TelePresence and Video Infrastructure

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Forum Posts

Trouble shooting help request: Having difficulties joining my Webex personal room using Room Kit Mini

Hello! I am having difficulties laughing a ad hoc meeting using My Personal Room with the Cisco Room Kit Mini. I can connect successfully to the device using a PC or Mobile device, but it keeps telling me that I am busy. The Webex session never comes...

flecaros by Beginner
  • 333 Views
  • 0 replies
  • 0 Helpful votes

Resolved! Cisco Room Kit Plus forced software downgrade to CE9.12.4 from RoomOS 10.3.3.0

Currently getting all Room Kits and Room Kit Plus from CE9.12.x up to RoomOS 10.3.X and configure Webex Edge for Control HUB support, but one Room Kit Plus is leaving me scratching my head.  When I upgraded the software from CE9.12.4 to RoomOS 10.3.3...

chjones2 by Cisco Employee
  • 700 Views
  • 1 replies
  • 0 Helpful votes

Screen share issue between Cisco Cloud endpoint and Cisco Webex Edge

Hi guys, throwing this question here as I have a TAC case going nowhere.I haven't found a single Cisco resource that has access to Webex Edge devices.... Even TAC. Anyone have both Cisco Cloud endpoints and Webex Edge Devices (DX70, DX80, Desk Pro, e...

Resolved! API Reset command

I am trying to get an API command (On SX-80 & Pro) for reset/reboot that I can use as a terminal command. I've used the collaboration-endpoint-software-api-reference-guide-ce910 guide and it says  "xCommand SystemUnit BootApplies to: All productsRequ...

ZivJo by Beginner
  • 773 Views
  • 1 replies
  • 0 Helpful votes

One phone 6921 not make calls through the asterisk (CCM_SIP_401_UNAUTHORIZED)

One phone 6921 not make calls through the asterisk Only one phone model 6921 is not a link to analog phones.6921 other phones make the connection There is a sip-trunk in CUCM going to the asterisk,look the image://In the CCUMCall Routing - Route/Hunt...