Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community
here
.
Cancel
Post
Community
Buy or Renew
EN US
Chinese
EN US
French
Japanese
Korean
Portuguese
Spanish
Log In
MENU
CLOSE
Buy or Renew
Log In
EN US
Chinese
EN US
French
Japanese
Korean
Portuguese
Spanish
All Community
Knowledge base
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Results:
cancel
Start a conversation
Cisco Community
Tag: "skillgroup"
Options
Delete this tag for Anonymous everywhere
Replace this tag for Anonymous everywhere
Tag: "skillgroup"
9 posts
|
8 taggers
|
First used:
08-18-2017
Latest Tagged
Need help in UCCE Admin API usage.
- (
02-12-2015
04:30 AM
)
Call Control
by
zebmustafa14
on
02-12-2015
04:30 AM
Latest post on
02-12-2015
05:25 PM
by
yawming
1
Replies
2728
Views
1
Replies
2728
Views
Getting skill group name
- (
09-03-2015
04:37 AM
)
Contact Center
by
AntonVoylenko
on
09-03-2015
04:37 AM
Latest post on
10-10-2016
11:18 AM
by
dekwan
7
Replies
2370
Views
7
Replies
2370
Views
When using CTI Message server with UCCE, are there any events generated before an agent receives a c...
- (
11-20-2015
10:36 AM
)
Contact Center
by
JohnPulley
on
11-20-2015
10:36 AM
Latest post on
12-09-2017
09:07 AM
by
mcsalmon_cisco
2
Replies
1881
Views
2
Replies
1881
Views
Need to obtain SkillGroupName; currently never receive OnSkillInfoEvent.
- (
05-22-2014
11:53 AM
)
Contact Center
by
Casey Campbell
on
05-22-2014
11:53 AM
Latest post on
05-27-2014
07:38 AM
by
dlender
4
Replies
1133
Views
4
Replies
1133
Views
Certain Skill Groups assignments cause Campaign POST/PUT to fail. Even if valid.
- (
04-09-2018
08:56 AM
)
Contact Center
by
sjaffee
on
04-09-2018
08:56 AM
Latest post on
04-23-2018
09:15 PM
by
nsaw@cisco.com
1
Replies
1032
Views
1
Replies
1032
Views
Need help in UCCE Admin API usage.
- (
02-12-2015
10:11 PM
)
Contact Center
by
zebmustafa14
on
03-15-2019
06:06 AM
Latest post on
10-09-2018
07:51 AM
by
danny Tiong
6
Replies
4367
Views
6
Replies
4367
Views
Cti OS Supervisor losing skillgroups
- (
10-25-2011
11:27 AM
)
Contact Center
by
rclemenger
on
03-14-2019
08:46 AM
Latest post on
07-18-2013
04:42 AM
by
senthilnataraja
n
4
Replies
1439
Views
4
Replies
1439
Views
ICM 8.0 Agent Skillgroup Membership disappeared automatically
- (
12-27-2012
05:31 AM
)
Contact Center
by
anand.krishnaku
mar
on
03-14-2019
11:02 AM
Latest post on
01-02-2013
04:53 PM
by
Mark Pareja
2
Replies
1060
Views
2
Replies
1060
Views
Webview Real Time Report - Total Answer and Aband Calls per day
- (
03-27-2011
02:03 PM
)
Contact Center
by
CLAUDIO RIVAS
on
03-14-2019
07:39 AM
Latest post on
04-11-2011
11:15 AM
by
CLAUDIO RIVAS
4
Replies
1737
Views
4
Replies
1737
Views
View All
Top Tagged
Need help in UCCE Admin API usage.
- (
02-12-2015
04:30 AM
)
Call Control
by
zebmustafa14
on
02-12-2015
04:30 AM
Latest post on
02-12-2015
05:25 PM
by
yawming
1
Replies
2728
Views
1
Replies
2728
Views
When using CTI Message server with UCCE, are there any events generated before an agent receives a c...
- (
11-20-2015
10:36 AM
)
Contact Center
by
JohnPulley
on
11-20-2015
10:36 AM
Latest post on
12-09-2017
09:07 AM
by
mcsalmon_cisco
2
Replies
1881
Views
2
Replies
1881
Views
Getting skill group name
- (
09-03-2015
04:37 AM
)
Contact Center
by
AntonVoylenko
on
09-03-2015
04:37 AM
Latest post on
10-10-2016
11:18 AM
by
dekwan
7
Replies
2370
Views
7
Replies
2370
Views
Certain Skill Groups assignments cause Campaign POST/PUT to fail. Even if valid.
- (
04-09-2018
08:56 AM
)
Contact Center
by
sjaffee
on
04-09-2018
08:56 AM
Latest post on
04-23-2018
09:15 PM
by
nsaw@cisco.com
1
Replies
1032
Views
1
Replies
1032
Views
Need to obtain SkillGroupName; currently never receive OnSkillInfoEvent.
- (
05-22-2014
11:53 AM
)
Contact Center
by
Casey Campbell
on
05-22-2014
11:53 AM
Latest post on
05-27-2014
07:38 AM
by
dlender
4
Replies
1133
Views
4
Replies
1133
Views
Need help in UCCE Admin API usage.
- (
02-12-2015
10:11 PM
)
Contact Center
by
zebmustafa14
on
03-15-2019
06:06 AM
Latest post on
10-09-2018
07:51 AM
by
danny Tiong
6
Replies
4367
Views
6
Replies
4367
Views
ICM 8.0 Agent Skillgroup Membership disappeared automatically
- (
12-27-2012
05:31 AM
)
Contact Center
by
anand.krishnaku
mar
on
03-14-2019
11:02 AM
Latest post on
01-02-2013
04:53 PM
by
Mark Pareja
2
Replies
1060
Views
2
Replies
1060
Views
Cti OS Supervisor losing skillgroups
- (
10-25-2011
11:27 AM
)
Contact Center
by
rclemenger
on
03-14-2019
08:46 AM
Latest post on
07-18-2013
04:42 AM
by
senthilnataraja
n
4
Replies
1439
Views
4
Replies
1439
Views
Webview Real Time Report - Total Answer and Aband Calls per day
- (
03-27-2011
02:03 PM
)
Contact Center
by
CLAUDIO RIVAS
on
03-14-2019
07:39 AM
Latest post on
04-11-2011
11:15 AM
by
CLAUDIO RIVAS
4
Replies
1737
Views
4
Replies
1737
Views
View All
Top Taggers
User
Count
zebmustafa14
2
rclemenger
1
anand.krishnaku
mar
1
CLAUDIO RIVAS
1
AntonVoylenko
1
View All
View Tagging Leaderboards for Community
