TelePresence and Video Infrastructure

When making an Ad-Hoc vc conference from UCM with 3 VC endpoints (SX/DX) with CMS v2.3.2 you can change the local layout using the touch interface (sx) or the touch screen (dx). Seems this functionality does not work when using the call control web i...

On video calls, the camera brightness requires manual adjustment by the user and we can't rely on the Auto setting.  This issue seems to have been introduced during one of our code upgrades on MX700 units.  We have had the units in place for over 2 y...

I am bit new to this video infrastructure , can anyone help me with or is there is any guide states how to register the Endpoints on VCS, VCS-E and CUCM. thanks in advance and appreciated.  

I have Cisco SX series endpoints and injecting Microsoft Hubs into the environment registered to Skype for Business. I have CMS for bridging the two but wondering if anyone has had any experience on scheduling the Surface Hubs in TMS or Outlook so th...

Dear all, I've Cisco SX20. With remote control I can only control the camera to all the directions: I can turn camera to right-left-up-down. But from remote control I can't enter to the Codec menu. Nothings works with remote control, except camera co...

Android Phone Chrome can't join the cms2.3.3 conference. Did you know?

Hi,   Our Sx20 connected to CUCM over WAN is getting unregistered intermittently, when we reset the Sx20 it gets registered back, can anybody please share the firewall ports need to be  open between the Sx20 and CUCM, thanks.

Upgrading TMS 15.4.0 to 15.6.1.  I found installation and upgrade guide. I am concerned about upgrading from TMSXE 5.4 to 5.6. SQL and Windows 2012,  System is current working correctly. I can find no information of doing the TMSXE upgrade. I underst...

Hi Guys,   Is there someone who can explain in detail how the Expressway-E static NAT functionality works?, I have read the documentation (deployment and administration guides) but its is yet unclear for me; I do not understand, how this works, if th...

Is there a way for CUCM registered Video endpoint  to be able to call a Video endpoint on a VCS?    The setup is as follows: TP VCS in US and another VCS in Europe. A standalone CUCM in a US site need to be able to call either a video endpoint in US ...