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Cisco Community
Tag: "skillgroup"
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Tag: "skillgroup"
9 posts
|
8 taggers
|
First used:
08-18-2017
Latest Tagged
Need help in UCCE Admin API usage.
- (
02-12-2015
04:30 AM
)
Call Control
by
zebmustafa14
on
02-12-2015
04:30 AM
Latest post on
02-12-2015
05:25 PM
by
yawming
1
Replies
2735
Views
1
Replies
2735
Views
Getting skill group name
- (
09-03-2015
04:37 AM
)
Contact Center
by
AntonVoylenko
on
09-03-2015
04:37 AM
Latest post on
10-10-2016
11:18 AM
by
dekwan
7
Replies
2373
Views
7
Replies
2373
Views
When using CTI Message server with UCCE, are there any events generated before an agent receives a c...
- (
11-20-2015
10:36 AM
)
Contact Center
by
JohnPulley
on
11-20-2015
10:36 AM
Latest post on
12-09-2017
09:07 AM
by
mcsalmon_cisco
2
Replies
1882
Views
2
Replies
1882
Views
Need to obtain SkillGroupName; currently never receive OnSkillInfoEvent.
- (
05-22-2014
11:53 AM
)
Contact Center
by
Casey Campbell
on
05-22-2014
11:53 AM
Latest post on
05-27-2014
07:38 AM
by
dlender
4
Replies
1135
Views
4
Replies
1135
Views
Certain Skill Groups assignments cause Campaign POST/PUT to fail. Even if valid.
- (
04-09-2018
08:56 AM
)
Contact Center
by
sjaffee
on
04-09-2018
08:56 AM
Latest post on
04-23-2018
09:15 PM
by
nsaw@cisco.com
1
Replies
1048
Views
1
Replies
1048
Views
Need help in UCCE Admin API usage.
- (
02-12-2015
10:11 PM
)
Contact Center
by
zebmustafa14
on
03-15-2019
06:06 AM
Latest post on
10-09-2018
07:51 AM
by
danny Tiong
6
Replies
4386
Views
6
Replies
4386
Views
Cti OS Supervisor losing skillgroups
- (
10-25-2011
11:27 AM
)
Contact Center
by
rclemenger
on
03-14-2019
08:46 AM
Latest post on
07-18-2013
04:42 AM
by
senthilnataraja
n
4
Replies
1442
Views
4
Replies
1442
Views
ICM 8.0 Agent Skillgroup Membership disappeared automatically
- (
12-27-2012
05:31 AM
)
Contact Center
by
anand.krishnaku
mar
on
03-14-2019
11:02 AM
Latest post on
01-02-2013
04:53 PM
by
Mark Pareja
2
Replies
1061
Views
2
Replies
1061
Views
Webview Real Time Report - Total Answer and Aband Calls per day
- (
03-27-2011
02:03 PM
)
Contact Center
by
CLAUDIO RIVAS
on
03-14-2019
07:39 AM
Latest post on
04-11-2011
11:15 AM
by
CLAUDIO RIVAS
4
Replies
1743
Views
4
Replies
1743
Views
View All
Top Tagged
Need help in UCCE Admin API usage.
- (
02-12-2015
04:30 AM
)
Call Control
by
zebmustafa14
on
02-12-2015
04:30 AM
Latest post on
02-12-2015
05:25 PM
by
yawming
1
Replies
2735
Views
1
Replies
2735
Views
When using CTI Message server with UCCE, are there any events generated before an agent receives a c...
- (
11-20-2015
10:36 AM
)
Contact Center
by
JohnPulley
on
11-20-2015
10:36 AM
Latest post on
12-09-2017
09:07 AM
by
mcsalmon_cisco
2
Replies
1882
Views
2
Replies
1882
Views
Getting skill group name
- (
09-03-2015
04:37 AM
)
Contact Center
by
AntonVoylenko
on
09-03-2015
04:37 AM
Latest post on
10-10-2016
11:18 AM
by
dekwan
7
Replies
2373
Views
7
Replies
2373
Views
Certain Skill Groups assignments cause Campaign POST/PUT to fail. Even if valid.
- (
04-09-2018
08:56 AM
)
Contact Center
by
sjaffee
on
04-09-2018
08:56 AM
Latest post on
04-23-2018
09:15 PM
by
nsaw@cisco.com
1
Replies
1048
Views
1
Replies
1048
Views
Need to obtain SkillGroupName; currently never receive OnSkillInfoEvent.
- (
05-22-2014
11:53 AM
)
Contact Center
by
Casey Campbell
on
05-22-2014
11:53 AM
Latest post on
05-27-2014
07:38 AM
by
dlender
4
Replies
1135
Views
4
Replies
1135
Views
Need help in UCCE Admin API usage.
- (
02-12-2015
10:11 PM
)
Contact Center
by
zebmustafa14
on
03-15-2019
06:06 AM
Latest post on
10-09-2018
07:51 AM
by
danny Tiong
6
Replies
4386
Views
6
Replies
4386
Views
ICM 8.0 Agent Skillgroup Membership disappeared automatically
- (
12-27-2012
05:31 AM
)
Contact Center
by
anand.krishnaku
mar
on
03-14-2019
11:02 AM
Latest post on
01-02-2013
04:53 PM
by
Mark Pareja
2
Replies
1061
Views
2
Replies
1061
Views
Cti OS Supervisor losing skillgroups
- (
10-25-2011
11:27 AM
)
Contact Center
by
rclemenger
on
03-14-2019
08:46 AM
Latest post on
07-18-2013
04:42 AM
by
senthilnataraja
n
4
Replies
1442
Views
4
Replies
1442
Views
Webview Real Time Report - Total Answer and Aband Calls per day
- (
03-27-2011
02:03 PM
)
Contact Center
by
CLAUDIO RIVAS
on
03-14-2019
07:39 AM
Latest post on
04-11-2011
11:15 AM
by
CLAUDIO RIVAS
4
Replies
1743
Views
4
Replies
1743
Views
View All
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User
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zebmustafa14
2
rclemenger
1
anand.krishnaku
mar
1
CLAUDIO RIVAS
1
AntonVoylenko
1
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