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Hall of Fame Community Legend

Re: WS-X6724-SFP in 6509-E is PwrDown

fan-tray 1:
  fan-tray 1 type: WS-C6509-E-FAN
  fan-tray 1 mode: Restricted-power
  fan-tray 1 fan-fail: OK

Can you please post the output of "sh power status all"?

Beginner

Re: WS-X6724-SFP in 6509-E is PwrDown

For the  fan-tray 1 mode: Restricted-power , does mean lack of power?

------------------ show power ------------------


system power redundancy mode = redundant
system power redundancy operationally = non-redundant
system power total =     2771.16 Watts (65.98 Amps @ 42V)
system power used =      1895.04 Watts (45.12 Amps @ 42V)
system power available =  876.12 Watts (20.86 Amps @ 42V)
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    WS-CAC-3000W       2771.16 65.98  OK     OK     on
2    WS-CAC-3000W       2771.16 65.98  -      -      off
                        Pwr-Allocated  Oper
Fan  Type               Watts   A @42V State
---- ------------------ ------- ------ -----
1    WS-C6509-E-FAN      150.36  3.58  OK
                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type          Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1    WS-X6724-SFP        125.16  2.98     -     -     on    off (Diagnostic Failure)
2    WS-X6748-GE-TX      325.50  7.75   325.50  7.75  on    on
3    WS-SVC-FWM-1        171.78  4.09   171.78  4.09  on    on
4    WS-X6704-10GE       295.26  7.03   295.26  7.03  on    on
5    WS-SUP720-3BXL      328.44  7.82   328.44  7.82  on    on
6    (Redundant Sup)       -     -      328.44  7.82  -     -
7    WS-X6704-10GE       295.26  7.03   295.26  7.03  on    on

Hall of Fame Community Legend

Re: WS-X6724-SFP in 6509-E is PwrDown

1    WS-X6724-SFP        125.16  2.98     -     -     on    off (Diagnostic Failure)

I'd side with Reza.  If the same blade works anywhere else but this chassis then you have an issue with the back-plane of the chassis.

Can you try to move anyone of the working modules to slot 1?

When you inserted the SFP blade in the slot, what does the log show?

And try the command "power enable module 1" please.

Beginner

Re: WS-X6724-SFP in 6509-E is PwrDown

Of course, I have used other working module to slot 1, it can work, so I don't think there is a hardware problem.

I will try the command also, thank you.

00:04:52: %DIAG-SP-6-RUN_MINIMUM: Module 1: Running Minimal Diagnostics...
00:05:03: %HA_EM-6-LOG: tmpsys:/eem_policy/Mandatory.go_bootup.tcl: GOLD EEM TCL policy for  boot up diagnostic
00:05:02: %DIAG-SP-3-MAJOR: Module 1: Online Diagnostics detected a Major Error. Please use 'show diagnostic result ' to see test results.
00:05:02: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 1: TestLoopback failed on port(s) 1-24
00:05:03: %OIR-SP-3-LC_FAILURE: Module 1 has Major online diagnostic failure, Card will be powered down. Please check bootflash diaginfo file for detailed diagnostic result.
00:05:03: %C6KPWR-SP-4-DISABLED: power to module in slot 1 set off (Diagnostic Failure)

Hall of Fame Community Legend

Re: WS-X6724-SFP in 6509-E is PwrDown

I understand that if you take the same blade to a different chassis it works but in this chassis it doesn't.  I also understand that you have the same IOS in both chassis.

If this is the case, I haven't seen this before so I'm keen to say that it's either an IOS bug or a hardware failure on the blade.  If the blade has failed then I'd RMA it.

Beginner

Re: WS-X6724-SFP in 6509-E is PwrDown

Yes, you are right, this is the situation.

As I am looking some threads, they said there maybe a IOS problem, I will try to upgrade it.

If anything is not help, I will RMA it. So I want to identify is it chassis or blade problem.

Anyway, thanks for your help!

Cisco Employee

Re: WS-X6724-SFP in 6509-E is PwrDown

This looks like a clear diag failure. Have you checked on the switch that the module powers on to see if the diagnostic
settings are the same? If not, this may explain why the module fails in one switch and not the other.

HTH,

Bobby

Highlighted
Beginner

I found this bug and it might

I found this bug and it might be worth looking into - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCee30191

Beginner

Re: WS-X6724-SFP in 6509-E is PwrDown

hi

Does this problem resloved?

what reason? how can resloved?

thanks

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