TelePresence and Video Infrastructure

Cisco SG500 Switchs for NTP server

Hello Team I have one query for CUCM configuration we config NTP server IP address in VM. We have cisco SG500 switch as layer 3 we are using. Can I use SG500 switch as NTP for CUCM and does the Switch support command for NTP Master.

SX10 calls farend dispaly not able to view

Dear Team, I have been installed a Cisco SX10 endpoint previous version was 7.3 and later on we upgraded to CE 8.3.0 and tried a a video call with IP address for farend points. Calls gets connect but after two minutes the farend video gets blank. But...

Media 820 Telepresence Server issues

Hi, I am having random issues with a media 820 blade, including not been able to software upgrade. Is there anyway I can factory default this device without connecting a serial cable?

IX5000/IX5200 Shark Teeth (Jagged Black) on Bottom of All Screens

We are seeing this on all calls for one IX5000 unit recently. It was just upgraded to firmware IX8.2.0(28). It happened both on a point to point IX5000 to IX5000 call and also on a multipoint call via TP Server. Any ideas or experience out there?

Telepresence server M410v capacity

How many video ports does M410V support , i have multiparty license

GPIO Settings

Hi Team I need some help badly. We are deploying an MX700 dual screen system at a client site, using clock audio crm-100-rf microphones. The mics work fine, but the issue is when the mics are set to the on position, the system mutes them. when set...

issue with Jabber movi (4.8.12) vs MAC Sierra 10.12.2

issue with Jabber movi (4.8.12) vs MAC Sierra 10.12.2 register issue to VCS Expressway.

Resolved! TMS - Inactive Users

Hi guys, Is there a way to see the user activity in TMS? We've about 3000 users created (that use Cisco Jabber Video) and need to delete the inactive users. I'm trying in TMS and googling, without success. Thanks. Regards.

Resolved! MX300G2, Multiparty and CUCM

have a customer that has a new MX300 G2 that has the MultiParty license so that it should be able to start a 3 or 4 party Video Call. It is registered and provisioned on CUCM 11.0. Customer is saying that he can not make a multiparty call. I am thi...

Resolved! Register MX300G2 ce 8.2.2 to TMS 14.3.2

Folks, I'm pretty sure I was reading something about software compatibility issues between the newer ce software for the MX300G2 and some newer TMS versions. What I have is the newer G2 but not so new TMS. I've gotten as far as registering the unit ...

Resolved! Question regarding licensing of SX/MX/DX endpoints with the new CMS 1000

Hi everyone, From what I can tell there is no longer a need for screen licenses, rather PMP or SMP licenses. I just wanted to verify something regarding this endpoint licensing: If I have a room-endpoint (SX/MX), I need to buy a SMP license. If I w...

Resolved! IP adress for the Test (working jan 2017)

found an old post but nothing is working I can not find the test IP address for the video conferencing system. all Tandberg IP address is no longer functional seeking a two way video and audio and callback for MXP telepresence Tandberg

P60 Camera with SX80 Codec Connectivity

What is the part number for Power Cube for P60 Camera, as It will not power up if I only connect it to SX80 Codec LAN port ?

SX80 with dual camera 20x zoom

i have cisco sx80 installed and i am using 20X camera as 2nd camera but i am unable to control the camera in D-sub 9 port for camera, cable length is 20 meter, is there any thing that i am missing?

Resolved! Movi and TMS15.3

Have a customer that migrated to a TMS15.3 from a a 14.5 server. but we had to rebuild the database from scratch. On the old system they were using the Movi clients to make video calls (it is a work around because they made the decision to do S4B) C...

TelePresence and Video Infrastructure

Forum Posts

Cisco SG500 Switchs for NTP server

SX10 calls farend dispaly not able to view

Media 820 Telepresence Server issues

IX5000/IX5200 Shark Teeth (Jagged Black) on Bottom of All Screens

Telepresence server M410v capacity

GPIO Settings

issue with Jabber movi (4.8.12) vs MAC Sierra 10.12.2

Resolved! TMS - Inactive Users

Resolved! MX300G2, Multiparty and CUCM

Resolved! Register MX300G2 ce 8.2.2 to TMS 14.3.2

Resolved! Question regarding licensing of SX/MX/DX endpoints with the new CMS 1000

Resolved! IP adress for the Test (working jan 2017)

P60 Camera with SX80 Codec Connectivity

SX80 with dual camera 20x zoom

Resolved! Movi and TMS15.3

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