WS-C3850-24U Power Supply A container off (other)

[vivia11]

Hello all,

I have a WS-C2850-24U being monitored by our system.

We are receiving alerts that our "Switch 1 - Power Supply A Container" is currently "off ( other)". 

We also see values for "Switch 1 - Power Supply A Normal" and "Switch 1 - Power Supply B Normal" to be "normal".

The OID that is being used to monitor the Power Supply A Container is: cefcFRUPowerOperStatus

While the OID that is being used to monitor the Power Supply A/B Normal is: ciscoEnvMonSupplyState

These values are being retrieved by our monitoring system from the switch via SNMP.

show environment power all
SW  PID                 Serial#     Status           Sys Pwr  PoE Pwr  Watts
--  ------------------  ----------  ---------------  -------  -------  -----
1A  PWR-C1-1100WAC      LIT204424AK  OK              Good     Good     1100
1B  PWR-C1-1100WAC      LIT20443KGX  OK              Good     Good     1100

 We cannot find anything wrong with the power supplies on this switch ( nothing in logs), so we are at a loss.

What does Power Supply A - Container refer to? Is it different from Power Supply A Normal?

And does this indicate something is wrong with our power supplies - or perhaps we are misinterpreting it.

Any suggestions would be great. 

Thank you,

Vivia

[pmusolino]

Same problem here, but 3850 and 48 ports.

[Reza Sharifi]

That is a bug in the version of the software you are running. If you upgrade, the issue most likely will go away.

HTH

[marce1000]

 - Sometimes this is related to software bugs , use latest advisory release for your model , check if that can help.

 M.