TelePresence and Video Infrastructure

Hi , We have a test with CMS 2.2 +  Expressway C + Expressway E 8.9 for the O365 federation, but we test the federation is failed. Certificate have public SAN for Expressway E. Route pattern should be enough, because we use another brand SIP to SIP ...

TC 7.3.6-7.3.7 SX80, SX20 losing audio over HDMI (out) Losing audio out when connected to Crestron systems and also some monitors. We are having to reboot entire room system or power cycle the monitors to restore audio. Happening pretty regularly w...

Cisco camera (TTC8-02) work fine when using VISCA protocol, but tilt position request does not work when using other brand camera. When using Sony SRG-300H camera and send a position status request by SX80 CLI command.xstatus // camera*s Cameras Came...

Call attempt from Lync 2013 via VDI HDXRTOP/2.2.100.949 (thin client) ends with "488 Not Acceptable Here (Error processing content)" from VCS side. VCS version is 8.7.3. Review of the VCS diagnostic log show that it receives SDP origin in the form of...

I have a Cisco Profile 65 lcd screen and is flickering when turned on. laptop is connected directly to hdmi 1 orange input it makes noise whilst flickring and eventually goes black. When hdmi is plugged out green light only shows. what is the solutio...

Hi; My System CUCM 9.0 , CUBE Router and MX300 VC When we called local ip phone to mx300 ,mx300 to local ip phone and outside to DID MX3 there is no problem.but when we call to outside over cube . there is a problem .could not place to sip:90532xxxx...

I have CUCM 10.5 connected to VCS-C via a SIP trunk. The VCS then connects to a VCS-E. Beyond the VCS-E is a H.323 system. (The VCSs are running X8.5 software) I've got the basic signalling flowing from CUCM -> VCS-C -> VCS-E OK.   When calls origina...

Configuring the MX800 and want to change the line output to not include microphones using CE console as he has done it for other SX80 units, but CE console is not supported by MX units (CSCvc56878) As per customer: My expectation is that CE Consol...

Hi! We just bought a Webex licence which works perfectly fine via the web browser. However, we would like to host meetings via our Cisco Telepresence MX200 tool, which used to work fine for the trial licence (call is aborted after one dial tone). Sin...

Hi All, We are encountering an issue on VCS Expressway wherein once we login to the VCS Expressway (Web GUI using Firefox), just a minute or a few minutes we will be automatically logout on the Web GUI of Expressway. Did you experience this kind of ...

Is there a way to tell who is logged into the TelePresence Server? The only way I can find is if a user disconnects you get the below message. But I do not see a way to tell who that user is. call 829: tearing down call to "70415062" via web interfa...