After I upgraded my SX80 to 8.3.1, we now have a "Touch panel required" error message on the screen that will not go away. What is the fix for this? Downgrade to previous software version?
Thank you.
Can a remote end point connect directly to an SX20? The SX20 is connected behind a router that is connected to an ISP. How can you initiate a session with a remote Windows desktop? There is no VoIP or other servers. Does Cisco provide a cloud dir...
I have an SX80 with an ISDN Link. The system is controlled via an AMX touch panel, with users selecting the site they wish to dial via the directory. 99% of the sites are H.323, but there are a couple of ISDN sites, hence why the ISDN link has been a...
Dear All,
I am facing issue on incoming caller id, when some body tries by dialing my sip uri from H.323 endpoint. I am getting incoming caller id as recipent@my ipadd. for sip incomoing calls i am getting proper recipent caller id. Kindly advice me...
Is there a way to force an endpoint to make a video call when it does not have a video input connected? Currently it connects an audio only call, which makes sense, but I'm trying to find a workaround for an application where I only need to receive ...
OK folks need some guidance.
What is the impact of running FIPS140-2 enabled on VTC network devices i.e. VCS's only??
Do I have to enable FIPS mode on all the Endpoints that register with the VCS ??
Does FIPS140-2 need to be enabled on the TMS server...
Hi,
We having problem with Cisco Telepresence SX20 has spam calls issue.Cisco telepresence unit is behind the firewall router, NAT 1:1 has been configured. I don't need to receive any incoming calls, therefore I recently activated DND to "on" and t...
Hi Team
When i upgrade the Codec software CE8.2 to CE8.3 in SX80 the screen shows a touch panel required error message in the home page.
Even though I have configured "0" to the touchpads the issue is still the same.
There was no error like this in...
Hello,
We have a solution with endpoints registered to CUCM, a CWMS integrated to CUCM and working inside the network and also from the Internet (IRP). We are going to implement Cisco Meeting Server.
I have these questions about CWMS, CMS and endpoin...
I'm trying to troubleshoot an installation with SX10 and NEC V-series displays. The audio is very tinny and unnatural sounding, and we're trying to definitively determine the root cause. My thought is the built-in speakers on the NEC displays, but ...
Hi all,
with Expressway X8.9.2 and CMS 2.1.5 now we use succesfully the Expressway Web Proxy feature for WebRTC.
It works fine with chrome but it does not work with firefox.
On Firefox the session connects fine but video and audio from other party i...
Hello Everyone,
I have a DX70 that will not boot past the Detecting Network screen even after factory resetting it. Do anyone have any ideas on what I can do?
Thank you!
HI,
I am configuring CMS (2.1.5) as a combined server with WebRTC access for internal and external users (no Meeting Server App). We are using VCS Expressway (8.9.2) for the TURN server for external access and while waiting for certifcates etc to be...
