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Activity in Technology and Support

2960X image upgrade isse

greetings everyonethis is about an issue i am facing with my Cisco 2960x switches. i did a firmware upgrade from 152-7.E10 to 152-7.E11 image which currently is the recommended one.Unfortunately for some strange reason, after reboot the switch goes i...

webex local gateway - calling # webx to on-premise

hi guys, i am in the middle of migrating a CUCM enviroment to webex cloud. while in the transition process, i built a webex local GW to connect both CUCM and webex cloud for internal dialing of back and forth. - able to dial from cucm registered jabb...

vijayS by Level 1
  • 92 Views
  • 2 replies
  • 0 Helpful votes

Resolved! Abandoned Call Report

We'd like to run a report that lists all the calls that were missed today. This should allow us to call these people back ASAP. The "Abandoned Call Detail Activity" report in UCCX Historical Reports only lists the calls that we not answered by agents...

Resolved! Enabling Data Link Encryption for Mobility Tunnels and APs?

SCENARIO:  A mix of physical and virtual Cisco 9800 wireless controllers in a wireless mobility anchoring configuration for guest tunneling of different SSIDs.  The controllers are running 17.15.3 version of IOS XE.  Approximately 150-200 APs in the ...

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Unable to upgrade FTD firmware on ISA 3000 Firewall

Hello everyone,We are running an ISA 3000 firewall currently imaged with FTD firmware version 7.4.2.3-4. The firewall is a single stand alone device, managed through FDM. We do not have FMC.Cisco has updated their "Golden Standard" version recently t...

FirewallUpgradePrecheck.png FirewallUpgradeError.png Etherchannel3.png Etherchannel4.png
Scryden2 by Level 1
  • 154 Views
  • 5 replies
  • 0 Helpful votes

automatic generating syslogs logs

hello all, i would like to ask you for advice. i would need to send from my devices each hour a syslog message (for example heartbeat_nameofdevice) each hour to Qradar. those devices are nexus 9K (9.3.9) and ASA firewall. i tried to configure it with...

mragula01 by Level 1
  • 2235 Views
  • 12 replies
  • 0 Helpful votes

C3850 Switch reboots during Software Distribution

Hello,we've updated some c2960 and c9200 Switches with CCenter, now I wanted to prepare some c3850 Switches and during Distribution the Switches reloaded unexpected.current Version 16.12.5b, distributed Version 16.12.13, Distribution completethe last...

gaigl by Level 3
  • 260 Views
  • 11 replies
  • 0 Helpful votes

Prime 3.10.4 heatmaps not working correctly

HiWe are in the middle of migrating from an old 5520wlc to a 9800.  Only a few sites have been migrated so far but we have spotted an issue in prime heatmaps.  It seems a random number of AP's will show any kind of coverage on the map while others sh...

Screenshot 2025-09-22 at 16.33.05.png
ltodd2 by Level 1
  • 46 Views
  • 1 replies
  • 0 Helpful votes

usb problem on 3850 switch after Upgrade IOS

Hello,I have a Cisco 3850 switch. After upgrading its IOS from version 03.07.05E to 16.12.13, the device no longer recognizes the usbflash:Could you please advise on how to resolve this issue?

Resolved! SCOR 350-701 Study material

Hello,I am preparing to take CCNP security core exam . Do you have any recommendation on how to prepare fore the exam , what is the best study guide to follow ? I've bought the official book but I need videos tutorial that covers all the subjects .  ...

Configure VRRP IP for the Secondary IP Address

I’m currently migrating from a Cisco Catalyst 3850 Layer 3 core switch to a Cisco Nexus N9K using vPC. On the Catalyst, Interface VLAN 1622 is configured with multiple IP addresses on a single SVI, as shown below:192.9.203.253192.9.209.253 secondary1...

gohcw by Level 1
  • 131 Views
  • 5 replies
  • 0 Helpful votes
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