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Technology and Support
Collaboration
Tag: "cuic" in "Collaboration"
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Tag: "cuic" in "Collaboration"
Currently Viewing: "cuic" in "Collaboration" ( View in:
"Technology and Support"
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Community
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258 posts
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178 taggers
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First used:
08-18-2017
Latest Tagged
CUIC: Outbound call report by agent with :30 or less activity
- (
07-13-2022
11:29 AM
)
Contact Center
by
rossporubski
on
07-13-2022
11:29 AM
0
Replies
83
Views
0
Replies
83
Views
Aborted Rejected Call Detail Report.
- (
07-12-2022
04:39 AM
)
Contact Center
by
john.corbett28
on
07-12-2022
04:39 AM
Latest post on
07-12-2022
07:15 AM
by
john.corbett28
3
Replies
89
Views
3
Replies
89
Views
CUIC Live Data Streaming Data Source certificate expired
- (
07-06-2022
11:01 PM
)
Contact Center
by
Xalq Insurance Admin
on
07-06-2022
11:01 PM
0
Replies
98
Views
0
Replies
98
Views
CUIC Report descrepency
- (
06-01-2022
02:57 AM
)
Contact Center
by
safety2008
on
06-01-2022
02:57 AM
Latest post on
06-01-2022
04:55 AM
by
safety2008
2
Replies
304
Views
2
Replies
304
Views
PCCE CUIC 12.5 Agent Login Logout Historical Report 500 Agents Limit
- (
05-15-2022
05:32 AM
)
Contact Center
by
alhassan.anas.a
lkorashy
on
05-15-2022
05:32 AM
Latest post on
05-17-2022
07:40 AM
by
senthilnataraja
n
3
Replies
290
Views
3
Replies
290
Views
CUIC Assigned from Queue, and SL Question
- (
04-28-2022
06:46 AM
)
Contact Center
by
tmessenger
on
04-28-2022
06:46 AM
Latest post on
04-29-2022
01:29 PM
by
bill.king1
5
Replies
277
Views
5
Replies
277
Views
UCCX Error giving users reporting capability
- (
04-14-2022
03:19 PM
)
Contact Center
by
VON CLAWSON
on
04-14-2022
03:26 PM
Latest post on
04-15-2022
11:23 AM
by
VON CLAWSON
2
Replies
251
Views
2
Replies
251
Views
Multi-tiered Skill Group Reporting in CUIC for UCCE
- (
02-16-2022
12:43 PM
)
Contact Center
by
tmessenger
on
02-16-2022
12:43 PM
Latest post on
02-18-2022
07:12 AM
by
bill.king1
4
Replies
363
Views
4
Replies
363
Views
Voice CSQ Summary Report shows bad data
- (
02-16-2022
07:50 AM
)
Contact Center
by
floatingpurr
on
02-16-2022
08:18 AM
Latest post on
02-17-2022
03:11 AM
by
floatingpurr
2
Replies
420
Views
2
Replies
420
Views
CUIC Report discrepancies
- (
02-01-2022
03:45 AM
)
Contact Center
by
safety2008
on
02-01-2022
03:45 AM
Latest post on
02-03-2022
06:08 AM
by
safety2008
5
Replies
949
Views
5
Replies
949
Views
View All
Top Tagged
CUIC: Outbound call report by agent with :30 or less activity
- (
07-13-2022
11:29 AM
)
Contact Center
by
rossporubski
on
07-13-2022
11:29 AM
0
Replies
83
Views
0
Replies
83
Views
Aborted Rejected Call Detail Report.
- (
07-12-2022
04:39 AM
)
Contact Center
by
john.corbett28
on
07-12-2022
04:39 AM
Latest post on
07-12-2022
07:15 AM
by
john.corbett28
3
Replies
89
Views
3
Replies
89
Views
CUIC Live Data Streaming Data Source certificate expired
- (
07-06-2022
11:01 PM
)
Contact Center
by
Xalq Insurance Admin
on
07-06-2022
11:01 PM
0
Replies
98
Views
0
Replies
98
Views
CUIC Report descrepency
- (
06-01-2022
02:57 AM
)
Contact Center
by
safety2008
on
06-01-2022
02:57 AM
Latest post on
06-01-2022
04:55 AM
by
safety2008
2
Replies
304
Views
2
Replies
304
Views
PCCE CUIC 12.5 Agent Login Logout Historical Report 500 Agents Limit
- (
05-15-2022
05:32 AM
)
Contact Center
by
alhassan.anas.a
lkorashy
on
05-15-2022
05:32 AM
Latest post on
05-17-2022
07:40 AM
by
senthilnataraja
n
3
Replies
290
Views
3
Replies
290
Views
CUIC Assigned from Queue, and SL Question
- (
04-28-2022
06:46 AM
)
Contact Center
by
tmessenger
on
04-28-2022
06:46 AM
Latest post on
04-29-2022
01:29 PM
by
bill.king1
5
Replies
277
Views
5
Replies
277
Views
UCCX Error giving users reporting capability
- (
04-14-2022
03:19 PM
)
Contact Center
by
VON CLAWSON
on
04-14-2022
03:26 PM
Latest post on
04-15-2022
11:23 AM
by
VON CLAWSON
2
Replies
251
Views
2
Replies
251
Views
Multi-tiered Skill Group Reporting in CUIC for UCCE
- (
02-16-2022
12:43 PM
)
Contact Center
by
tmessenger
on
02-16-2022
12:43 PM
Latest post on
02-18-2022
07:12 AM
by
bill.king1
4
Replies
363
Views
4
Replies
363
Views
Voice CSQ Summary Report shows bad data
- (
02-16-2022
07:50 AM
)
Contact Center
by
floatingpurr
on
02-16-2022
08:18 AM
Latest post on
02-17-2022
03:11 AM
by
floatingpurr
2
Replies
420
Views
2
Replies
420
Views
CUIC Report discrepancies
- (
02-01-2022
03:45 AM
)
Contact Center
by
safety2008
on
02-01-2022
03:45 AM
Latest post on
02-03-2022
06:08 AM
by
safety2008
5
Replies
949
Views
5
Replies
949
Views
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User
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lohjintiam
17
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9
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8
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6
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