TelePresence and Video Infrastructure

Hi,We have had an imense amount of problems with faxing from our network. We were able to determine it was clocking issue and we attempted to resovle it by synching the clocks.We have 3  T1 pri’s from two different providers. Two t1’s are from TW ( t...

Hi,First post here. Thanks for the assistance.On http://www.cisco.com/en/US/docs/ios/voice/cube/configuration/guide/vb-gw-h323h323.html , it indicates this comment "Note H.323-to-H.323: By default, H.323-to-H.323 connections are disabled and POTS-to-...

Got unmapped exception error on vg224 with The content of elements must consist of well-formed character data or markup...How can I fix this problem other than fix it within the secure shell on cucm 7.1??

We have a home user using an EX90 connecting to our network via VPN. The user's bandwidth at home is about 1Mbps. When the user makes a direct call to another EX90 or to a C40, the call is clear. Whenever the user calls into the MCU, the video qualit...

I'm having an issue with out going sip traffic showing my private IP in the header instead of the public IP. I have a cisco asa 5510 and everyone seems to think the issue resides on the firewall.Any help would be appreciated.Thanks,Joe

We have an odd issue with our Unified video Advantage users. If the video is enabled on their phones, they are not able to make local calls. They can receive calls just fine and make internal calls, but no external. When the video is disabled, all th...

HiFor some reasons I am having issues setting up the NTP settings on my two laptops which are being setup for VSAA.Its been set up in the system>administrator as a local ip address of 127.0.0.1I am going to the correct path of/usr/local/mtaa/bin/ntpc...

I have an office with a 2811 voice gateway and 2960 switch and 5 7942 IP Phones. When the manager is on a 3 way conference call which he originates from his IP phone the callers on the remote end say he sounds like he is under water. They have a full...

So in my environment I have Call Manager 7.1, with a PRI gateway configured for MGCP.Recently a fax server (FAXCOM) was deployed and when setting it up I originally thought I would just terminate the H323 T38 fax calls (used for outbound only) on the...

Hi,We have and continue selling several of the new Tandberg/Cisco C-Series codecs and it has come to my attention that the latest firmware upgrade available from the Cisco website is 4.0.4. The Tandberg website only has up to 4.0.1. As for the releas...

Hello, I bought a spa at 2102 Galaxy Telecom, I wish to unsubscribe from GalaxyTelecom. I wish to find how to remove or change the admin password to be able toreset my SPA2102. Thank you for your help!Bonjour, j'ai acheté un spa 2102 chez galaxy tele...

Hi all,I am planning to  take the CCNP Voice certification by this year. But I am not sure that  do I need to take the CCNA voice cert before take CCNP voice.I am a CCNA certified 3 years ago and my cert is going to expire on this year May, 2011.Can ...

We have several CTS 3010s and want to have intercompany TelePresence calls with partners/customers.  We are considering connecting to the "TelePresence Exchange System".From a high level overview, how does this work?  I'm thinking we would sign up fo...