WS-C3650-24TS-L Denali 16.3.6 Used Memory value 95% exceeds warning level 90% CSCvd45973

[tanner.zaitt]

Hello all,

Sometimes I lost connection to switch for 4 minutes.
The ports are okay and the uptime is okay.
In the logs I see only:
1711656: *Dec 4 21:45:09: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand: 1/RP/0: Used Memory value 95% exceeds warning level 90%

I found this:
https://quickview.cloudapps.cisco.com/quickview/bug/CSCvd45973

Could you confirm that is it possible for this bug to put the switch in behavior like a lost connection for 4  minutes?

Thank you in advance.

Best regards.

[Reza Sharifi]

Hi,

The bug appears to match with the same error message you are getting. Upgrade to a recommended version (16.9.x)

HTH

[tanner.zaitt]

Hi Reza, Maybe Cisco should update the list of affected versions of IOS In the CSCvd45973

[Leo Laohoo]

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@tanner.zaitt wrote:

Could you confirm that is it possible for this bug to put the switch in behavior like a lost connection for 4  minutes?

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At "Dec 4 21:45:09" in the evening?  Not without more information.  

Post the complete output to the following commands: 

sh platform con status brief

[tanner.zaitt]

Hello @Leo Laohoo nice to see you, I couldn't perform this check maybe before start to check I should follow the verification procedure in the CSCvd45973
Could you confirm?
And it is possible during this check the device change his status in an unresponsive state?
Thank you in advance.