TelePresence and Video Infrastructure

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IX5000/IX5200 Shark Teeth (Jagged Black) on Bottom of All Screens

We are seeing this on all calls for one IX5000 unit recently.  It was just upgraded to firmware IX8.2.0(28).  It happened both on a point to point IX5000 to IX5000 call and also on a multipoint call via TP Server. Any ideas or experience out there?

GPIO Settings

Hi Team I need some help badly. We are deploying an MX700 dual screen system at a client site, using clock audio crm-100-rf microphones. The mics work fine, but the issue is when the mics are set to the on position, the system mutes them. when set...

amza_korg by Beginner
  • 0 replies
  • 0 Helpful votes

Resolved! Question regarding licensing of SX/MX/DX endpoints with the new CMS 1000

Hi everyone, From what I can tell there is no longer a need for screen licenses, rather PMP or SMP licenses. I just wanted to verify something regarding this endpoint licensing: If I have a room-endpoint (SX/MX), I need to buy a SMP license. If I w...

Nadav by Rising star
  • 4 replies
  • 0 Helpful votes