TelePresence and Video Infrastructure

Resolved! Expressway License SKUs?

Hi, I'm looking for room and desktop system registration licensing SKUs to go with Expressway, and I cannot find them. LIC-EXP-DSK and LIC-EXP-ROOM don't come up in the CCW by themselves, and I cannot find the top-level SKU that enables them. Also ...

Touchpanel end user interface limitation

Hi All, I am trying to restrict the options (like: restarting, main source selection, changing display language) on touchpanel (8/10) and make changes to the user interface on the touch panel. Do we have any option to restrict? Regards, SB

DX80 Android upgrade, and contact list upload

Dear All, 1. Is it possible to upgrade android OS of DX80 or DX70. 2. is it possible to download saved contacts list from DX80 and upload same contact list to another DX80 or 70

Drawing in autocad of a CTS IX5000

Hi All: I have a copy in autocad, format .DWG, of a drawing in three dimensions of an IX5000 / 5200. It´s attachedOne of my clients has asked me for the drawing in plan to incorporate it into the drawings they are making of the new room.Can anybody ...

Audio only for inter region video conference

Hi All, I did the migration for all TP units from CUCM 8.6 to CUCM 11.5. Right now there is audio only between region, but all good for the intra region. The configurations of service parameter, location and region are attached. I have the following...

Firewall Port Check Utility for VCSe

Hi Experts,Is there any way , we can check if all the required ports for VCSc and VCSe configuration are opened on firewall through some utility or some commands?I am going to proceed fir VCSe config with VCSc and I want to make sure that all the req...

call from internet problem

We have Cisco video conference bridge on TCS, Expressway C &E, the exp-c is connected with the call conductor and Call manager. when a call comes from internet (eg. Cisco spark) on the bridge, it creates a session but drops out immediately. however, ...

No Https response

I have the following:TMS 13.1VCS 7.2.1TMS reports no Https respnse from the VCS. The VCS has the ip address of the TMS as the external manager, The connection shows active over HTTP to the TMS. I've enabled self-signed certificates on the TMS using t...

Resolved! Cisco Expressway Jabber MRA "cannot connect to cisco unified communication manager"

Hello. In my eviroment I have Expressway for MRA Internet>>EXP-E>>EXP-C>>Cisco UC servers All the users in the organization trying to connect to jabber by MRA. After the user logged in to Jabber for mobile(I see in CUCM the device is in R...

Resolved! How to call DX80 CE9 to a room in Polycom RMX

Hi all, I have a DX80 CE9 firmware and want to call H323 to RMX room have password. Anyone can help me dial structure to call? Thanks,

Resolved! Webex (Spark) Room Kit Plus - connecting external audio source

Hello. In our company there is conference system RCF Forum 3000 with microphones. I would like connect this system to Cisco Spark Room Kit Plus. I couldn't find in the data sheet of Spark Room Kit Plus any information about a line input. Is there any...

Upgrading Telepresence Management Server from 14.3.1 to 15.4

Hello, We have a client who is getting an upgrade from CUCM 9.1 to 11.5, however they have Telepresence server version 14.3.1, and according to Compatibility Matrix, the earliest version supported by 11.5 is version 15.4. What is the easiest way ...

CEC on SX10

Anyone knows how to configure an SX10 to enable the latter to wake up/send to sleep a Samsung TV (in our specific case a UE49MU6405U)? Or how to configure the said TV so that it wakes up/goes to sleep as per the SX10's instructions... Looked everyw...

Cisco VCS Starter Pack Express replacement

Hi All, We have a VCS-SPE x7.2.2 that is having some hardware fault, apparently we bought a new warranty replacement for it. I received a new out of the box VCS x8.2.2. How do i convert from VCS to a VCS-SPE? Also i need to port over the license...

Resolved! Upgrade file for VCS-E is not available

Hello, Could anyone help me here quickly. I am easily able to download the Telepresence VCS-C file from the Cisco's website with the latest X.8.10.4 version. Does it contain both the upgrade images for VCS-C and VCS-E. Can I use the same image for ...

TelePresence and Video Infrastructure

Forum Posts

Resolved! Expressway License SKUs?

Touchpanel end user interface limitation

DX80 Android upgrade, and contact list upload

Drawing in autocad of a CTS IX5000

Audio only for inter region video conference

Firewall Port Check Utility for VCSe

call from internet problem

No Https response

Resolved! Cisco Expressway Jabber MRA "cannot connect to cisco unified communication manager"

Resolved! How to call DX80 CE9 to a room in Polycom RMX

Resolved! Webex (Spark) Room Kit Plus - connecting external audio source

Upgrading Telepresence Management Server from 14.3.1 to 15.4

CEC on SX10

Cisco VCS Starter Pack Express replacement

Resolved! Upgrade file for VCS-E is not available

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