TelePresence and Video Infrastructure

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Hi All, We would like to ask if how can we determine the reason why the SX 20 went unregistered? Upon checking, we found out that SIP URI became blank/got empty and it casuse the SX20 to unregistered from the CUCM. What logs can we check to see if th...

Hi All, We are currently running on TMS version 15.5.0 and when trying to view an Endpoint under Call Status an error occurs - snapshot attached.  I have pulled the Diagnostic Files to further review this error, however not sure exactly where to look...

dianareyes by Beginner
  • 5 replies
  • 0 Helpful votes

Hi, Here's the situation.Few days ago, I set my provisionned group to NOT import users from the AD.But it seems that the users are still synchronized with it...  Even after a password change, people have to use the old pwd to sign-in.  Furthermore, I...

Louis-Alex by Beginner
  • 18 replies
  • 0 Helpful votes