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WS-C6509-V-E VSS Pair: Random ports going into err-disabled due to udld error

Paolo Flores
Level 1
Level 1

We recently (a few months ago) put two 6509s into VSS mode and had many teething problems. One of the problems we had was random ports on switch 2 of the pair came up in err-disabled mode after a reboot. We somehow fixed them by combinations of shut/no shut, reseating or changing SFPs, etc.

Two days ago we saw half of the ports on one card were in err-disabled mode due to udld errors. We cannot find a way to bring them back up (tried udld resets, etc) and think it's really strange that it's a block of ports on the same card. Also it's strange since last time we had this problem it was on different cards (switch 2 as well though).

See below Te2/3/5-12 are in err-disabled mode. All other ports are fine. We highly doubt a physical problem with fibre and SFPs. Initially suspected the line card, but happened on different cards last time.

Is there some bug anyone is aware of? Software or physical issue?

 

Thanks in advance,
Paolo.

 

Hardware: WS-C6509-V-E

Version 15.1(2)SY3

XD#sh mod
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  1   20  DCEF2T 4 port 40GE / 16 port 10GE      WS-X6904-40G       SAL1737CMC3
  2   20  DCEF2T 4 port 40GE / 16 port 10GE      WS-X6904-40G       SAL1737CMCH
  3   20  DCEF2T 4 port 40GE / 16 port 10GE      WS-X6904-40G       SAL1737CMCQ
  4   20  DCEF2T 4 port 40GE / 16 port 10GE      WS-X6904-40G       SAL1739D8NA
  5    5  Supervisor Engine 2T 10GE w/ CTS (Acti VS-SUP2T-10G       SAL1737CU10
  6    5  Supervisor Engine 2T 10GE w/ CTS (CSSO VS-SUP2T-10G       SAL1737CU0L
  7   20  DCEF2T 4 port 40GE / 16 port 10GE      WS-X6904-40G       SAL1739D8PF
  8   20  DCEF2T 4 port 40GE / 16 port 10GE      WS-X6904-40G       SAL1739D8R2
  9   48  CEF720 48 port 1000mb SFP              WS-X6848-SFP       SAL1746GBR7

 

XD#sh int status | i Te2/3
Te2/3/5       Mmbr HS-10G-XA-1   err-disabled 999          full    10G 10Gbase-LR
Te2/3/6       Mmbr HS-400B2-XA-1 err-disabled 999          full    10G 10Gbase-LR
Te2/3/7       Mmbr HS-AD1-XA-1   err-disabled 999          full    10G 10Gbase-LR
Te2/3/8       Mmbr HS-AD211-XA-1 err-disabled 999          full    10G 10Gbase-LR
Te2/3/9       Mmbr HS-AR101B-XA- err-disabled 999          full    10G 10Gbase-SR
Te2/3/10      Mmbr HS-AS1-XA-1   err-disabled 999          full    10G 10Gbase-LR
Te2/3/11      Mmbr HS-AS4-XA-1   err-disabled 999          full    10G 10Gbase-LR
Te2/3/12      Mmbr HS-AV-XA-1    err-disabled 999          full    10G 10Gbase-LR
Te2/3/13      Mmbr HS-BA107-XA-1 connected    trunk        full    10G 10Gbase-LR
Te2/3/14      Mmbr HS-BA4-XA-1   connected    trunk        full    10G 10Gbase-LR
Te2/3/15      Mmbr HS-BA4-XA-2   connected    trunk        full    10G 10Gbase-LR
Te2/3/16      Mmbr HS-BA7-XA-1   connected    trunk        full    10G 10Gbase-LR
Te2/3/17      Mmbr HS-BA9-XA-1   connected    trunk        full    10G 10Gbase-LR
Te2/3/18      Mmbr HS-BA12-XA-1  connected    trunk        full    10G 10Gbase-LR
Te2/3/19      Mmbr HS-BAHUB-XA-1 disabled     999          full    10G No Connector
Te2/3/20      Mmbr HS-BOOKSHOP-X connected    trunk        full    10G 10Gbase-LR

 

 

4 Replies 4

Reza Sharifi
Hall of Fame
Hall of Fame

What do these err-disabled ports connect to?

 

I have had a similar problem but with a Catalyst 6800-XL VSS Pair.

So any updates on what may be causing this, faulty hardware or IOS Bug ?

RMA of the card fixed the issue in my case.

Currently hitting the same issue, ports 5 to 12.

We did a RMA on the CFP with no success. Did you find what caused the problem ?

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