TelePresence and Video Infrastructure

Hi, I want to implement video calls over internet with cisco express way c and express way E.  We have telepresence systems, cucm, imp on site A and the same in site B with two MX300 screen on each site. But the two sites are connected using internet...

Hi  Jabber registered to cucm 10.x with sip trunk to VCSc both on internal legs, can  it place calls to external devices? remember there is no expressway core or edge server configured on the cucm. what it has is VCSc on sip trunk and VCSe. i know ...

Hi guys ,  If i do an upgrade from my TC5.x endpoints to CE8.x will it  poop up any issue? or i should just do migration from  TC5.X to TC7.X and later to CE8.X. i do know most times you can encounter issues once you move  from such levels.

Hi All. I have this DX80 not registered in CUCM. It is only used as standalone.  I have noticed that Jabber App in DX80 is not working. Is DX80 need to register first in CUCM in order Cisco jabber will be working? Thank you

Hi guys,  I really need your help! I am trying to configure a standalone SX20. We have static IP address that i put in the nat and set it to auto. H323 call setup is set to direct. Portallocation static. Also, All required ports are open on the Asa55...

Hello!   We are trying to configure Cisco TelePresence SX80 with the TC7.3.4 software. Our current setup is two video projectors and a monitor, controlled with a Crestron DMPS-300C and the Touch 10 touchpanel.   Currently when we have turned everythi...

We have a specific requirement for one of our client, they have virtual telepresence server which is configured with one conference room. multiple locations, all EX60/90 dial 3000 and join the conference room. now they want to keep the conference goi...

I have a device mobility enabled, the devices all get the correct Device pool,location, region etc... when roaming, but the device calling search space.  The device always gets the configured CSS from the home device pool.  I have set the devices to ...

Dear Team, One of our customer is having 20+ C20 system. But we are facing issue with the camera failing almost with each and every codec, Unfortunately Codecs are not back lined with Cisco and customer wants RCA for every camera failure which is hap...

I just setup CUCM 9.1 to route IP based video calls to our VCSC/Expressway. Using this doc http://www.cisco.com/c/en/us/support/docs/unified-communications/telepresence-video-communication-server-vcs/118884-config-vcs-00.html#anc . The setup seems to...

Dear all, The endpoint are failed to upgrade from the TMS.Based on the System Upgrade Activity Status, it reports as follows,Unable to communicate with systemEvent Postponed to 2014-xx-xx.The event repeats for 48 times, and upgrade event is deleted f...

Hi, Hoping someone may have come across this issue before. Customer has; CTS: CTS 1.10.13(5) P1.Conductor: XC3.0TP Server: 4.1(1.79) When the customer is using own kit they do not experience issues with Video / Audio however when they use our kit th...

Can anyone point me to information on how the Available/DND/Not Registered bubble behaves on the upper left hand corner of the touch 10?  I have an SX80 that we use as a portable system, so it moves around alot.  Sometimes I will see it say "Not Regi...