TelePresence and Video Infrastructure

¿Puedo cambiar manualmente la hora en la versión SX20 8.3.1? (NTP)

Cisco Spark Codec Plus screen is showing the error of in compatible firmware.  I have looked for the meeting room(details mentioned below), device seems is at Software version: ce 9.1.3 General Product: Cisco Spark Codec Plus Serial number: FOC2112N7...

Hi, I'm trying to t-shoot packet loss issue that is between my company and another company. Essentially video just goes black. I attached statistics from one of the endpoints on our side. We are going out over regular internet. Thanks.

Hi community,   we are currently in the process integrating CMS in to our environment. Previously we use conductor and 8 vTPS on 8 MM410v blades. So we want use these blade for our CMS environment and implement 8 CMS Callbridges.   Right now I am str...

Hi, a customer with a SQL Express 2014 and the tmsng db is on 10239MB. Today we are at TMS 15.4.0 and PE on 1.9. I know, that the database was newly created in Feb. 2017. the customer has approx. 180 VC Endpoints, MCU, ISDN GW. i had meanwhile set al...

Hi,   I have following problem with recording of Webex Conferences and TelePresence Video nodes (SX20, SX80): As I download the recorded conference (MP4), I could see that the video stream was captured with these endpoints; however the audio or deskt...

Hi , I have two VCS expressway in a cluster with version X8.8.2 running currently. Iam unable to login with the root password on one of the VCSE but i can login with the admin account on both the devices. How can i change or reset the root password v...

Hi all,I need some help with my SPA8000 8 analog lines, i configured the 8 lines and it worked fine (8 lines were registered) for a period but after that 2 lines only are registered and the other lines are empty in the status screen attached although...

I am using split server model. Customization of background and logo does work on Core server but doesn't seem to be working on the Edge server.    Here is what gets from API to Edge server:  <?xml version="1.0"?> <webBridges total="1"> <webBridge...

Hello All, we have 10 Nos of Cisco SX-20 Devices in the network. we have Cisco Webex register account with Cisco with which we can initiate the meeting. now my question how we can join our SX-20 device  to the same meeting so that we can record our m...

Hi there, We have the following components: CUCM version 11.0Cisco DX80 (dx80.10-2-2-23) My team and I are curious if there is a way to automatically redirect to the homescreen after a call? Currently, there is a speed dial configured on the homescre...

Cisco sx80 when the call connects sip using internet vpn tunnel having an intermediate issue.   we are trying to connect point to point call. both devices are connected through different CUCM clusters. US cluster  VC endpoint call India cluster VC e...

Guys, Testing failover for Cluster of Expressway-Es and Cs.. I find the VC endpoints registered to Peer 1 of the Expressway-C cluster will not re-register to the second Cluster Peer.. The endpoints in question are the SX20 and SX10.. I have added the...

We have been noticing some issues when users are doing their Outlook 2016 meeting bookings with TMSXE. When selecting more than 1 video conference unit in their meeting invite, when looking within the List Conferences in TMS, it is only showing that ...