Find A Community
Buy or Renew
Find A Community
Close
Cisco Community
English
Chinese
English
French
Japanese
Portuguese
Russian
Spanish
Register
Login
Register
Login
Register
·
Login
·
Help
Options
Delete this tag for Anonymous everywhere
Replace this tag for Anonymous everywhere
All Community
Knowledge base
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Results:
cancel
Technology & Support
For Partners
Customer Connection
Webex
Events
Members & Recognition
Cisco Community
:
Tag: "skillgroup"
Tag: "skillgroup"
Latest Tagged
Getting skill group name
- (
09-03-2015
04:37 AM
)
Contact Center
by
AntonVoylenko
on
09-03-2015
04:37 AM
Latest post on
10-10-2016
11:18 AM
by
dekwan
7
Replies
822
Views
Labels:
Finesse
7
Replies
822
Views
When using CTI Message server with UCCE, are there any events generated before an agent receives a c...
- (
11-20-2015
10:36 AM
)
Contact Center
by
JohnPulley
on
11-20-2015
10:36 AM
Latest post on
12-09-2017
09:07 AM
by
mcsalmon_cisco
2
Replies
1202
Views
Labels:
UCCE CTI Protocol
2
Replies
1202
Views
Need help in UCCE Admin API usage.
- (
02-12-2015
04:30 AM
)
Call Control
by
zebmustafa14
on
02-12-2015
04:30 AM
Latest post on
02-12-2015
05:25 PM
by
yawming
1
Reply
1588
Views
Labels:
UC Express Services Interface
1
Reply
1588
Views
Need to obtain SkillGroupName; currently never receive OnSkillInfoEvent.
- (
05-22-2014
11:53 AM
)
Contact Center
by
Casey Campbell
on
05-22-2014
11:53 AM
Latest post on
05-27-2014
07:38 AM
by
dlender
4
Replies
410
Views
Labels:
CTIOS
4
Replies
410
Views
Certain Skill Groups assignments cause Campaign POST/PUT to fail. Even if valid.
- (
04-09-2018
08:56 AM
)
Contact Center
by
sjaffee
on
04-09-2018
08:56 AM
Latest post on
04-23-2018
09:15 PM
by
nsaw@cisco.com
1
Reply
449
Views
Labels:
Packaged Contact Center Enterprise
1
Reply
449
Views
Webview Real Time Report - Total Answer and Aband Calls per day
- (
03-27-2011
02:03 PM
)
Contact Center
by
CLAUDIO RIVAS
on
03-14-2019
07:39 AM
Latest post on
04-11-2011
11:15 AM
by
CLAUDIO RIVAS
4
Replies
998
Views
Labels:
Other Contact Center
4
Replies
998
Views
Cti OS Supervisor losing skillgroups
- (
10-25-2011
11:27 AM
)
Contact Center
by
rclemenger
on
03-14-2019
08:46 AM
Latest post on
07-18-2013
04:42 AM
by
senthilnataraja
n
4
Replies
684
Views
Labels:
Other Contact Center
4
Replies
684
Views
ICM 8.0 Agent Skillgroup Membership disappeared automatically
- (
12-27-2012
05:31 AM
)
Contact Center
by
anand.krishnaku
mar
on
03-14-2019
11:02 AM
Latest post on
01-02-2013
04:53 PM
by
Mark Pareja
2
Replies
605
Views
Labels:
Other Contact Center
2
Replies
605
Views
Need help in UCCE Admin API usage.
- (
02-12-2015
10:11 PM
)
Contact Center
by
zebmustafa14
on
03-15-2019
06:06 AM
Latest post on
10-09-2018
07:51 AM
by
danny Tiong
6
Replies
2220
Views
Labels:
Other Contact Center
6
Replies
2220
Views
View All
9 posts
|
8 taggers
|
First used:
08-18-2017
Top Tagged
Need help in UCCE Admin API usage.
- (
02-12-2015
04:30 AM
)
Call Control
by
zebmustafa14
on
02-12-2015
04:30 AM
Latest post on
02-12-2015
05:25 PM
by
yawming
1
Reply
1588
Views
Labels:
UC Express Services Interface
1
Reply
1588
Views
When using CTI Message server with UCCE, are there any events generated before an agent receives a c...
- (
11-20-2015
10:36 AM
)
Contact Center
by
JohnPulley
on
11-20-2015
10:36 AM
Latest post on
12-09-2017
09:07 AM
by
mcsalmon_cisco
2
Replies
1202
Views
Labels:
UCCE CTI Protocol
2
Replies
1202
Views
Getting skill group name
- (
09-03-2015
04:37 AM
)
Contact Center
by
AntonVoylenko
on
09-03-2015
04:37 AM
Latest post on
10-10-2016
11:18 AM
by
dekwan
7
Replies
822
Views
Labels:
Finesse
7
Replies
822
Views
Certain Skill Groups assignments cause Campaign POST/PUT to fail. Even if valid.
- (
04-09-2018
08:56 AM
)
Contact Center
by
sjaffee
on
04-09-2018
08:56 AM
Latest post on
04-23-2018
09:15 PM
by
nsaw@cisco.com
1
Reply
449
Views
Labels:
Packaged Contact Center Enterprise
1
Reply
449
Views
Need to obtain SkillGroupName; currently never receive OnSkillInfoEvent.
- (
05-22-2014
11:53 AM
)
Contact Center
by
Casey Campbell
on
05-22-2014
11:53 AM
Latest post on
05-27-2014
07:38 AM
by
dlender
4
Replies
410
Views
Labels:
CTIOS
4
Replies
410
Views
Need help in UCCE Admin API usage.
- (
02-12-2015
10:11 PM
)
Contact Center
by
zebmustafa14
on
03-15-2019
06:06 AM
Latest post on
10-09-2018
07:51 AM
by
danny Tiong
6
Replies
2220
Views
Labels:
Other Contact Center
6
Replies
2220
Views
ICM 8.0 Agent Skillgroup Membership disappeared automatically
- (
12-27-2012
05:31 AM
)
Contact Center
by
anand.krishnaku
mar
on
03-14-2019
11:02 AM
Latest post on
01-02-2013
04:53 PM
by
Mark Pareja
2
Replies
605
Views
Labels:
Other Contact Center
2
Replies
605
Views
Cti OS Supervisor losing skillgroups
- (
10-25-2011
11:27 AM
)
Contact Center
by
rclemenger
on
03-14-2019
08:46 AM
Latest post on
07-18-2013
04:42 AM
by
senthilnataraja
n
4
Replies
684
Views
Labels:
Other Contact Center
4
Replies
684
Views
Webview Real Time Report - Total Answer and Aband Calls per day
- (
03-27-2011
02:03 PM
)
Contact Center
by
CLAUDIO RIVAS
on
03-14-2019
07:39 AM
Latest post on
04-11-2011
11:15 AM
by
CLAUDIO RIVAS
4
Replies
998
Views
Labels:
Other Contact Center
4
Replies
998
Views
View All
Top Taggers
User
Count
zebmustafa14
2
rclemenger
1
anand.krishnaku
mar
1
CLAUDIO RIVAS
1
AntonVoylenko
1
View All
View Tagging Leaderboards for Community
