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Activity in Technology and Support

pppoe subscriber policy

I have a Cisco ASR 9906 with a FLEX 4HG line card.I want to run a PPPoE Server on this card.The RADIUS server in my network will send the QOS-POLICY-NAME attribute for the output (downstream) direction.On the router, I will create the QoS policy loca...

backoff settings

Hi, Need to disable secure roaming client when users connected from office network. I have checked backoff settings and need to know how can i utilise it. Attached snapshot for reference.    

Vishal6_0-1769509102792.png
Vishal6 by Level 3
  • 90 Views
  • 1 replies
  • 0 Helpful votes

Split tunneling MacOS Tahoe

The issue was first identified on MacOS 26.0.0 with Cisco AnyConnect 4.10.The issue persists on MacOS Tahoe 26.2 and Cisco Secure Client 5.1.13.177, although it occurs less frequently.Approximately 20-40 users out of 1000 are affected by this issue.O...

Issue with Contract Association ( Smart account ? / Cx Cloud ? )

My client replaced their ASR1001 with 4 new C8500 routers but is unable to download the new OS. They received the following error message: Contract Association FailureXXX123456 ( number of the contract) - The contract is already associated with your...

HMZ - BLK by Level 1
  • 126 Views
  • 1 replies
  • 0 Helpful votes

WebexCC: howto check agent reachability

Hello,In UCCX we used in SelectResource the Agent (Logged in - Notready) formula to check if there are agents available in the gives Queue,Because in some cases the agent softphone became unavailable.In this case we route the calls to a mobile.Attach...

zskantor by Level 1
  • 159 Views
  • 3 replies
  • 0 Helpful votes

EoV date for APs

Hi Team, My customer is trying to find out how to get Cisco API to provide EoV dates for APs. They commented that all of their APs are without a date while all other devices have the EoV filled in – which could indicate that it is an AP related topic...

sstopka by Cisco Employee
  • 201 Views
  • 3 replies
  • 0 Helpful votes

IPsec tunnel

Hi, Please check network and query in attached image. Help me to get solution on this.

74329707-7c56-4b6a-bf03-c467efd1ec89.jpeg
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