TelePresence and Video Infrastructure

Hello community, One of our DX80s has become unresponsive in a three-inch wide section of the screen following a factory reset. This means that we cannot set it up as crucial parts of the screen are in the the unresponsive area.  We've raised a case ...

Hi,  we have a requirement for showing presentation on a wall through  Spark Room Kit and not on Computer /Laptop. Firstly, can we connect second external camera on to Spark Room Kit .Secondly, if yes , can we achieve this using camera from cisco or ...

I am trying to register  DX80 to  VCS-Expressway , i received this below error in vcs-E ,,, 8061102 is allowed in allow list.  On dx80 -C.E 9.3.1 ,,i select  VCS and provide domain name as  mmm.com ,, hostname. vcse.mmm.com , username:8061102 ,,,no p...

Does this device support a multisite license to allow it to do the following:Be on a CMS conference and while on the conference dial out to an audio source though CUCM.I have this working for other endpoints but I have read on the documentation for t...

we have one SX20. expressway core and edge has setup. outgoing call has established.But incoming call not happening. can somebody give an example for core and edge configuration setup for incoming call. whatever i did its not working.DNS SRV record c...

Hi All, Wondering if anyone else has experienced a delay with the Webex Share devices, when sharing a presentation in a Webex meeting? Local sharing (not in a meeting) seems to work fine - only when in a meeting do we encounter an issue. Please note ...

My company is setting up Cisco Meeting server in a 3 server redundant configuation with expressway as the edge. Each server will run callbridge webbridge webadmin and xmpp with xmpp, callbridge and webridge being clustered. Only the second server is ...

Hi all, I was curious if anyone happened to have any recent Visio stencils with things like the DX80, Webex Boards, Room Kits, etc.?  The most recent one I found on Cisco has things like the EX90 and MX300, but nothing more recent. Thanks all,Matt

Hi, I know there are a number of older forum posts about this but was wandering if anything had changed in the last few years? I'm unable to get the CEC to work on a LG TV, works fine with a Samsung - is there any workaround for this or settings I ca...

Is there any documentation out there that can help me understand codec log files?  I would like to know what all these files mean.

Hello, We recently upgraded several SX Series CODECs from the TC version of software to the CE version of software and now have some issues attempting to connect to far-end video bridge (specifically Cisco MSE MCUs).I only state more specifically the...