10 ######################################################################
--More--                              0....5....1....1....2....2....3....3....4....4....5....5....6....6....7.
             0    5    0    5    0    5    0    5    0    5    0    5    0
                   CPU% per hour (last 72 hours)
                  * = maximum CPU%   # = average CPU%

ICMOHCore1#      

5 REPLIES 5
Hall of Fame Community Legend

WS-C3560X-48T-S CUP utilization is high

And your IOS is?  

WS-C3560X-48T-S CUP utilization is high

Hi Leo

Please find the IOS version : c3560e-universalk9-mz.122-55.SE3.bin

ICMOHCore1#sh ves   r
Cisco IOS Software, C3560E Software (C3560E-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 05-May-11 15:57 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02800000

ROM: Bootstrap program is C3560E boot loader
BOOTLDR: C3560E Boot Loader (C3560X-HBOOT-M) Version 12.2(53r)SE2, RELEASE SOFTWARE (fc1)

ICMOHCore1 uptime is 1 week, 6 days, 19 hours, 57 minutes
System returned to ROM by power-on
System restarted at 16:31:28 IST Fri Feb 22 2013
System image file is "flash:/c3560e-universalk9-mz.122-55.SE3/c3560e-universalk9-mz.122-55.SE3.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

License Level: ipservices
License Type: Permanent
Next reload license Level: ipservices

cisco WS-C3560X-48 (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1637Y3NU
Last reset from power-on
37 Virtual Ethernet interfaces
1 FastEthernet interface
52 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address       : 6C:20:56:B7:47:00
Motherboard assembly number     : 73-12556-06
Motherboard serial number       : FDO16370XUM
Model revision number           : A0
Motherboard revision number     : A0
Model number                    : WS-C3560X-48T-S
Daughterboard assembly number   : 800-32786-02
Daughterboard serial number     : FDO16362CES
System serial number            : FDO1637Y3NU
Top Assembly Part Number        : 800-31330-03
Top Assembly Revision Number    : B0
Version ID                      : V03
CLEI Code Number                : COMJN00ARC
Hardware Board Revision Number  : 0x04


Switch Ports Model              SW Version            SW Image                
------ ----- -----              ----------            ----------              
*    1 54    WS-C3560X-48       12.2(55)SE3           C3560E-UNIVERSALK9-M    

Hall of Fame Community Legend

WS-C3560X-48T-S CUP utilization is high

Try IOS version 12.2(55)SE8.

Highlighted
Beginner

WS-C3560X-48T-S CUP utilization is high

  • Conversation started today
  • Rohit Saurav

    8:38pm

    Rohit Saurav

    Hi Leo,

    My Egress router 2951 is experiencing 100%  high cpu utilization periodically , leading loss of session .can't able to ping the devices and lot more. The RX and TX load is completly utililzed.

    Please give your suggestion soon.

    IOS image is: c2951-universalk9-mz.SPA.151-4.M4.bin. and some outputs:

    GigabitEthernet0/2 is up, line protocol is up    Hardware is PQ3_TSEC, address is acf2.c56d.90e2 (bia acf2.c56d.90e2)   Description: ## GL LAN ##   Internet address is 121.241.126.81/28 MTU 1500 bytes, BW 10000 Kbit/sec, DLY 100 usec,

    reliability 243/255, txload 255/255, rxload 255/255

    Encapsulation ARPA, loopback not set   Keepalive set (10 sec)   Full Duplex, 100Mbps, media type is RJ45   output flow-control is unsupported, input flow-control is unsupported   ARP type: ARPA, ARP Timeout 02:00:00   Last input 00:00:00, output 00:00:00, output hang never   Last clearing of "show interface" counters never   Input queue: 3/75/106/0 (size/max/drops/flushes); Total output drops: 9671865   Queueing strategy: fifo   Output queue: 0/40 (size/max)   30 second input rate 17622000 bits/sec, 14770 packets/sec   30 second output rate 50965000 bits/sec, 7172 packets/sec      37029519051 packets input, 12104220500074 bytes, 0 no buffer      Received 3597691 broadcasts (0 IP multicasts)      0 runts, 0 giants, 12 throttles      241694636 input errors, 0 CRC, 0 frame, 241694636 overrun, 0 ignored      0 watchdog, 587291 multicast, 0 pause input      32625713765 packets output, 26488083991281 bytes, 0 underruns      0 output errors, 0 collisions, 1 interface resets      322562 unknown protocol drops      0 babbles, 0 late collision, 0 deferred      1 lost carrier, 0 no carrier, 0 pause output      0 output buffer failures, 0 output buffers swapped out GigabitEthernet0/2.1 is up, line protocol is up    Hardware is PQ3_TSEC, address is acf2.c56d.90e2 (bia acf2.c56d.90e2)   Description: ## GL LAN ##   MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec,       reliability 243/255, txload 255/255, rxload 255/255   Encapsulation ARPA   ARP type: ARPA, ARP Timeout 02:00:00   Keepalive set (10 sec)

http://121.241.126.81/28

Hall of Fame Community Legend

WS-C3560X-48T-S CUP utilization is high

I have already responded to one of your two duplicate posts. 

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