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WS-X6704-10GE w/ DFC3C in 6513 PwrDown

robertjuric
Level 1
Level 1

I just added a X6704 card to our 6513 switch, and it is not working correctly. We are running 12.2(33)SXI5

switch#sh module 2

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  2    4  CEF720 4 port 10-Gigabit Ethernet      WS-X6704-10GE      SAL1543TU2L

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  2  ccef.48cd.9308 to ccef.48cd.930b   3.2   Unknown      Unknown      PwrDown

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  2  Distributed Forwarding Card WS-F6700-DFC3C     SAL1552ZGTZ  1.5    PwrDown

Mod  Online Diag Status

---- -------------------

  2  Not Applicable

From all the other posts I could find I couldn't find anything that would allude to the source of our problem. Any help would be greatly appreciated.

7 Replies 7

Aninda Chatterjee
Cisco Employee
Cisco Employee

Hi Robert,

Could you post the output of:

1. show module

2. show platform hardware pfc mode

3. show power

Thanks.

switch#show module

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1   16  16 port 1000mb GBIC ethernet           WS-X6416-GBIC      SAD0523027U

  2    4  CEF720 4 port 10-Gigabit Ethernet      WS-X6704-10GE      SAL1543TU2L

  3    6  Firewall Module                        WS-SVC-FWM-1       SAD07500062

  4    6  Firewall Module                        WS-SVC-FWM-1       SAD083501DP

  5    8  8 port 1000mb ethernet                 WS-X6408-GBIC      SAD03341109

  6   48  48 port 10/100/1000mb EtherModule      WS-X6148-GE-TX     SAL09264JAC

  7    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL11487XY4

  8    2  Supervisor Engine 720 (Hot)            WS-SUP720-3B       SAL114883YP

  9   16  SFM-capable 16 port 1000mb GBIC        WS-X6516A-GBIC     SAL1115LH72

10   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX    SAL11509ZJA

11   48  48 port 10/100 mb RJ45                 WS-X6348-RJ-45     SAL05084YM3

12   48  48-port 10/100/1000 RJ45 EtherModule   WS-X6148A-GE-TX    SAL11509WP2

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  0002.7ef9.a1d2 to 0002.7ef9.a1e1   1.2   5.4(2)       12.2(33)SXI5 Ok

  2  ccef.48cd.9308 to ccef.48cd.930b   3.2   Unknown      Unknown      PwrDown

  3  0003.fead.626a to 0003.fead.6271   2.0   7.2(1)       4.1(1)       Ok

  4  0001.c9df.7b88 to 0001.c9df.7b8f   3.0   7.2(1)       4.1(1)       Ok

  5  0030.8066.55c0 to 0030.8066.55c7   2.3   4.2(0.24)VAI 12.2(33)SXI5 Ok

  6  0009.125d.3b00 to 0009.125d.3b2f   1.1   7.2(1)       12.2(33)SXI5 Ok

  7  0019.e7d4.1df0 to 0019.e7d4.1df3   5.6   8.5(2)       12.2(33)SXI5 Ok

  8  0016.c848.2404 to 0016.c848.2407   5.6   8.5(2)       12.2(33)SXI5 Ok

  9  001b.5329.d650 to 001b.5329.d65f   4.5   7.2(1)       12.2(33)SXI5 Ok

10  001e.7a84.0190 to 001e.7a84.01bf   1.6   8.4(1)       12.2(33)SXI5 Ok

11  0004.de61.e5f0 to 0004.de61.e61f   2.0   5.4(2)       12.2(33)SXI5 Ok

12  001e.7a83.f830 to 001e.7a83.f85f   1.6   8.4(1)       12.2(33)SXI5 Ok

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  2  Distributed Forwarding Card WS-F6700-DFC3C     SAL1552ZGTZ  1.5    PwrDown

  7  Policy Feature Card 3       WS-F6K-PFC3B       SAL11488B80  2.3    Ok

  7  MSFC3 Daughterboard         WS-SUP720          SAL11488BDV  3.1    Ok

  8  Policy Feature Card 3       WS-F6K-PFC3B       SAL11487WWH  2.3    Ok

  8  MSFC3 Daughterboard         WS-SUP720          SAL11488308  3.1    Ok

Mod  Online Diag Status

---- -------------------

  1  Pass

  2  Not Applicable

  3  Pass

  4  Pass

  5  Pass

  6  Pass

  7  Pass

  8  Pass

  9  Pass

10  Pass

11  Pass

12  Pass

switch#show platform hardware pfc mode

PFC operating mode : PFC3B

switch#show power

system power redundancy mode = redundant

system power total =     2771.16 Watts (65.98 Amps @ 42V)

system power used =      1974.42 Watts (47.01 Amps @ 42V)

system power available =  796.74 Watts (18.97 Amps @ 42V)

                        Power-Capacity PS-Fan Output Oper

PS   Type               Watts   A @42V Status Status State

---- ------------------ ------- ------ ------ ------ -----

1    WS-CAC-3000W       2771.16 65.98  OK     OK     on

2    WS-CAC-3000W       2771.16 65.98  OK     OK     on

                        Pwr-Allocated  Oper

Fan  Type               Watts   A @42V State

---- ------------------ ------- ------ -----

1    WS-C6K-13SLT-FAN2   298.20  7.10  OK

                        Pwr-Requested  Pwr-Allocated  Admin Oper

Slot Card-Type          Watts   A @42V Watts   A @42V State State

---- ------------------ ------- ------ ------- ------ ----- -----

1    WS-X6416-GBIC       118.02  2.81   118.02  2.81  on    on

2    WS-X6704-10GE       333.06  7.93     -     -     on    off (not supported)

3    WS-SVC-FWM-1        171.78  4.09   171.78  4.09  on    on

4    WS-SVC-FWM-1        171.78  4.09   171.78  4.09  on    on

5    WS-X6408-GBIC        84.00  2.00    84.00  2.00  on    on

6    WS-X6148-GE-TX      103.74  2.47   103.74  2.47  on    on

7    WS-SUP720-3B        282.24  6.72   282.24  6.72  on    on

8    WS-SUP720-3B        282.24  6.72   282.24  6.72  on    on

9    WS-X6516A-GBIC      152.04  3.62   152.04  3.62  on    on

10   WS-X6148A-GE-TX     105.00  2.50   105.00  2.50  on    on

11   WS-X6348-RJ-45      100.38  2.39   100.38  2.39  on    on

12   WS-X6148A-GE-TX     105.00  2.50   105.00  2.50  on    on

system auxiliary power mode = off

system auxiliary power redundancy operationally = non-redundant

system primary connector power limit =   5880.00 Watts (140.00 Amps @ 42V)

system auxiliary connector power limit = 0 Watt

system primary power used =              1974.42 Watts (47.01 Amps @ 42V)

system auxiliary power used =            0 Watt

Hi Robert,

I think the 6704-10GE requires dual fabric channels to function. Can you move this to another empty slot (any available slot between 9 and 13) and check if the module comes up?

In a 6513, only slots 9 through 13 have dual channel connections.

glen.grant
VIP Alumni
VIP Alumni

In a 13-slot chassis, WS-X6704-10GE is supported only in slots 9 through 13 and does not power up in other slots.

We had one other slot open on this box; the card is working great now. Thanks for the info guys.

Hi guys

  i have some problem related to ws-x6704-10ge,

1) Does it suuport 64 bit or not

2)May i used 9 port for data transfer

Afeter using ws-x6704-10ge i think it's not a effective...

please give your Advice..;-)

haung0001
Level 1
Level 1

WS-X6704-10GE w/ DFC3C in 6504-E PwrDown

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