TelePresence and Video Infrastructure

ALCON,Is there a CISCO doc that explains each line item for the System Status read out and the detailed listing of Warnings and Errors ??  Example: System Status pageMedia module status 10/11 (missing {7}) Thank you.  

Hi, When using the TMS XE plugin in combination with O365, our customers CMS is greyed-out and cannot be selected as a presentation bridge. They also have a Codian MCU, which is not greyed-out and can be selected to schedule a meeting.Does anybody kn...

CUCM 12.5.1 with DX80 on 9.8 using TMS 15.5.0 TMS throwing error of invalid username and pw for endpoint (DX80) registered with CUCMGoing to CUCM to update credentials in said device, then select endpoint and Misc - verify credentials and save/applyG...

We have a solution with a codec pro, a primary 98" display, and secondary 65" display adjacent to it, there is a tertiary 55" repeater display on the side wall. The clients desire is to have the following on the screens in the different scenarios, bu...

Greetings everyone,We have TMS 15.8, TMSX5.8, CMS 2.7 and onprem exchange in our environment. We want to achieve @meet scheduling functionality to trigger CMS conference. But our default conference bridge is not CMS in TMS at this point and we don't ...

Hi, We have many videosystems where calls disconnect after 15 minutes. It looks like the well known SIP timer issue. But if I restart the system, the problem also disapear, but can be back again after a few weeks. Can anyone explain this behavier ? T...

I scheduled a test call using 'One Button to Push' on the touch 10.  After 20 minutes I wanted to cancel the test and reschedule, but the call never cancelled from the schedule on the touch screen.  Is this because I was cancelling after the start of...

Hi Gurus, I have a few video conferencing system that is working internally  (i.e. able to communicate to each other) and to some extent, externally too (towards Zoom and Bluejeans).Somehow or rather, I am unable to connect to Amazon Chime as it alwa...

Hello all! We have SX80 Telepresens Codec, connected to Symetrix Radius audio processor, through line output. After power ON, there is no sound from any Line output, until you restart codec through Web-interface. Has anyone else encountered this issu...

We have two webex roomkits that are currently registered to the cloud and we have configured the Hybrid Calendar Service with Office 365. I can create a meeting by scheduling it in Outlook and when it is time for the meeting, I hit Join and it asks i...