AMA - Architecture & troubleshooting in Unified Contact Center Express
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Ask Me Anything Event - Ended
From October 25 until November 8, 2022 - Architecture, design deployment and troubleshooting of Cisco finesse in Unified Contact Center Express
Welcome to the Cisco Support Community Ask Me Anything conversation. This is an opportunity to learn and ask questions about the latest advancements in Cisco CCX (such as Smart license integration with UCCX, VPN-less Finesse agent desktop), as well as the existing features for UCCX deployment, High availability, Real time reporting, CUIC Reporting Interface, Configurations and integrations (CUCM, Social Miner, Wallboard, etc).
Our experts
Aishwarya Viswanathan is Technical Leader for UCCX team in the EMEA time zone. She has around 5+ years of Cisco Unified Collaboration experience. She is currently associated with UCCX TAC team. Her skills include vast understanding of UCCX, CUCM and other Cisco Collaboration applications. She is working closely on UCCX and its other components. She holds the Cisco Certified Network Associate (CCNA).
Shivangi Jadon is Technical Consulting Engineer in UCCX Team .She has around 2 years of experience with Unified Collaboration products .She also has experience with Full Stack Development ,Cloud Development, Scripting and Automation. She holds CCNA ,VCP and DEVNET certifications
For more information please visit; Collaboration / Contact Center sub-category.
* This event is free and open to all audiences, including business partners, network and telecommunications engineers, students, and Cisco customers.
