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ws2960x-LPD-L - RPS not cycling power to internal PS

BelJorg
Beginner
Beginner

Hi,

My client has some 2960x connected to PWR-RPS2300.

We have an issue were the power is not restored from the RPS to the internar power supply after a power outage.

If the power fails on the internal power supply the RPS will backup the system, but when the power is restored to the internal PS it doesn't cycle back.

Even with power in the internal PS, running the "sh env power" command it says power is unavailable


SW      PID                             Serial#          Status                   Sys Pwr     PoE Pwr   Watts
----   ------------------  ----------  ---------------  ---------  -------   --------
1        Built-in                                                                          Unavail 

To restore power to the internal PS i have to access the switch and issue the command to put the RPS port in standby and then in active again. After that the sh env power will show the system power as "Good".

Is this a system bug? Is there a way to make the internal PS automataclly start providing power after power outage?

 

Thanks in advance for your help

Best Regards

 

1 Accepted Solution

Accepted Solutions

Rich R
VIP Advisor VIP Advisor
VIP Advisor

Long time since I used RPS but as I recall that is by design and mentioned specifically in the docs - I'll look for it ...

This is the key bit - why it doesn't switch back automatically:
https://www.cisco.com/c/en/us/td/docs/switches/power_supplies/rps2300/hardware/installation/guide/2300hig/rpsinst.html

Power Considerations

The switch connected to the RPS 2300 might restart when it changes from RPS power to its internal power. We recommend that you first divert switch traffic to an alternate switch to avoid data loss.

------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's   and   Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     after 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.185.3 and latest 9800 IOS-XE releases
     also fixed in 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that Mobility Express AP TFTP download is not affected so ME 8.5.182.0 still works but see FN-74035 below
Field Notice: FN-70479 Out-Of-The-Box AP Fails to Join WLC or Joins with Single Radio due to Country Mismatch - RMA required
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN-74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
     fixed in 8.10.185.3 and see the field notice for 8.5, Mobility Express and other fixed releases
Check your WLC config with Wireless Config Analyzer using "show tech wireless" output (9800) or "config paging disable" then "show run-config" output (AireOS) and use Wireless Debug Analyzer to analyze your WLC client debugs
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs

View solution in original post

2 Replies 2

Rich R
VIP Advisor VIP Advisor
VIP Advisor

Long time since I used RPS but as I recall that is by design and mentioned specifically in the docs - I'll look for it ...

This is the key bit - why it doesn't switch back automatically:
https://www.cisco.com/c/en/us/td/docs/switches/power_supplies/rps2300/hardware/installation/guide/2300hig/rpsinst.html

Power Considerations

The switch connected to the RPS 2300 might restart when it changes from RPS power to its internal power. We recommend that you first divert switch traffic to an alternate switch to avoid data loss.

------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's   and   Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     after 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.185.3 and latest 9800 IOS-XE releases
     also fixed in 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that Mobility Express AP TFTP download is not affected so ME 8.5.182.0 still works but see FN-74035 below
Field Notice: FN-70479 Out-Of-The-Box AP Fails to Join WLC or Joins with Single Radio due to Country Mismatch - RMA required
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN-74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
     fixed in 8.10.185.3 and see the field notice for 8.5, Mobility Express and other fixed releases
Check your WLC config with Wireless Config Analyzer using "show tech wireless" output (9800) or "config paging disable" then "show run-config" output (AireOS) and use Wireless Debug Analyzer to analyze your WLC client debugs
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs

Thanks for your help.

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