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How to request missing Visio stencils?

gary.t.giesen
Level 1
Level 1

There are several Visio stencils that are missing from the library that I need. They're important to me (and I imagine others want them too) as I need to do rack elevation diagrams. I hate to open a TAC case on them but not sure what else to do. Any thoughts?

The stencils I require are:

ASA5510 (Rear view - the side with the interfaces)

ME-C6524GT-8S (Rear view - the side with the power supplies) - 24 Ethernet - 10/100/1000 interfaces + 8 Gigabit Ethernet SFP uplinks, 1 fan tray

PWR-400W-AC - 400W AC power supply for the Cisco ME 6524

PWR-400W-DC - 400W DC power supply for the Cisco ME 6524

ME-C3750-24TE-M (Rear View - the side with the power supplies) - Cisco Catalyst 3750 Metro

PWR-ME3750-AC - Cisco Catalyst 3750 Metro Switch Primary AC power supply

PWR-ME3750-DC - Cisco Catalyst 3750 Metro Switch Primary AC power supply

Cheers

210 Replies 210

Hi John,

Please see the private message I sent you with an explanation.

Regards,

Brett

Hi Brett,

I can't find the PWR-C45-1400AC Visio Stencil with only 1 Power Cord.

Thx

Peter

Hi Peter,

As you probably noted, we have 3 similar power supplies in the stencil but not the PWR-C45-1400AC.  I've just emailed the product group to ask for funding and I just received a response that will hopefully begin the process.

Regards,

Brett Newman

Cisco Visio Production

Visimation Inc.

www.shapesource.com

Justin Ferello
Level 5
Level 5

Brett,

Could we get the following stencils on the TelePresence one:

  • CTI-8050-SUP-K9=
  • CTI-8321-GWISDNK9=
  • CTS-C90CODEC-K9=
  • CTS-C60CODEC-K9=
  • CTS-C40CODEC-K9=
  • CTS-6000CODEC-K9=
  • CTS-3000CODEC-K9=
  • CTS-SX20CODEC-K9=
  • CTS-PHD1080P4XS2=
  • CTS-PHD1080P12XS2=
  • CTS-PHD=
  • CTS-C20CODEC-K9=
  • CTS-RMT-TRC5=
  • CTS-ISDNLINK-K9=
  • CTS-SYNCH-WBD=
  • CTI-3610-GWAM-K9
  • CTI-3241-GWISDNK9
  • CTI-4501-MCU-K9
  • CTI-5310-MCU-K9
  • CTI-3340-GWS-K9

Thanks,

Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ

Hi Justin,

I just discovered that the latest Telepresence stencil had not been posted as I thought.  I've re-submitted it to the web team for posting but due to the holiday shutdown it probably won't be there until January 7 at the earliest.  I've placed the file in my personal document space in the forum here: https://supportforums.cisco.com/docs/DOC-28952

Many of the items you listed are in this revision.  I hope it's helpful.

Regards,

Brett Newman

Cisco Visio Production

Visimation Inc.

www.shapesource.com

javin.craig
Level 1
Level 1

I am looking for an NM Blank Module (for 2800 router) and VIC3-4FXS/DID.  Any help would be wonderful.  Thank you.

Javin

Hi Javin,

According to the product page http://www.cisco.com/en/US/partner/products/ps5854/products_eol_models.html the 2800 series routers are end of life.  The product groups will not fund Visio shapes for end of life products.  I wish I could be more helpful.

Regards,

Brett Newman

Cisco Visio Production

Visimation Inc.

www.shapesource.com

mfaisal_i
Level 1
Level 1

HI,

kindly please anybody ... give me the stencil of WS-C3750X-24S as its not in the library of cisco stencil set for 3750.

Regards,

M. Faisal.

Hi,

I replied directly by email regarding the request for a Visio shape of the WS-C3750X-24S and i will reply here as well.  I am trying to identify a product manager in this group that can authorize us to create this.  I apologize that it is not currenlty in the Visio download file but we develop Visio shapes as specified by the product groups.  When I receive these requests on the forumns I do my best to find the right person who can approve it and I am still researching this.

Regards,

Brett Newman

Cisco Visio Production

Visimation Inc.

www.shapesource.com

Hi Brett,

I too am looking for the -24S Visio stencil.  May I send you a PM w/ my email address to be notified when this stencil is released (or denied)?

Thanks,

Dave Baker

Hi David,

Please understand that I receive a lot of requests for specific devices that may be missing from the Cisco library.  Sometimes I can get authorization quickly to produce the shapes, other times it takes months. Therefore, I'd need to create a system to alert me to alert you and it's not in the scope of what I can do here. The best way I can manage this is to encourage you to check the Cisco Visio download page and/or these forums for updates. It's not feasible for me to notify individuals directly when shapes become available.  I hope that makes sense.

Regards,

Brett Newman

Cisco Visio Production

Visimation Inc.

www.shapesource.com

Brett, no worries at all.  That's why I asked first   I can double up the 12S-S stencil in the meantime.  Thanks for the reply!

peyton.gwinn
Level 1
Level 1

Hi Brett,

I am looking for icon for the Cisco Emergency Responder (CER) Product simular to the other voice products stencils like Cisco unified presence server, conntact center express, Unity server icons included 3015 visio stencil at cisco.com for a high level logical diagram. Can you help?

Hi Peyton,

I'm not familiar with the CER and other product lines you mentioned, unfortunately.  I know we have not created Visio device shapes for any of them. If you are looking for logical/topology icons that are not physical rack elevation graphics, there are icon libraries here:  http://www.cisco.com/web/about/ac50/ac47/2.html

There are many topology icons that were created internally at Cisco.  We have helped several groups with these icons but most were not done here.

I hope this is somewhat helpful at least.

Regards,

Brett Newman

Cisco Visio Production

Visimation Inc.

www.shapesource.com

Hi Bret,

          Any chance of an 887VA, with FTTC rolling out over the UK, we are installing a lot of them at the momment.

if you need it Model code is CISCO887VA

@PivotalPete "The only stupid question is the one you don't Ask." - A uni lecturer I had once Check Out our offerings at: http://www.pivotalnetworks.co.uk
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