TelePresence and Video Infrastructure

Resolved! WebEx Call To Standalone SX20 Device

My customer has got a standalone SX20 telepresence system. It communicates with other telepresence systems on the internet using public IP addressing. They are requesting to have WebEx users dial into their system. Is it possible with current setup?...

Codec C20 Telepresence with fortigate Firewall

Hi Guys, I have one C20 Codec and CUCM 8.6 I have alos SIP line and I want to make video calling from outside to C20. what I need to of cinfiguration in my Fortigate Firewall and CUCM 8.6? Beside that Can I make Skype call through the C20? Thanks,...

EX90 and multisite option

All,We are going to purchase 3 EX90 units. My question is do I need to purchase the multisite option key (LIC-EX90-MS - EX90 Multi Site Option) to place a 3 way video call with these units?From what I can find it seems that the option key allows a t...

VCS Release Key and option key

what is the difference between release key and option keys on Cisco TelePresence Video Communication Server (VCS)?

MCU FTP Push CDR/CMR

Hi all, Is there any way to push via FTP CDR/CMR from MCU ? Can I have to set up a billing server on MCU ? Thanks in Advance, Rodrigo

syslog MCU URL configuration

i want to setup on my MCU 5300 series a SYSLOG server, but i used a no standard port can i specify it after the uRL EX: mysyslogserver.com:8412

Resolved! SX80 - H323 keeps changing to Off

Hello, We Just got our first SX80 with the intent to use it for SIP Voip dialing. Thus far we have older tandbergs, C40s and SX20's but they are all stand alones using H323. We use a bridging service BlueJeans so thats the only thing we really connec...

SX20 DVI Input from Crestron DM Switcher DMC-HDO looses video with VGA source

SX20 DVI Input from Crestron DM Switcher DMC-HDO looses video with VGA source. When using a HDMI source to a Crestron DM switcher and switching it to the Crestron DMC-HDO HDMI output the SX20 presentation video is fine. When we switch our source to V...

Precision 60 Presenter questions

Hi Gentlemen, I'm working with an engineer that is trying to get some specs in regards to the Precision 60 Camera using the Presenter option. 1. General camera question- Is there a distance limitation for the HDMI and the RJ45 cables that connect the...

VCS Control and Expressway

We ordered VCS control and expressway . Against this order we received server UCS C220 M3 Server. I connected VGA on the server front panel and its asking login password. As I experience VCS and Expressway are separate units and we can set IP addres...

CTS-MIC-CLNG-G2

Hi This information "We recommend a horizontal pickup range for the microphone of maximum 14 ft (4.3 m)" is the same for CTS-MIC-CLNG-G2 and CTS-MIC-CLNG-G1 ? The scope of the microphone is identical between CTS-MIC-CLNG-G2 and CTS-MIC-CLNG-G1 ? B...

Resolved! Doest telepresence PMP license works without TMSPE option key?

Hello, Doest telepresence PMP license works without TMSPE option key? On the conductor we have 250 PMP The vTS is activated, and use PMP license. On the TMS, we the option for - 25 Cisco TMSXE - and 50 system no TMSPE. So how to use the PMP license...

Resolved! CUCM - Expressway-C can't change Media encryption mode

Hello, There was a penetration test at the company and the tester said that there is a unencrypted traffic between CUCM - Expressway-C. The tester can see user credentials base64 information. So I checked Exp-C zones. I can see "Media encryption mod...

SX20 Error Message 404?

Hello I hope you are all well. I am in this horrible situation with CDW and Cisco to get technical support. I had recently installed a SX20 unit, upon installing I am getting an error message 404. What is this? The codec will be connected via IP...

Resolved! SX80 Live input source switching for HDMI 1,2,3 etc.

Howdy folks, From time to time we need to switch a camera input from the web interface during a live call. We can do this successfully with an SX20 but with a new SX80 installation, the live source selection doesn't change inputs. Changing inputs in ...

TelePresence and Video Infrastructure

Forum Posts

Resolved! WebEx Call To Standalone SX20 Device

Codec C20 Telepresence with fortigate Firewall

EX90 and multisite option

VCS Release Key and option key

MCU FTP Push CDR/CMR

syslog MCU URL configuration

Resolved! SX80 - H323 keeps changing to Off

SX20 DVI Input from Crestron DM Switcher DMC-HDO looses video with VGA source

Precision 60 Presenter questions

VCS Control and Expressway

CTS-MIC-CLNG-G2

Resolved! Doest telepresence PMP license works without TMSPE option key?

Resolved! CUCM - Expressway-C can't change Media encryption mode

SX20 Error Message 404?

Resolved! SX80 Live input source switching for HDMI 1,2,3 etc.

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Disabling Diffie Hellman on Cisco Telepresence?

Secondhand DX80 still under another company's service contract?

EQ - HDMI Ingest Failure

Webex Delay

Macro for Room Kit EQ Mic Turn on individually

Room Kit Plus - Microsoft Teams - Dual Monitor

Cisco Room Bar is fully compatible with CMS 2.0 or not

Query on CS-CAM-PTZ4K

Loop detected on my Expressway when outside entity calls my number

Expressway X14.2 Licensing