TelePresence and Video Infrastructure

Resolved! Firmware Upgrade over Expressway

I'm going to be installing a device pack in CUCM (10.5.2) so that we can resolve some bugs with phones registered via Expressway (X8.10). Currently the phones (7841s and 8851s) are running 10.3.2 and we will be going to the 11.7 firmware. I'm curious...

Tele presence brightness control TTC60-11

I have a telepresence display that I am using as a tv. The brightness is way too high so the picture is all washed out in dark scenes. I do not have the c60 box that came with the tv. Does the c60 box control the brightness thru a serial port? Is t...

DNAM Fuse Cap

Does anyone know where I can buy a replacement fuse cap for my DNAM's Profile 52? I've got a unit that I can't use without the cap!!! I thank you all in advance for your support!

Resolved! SX-10 blink red/white

Hi, One of our SX-10 have a strange behavior when we use it with PoE : the power LED keeps blinking red & white really fast & the camera's LED is blinking green really fast. We don't have a Power Supply to make more tests but is this might be an ...

DX80 as a additional monitor

I have connected my DX80 with an HDMI to DVI-D cable to my laptop docking station. On my display settings in windows it recognized the additional display and I can drag a window to it. However, my DX80 just shows a black screen when in monitor mode...

CUCM version for Spark Room Kit

HI, can we confirm that 10.5(2.15111.1) is the release that introduces the device type in CUCM to allow registration?

VG310 SIP Trunk to Avaya phone system

Hello everyone I am new to the forum but really need some assistance. I have a standalone VG310 that I need to register to an Avaya phone system via sip so I can get 24 POTS lines. I just need assistance on the SIP configuration on the VG310 can some...

Resolved! ISDN_Link Upgrade

When attempting an upgrade to 1.1.5 from 1.1.2, I get an error saying:Failed to close file.Exec format error. Unit is paired to a C40 TC7.3.3 Anyone have any suggestions?

C-60 Audio Issue

Cisco Community, Hi, I have an issue getting audio to transmit locally in the room through a 3 party encoder connected to the VTC via HDMI port. The encoder has a separate RCA to Phoenix connector that breaks out RCA, then connected to a 2 pair s...

Resolved! SX20 CE Software - Remote Control

Hello Guys ! Our customer has about 20 SX20 with TRC5 remote control. They intend to update their SX20 from TC to CE software, however TRC5 is not supported on CE version.Do you know if Cisco replace (RMA) the remote control TRC5 to TRC6 even if thi...

Resolved! vcs serial number via ssh

What is the command to get the serial number of my vcs via ssh ??? Thank you. Also if anyone has any ideas the vcs isn't running properly after a simple restart I tried to clear my cluster replication error. Now it not working ??? Error: Applic...

vcs x8.5.1 command reference guide

Does anyone know where I can find an command reference guide for VCS as close to X8.5.1 as possible ... only one I have found on the CISCO site is for X6 ???? I really wish CISCO would stop being so darn creative and making so many changes to thei...

Resolved! CMS with VCS Control

HI I have my codecs "registered" at VCS Control that connects to my OLD MCU 4500. I'm will shutdown this MCU in order to deploy CMS. Is it possible CMS works CMS with VCS Control, or I have to update it do Expressway Control too? Regards