TelePresence and Video Infrastructure

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Hi,    We have TMS 15.6.1 and CMS 2.2.10 and all codecs SX20 . We had a strange behaviour when scheduled a call with PIN in automatic connect mode. (note. the way we do is to add the CMS and only the host SX20 in automatic connect using the TMS, othe...

MCU 4515 running version 4.4(3.67) After a soft reboot the system cannot connect to endpoints or receive calls. Any ideas? have tried several reboots, cold reboot, waiting 12+ hours and no change. Ip address below hidden.   31209:06:06.784 H.323InfoN...

Cisco Spark Codec Plus screen is showing the error of in compatible firmware.  I have looked for the meeting room(details mentioned below), device seems is at Software version: ce 9.1.3 General Product: Cisco Spark Codec Plus Serial number: FOC2112N7...

Hi, I'm trying to t-shoot packet loss issue that is between my company and another company. Essentially video just goes black. I attached statistics from one of the endpoints on our side. We are going out over regular internet. Thanks.