TelePresence and Video Infrastructure

I have a client that uses an XML file that is used as a list to load to the favorites page to be stored for end users to have quick access to dial The strange issue I am seeing is on the endpoint and webUI on some DX80s will truncate the list in call...

WARNING: Network QualityThere are problems with the network quality. Please contact your system administrator. Use Tracking number 5607109 to refer to this incident. Getting this error message on several endpoints, checked and verified config on inte...

Does anyone know what is causing upgrading from Ce9.X.X to Ce9.8.1 is turning off NetworkServices - H.323 ???  When using TMS to perform the upgrade.  This is getting very frustrating ....   

System touch panel does not show upcoming meetings for the system. The system is reachable and joins meetings.It has a TMS Alert: No HTTPS Response warningFirmware 8.3.1 Cisco Telepresence IX5000

Hello,We are planning to have a SX20 on a Moving Cart. Is VLAN an absolute requirement for a VC device? This mobile system is more likely to be plugged in anywhere on multiple floors so we need to look at name based resolution not hardcoded IP’s

Greetings to All, As per datasheet , cisco room kit pro warranty is limited to 90 days. My customer wants 2 years warranty extension. Is there any way to get extension of warranty to 2 years? Can we buy smartnet subscription of 2 years to extend warr...

Hey,I use the VC P2P system in the H323 protocol (2*Roomkit).I want to create a state that when I click the Default Call Icon it will dial directly to the other party's IP without opening the submenu.Is this possible in Macro commands?

Having an issue with DX80 reporting that provisioning mode is set, but provisioning status is not reporting provisioned. I have another dx80 with exactly the same configuration working fine. Any ideas what else i can look into to troubleshoot this pr...

Hello All,  Is it possible for us to display a single image/pic or a ppt on Cisco touch 10 devices when it goes to standby mode ?Or any ways to display it on the Endpoint screens when it goes to standby ?

we used to have a SX80 video endpoint connecting 3 camera locally to the codec. The requirement was all three camera should be shown in local screen for meetings and 3 camera video should sent together to far end for video call. we used to achieve th...