TelePresence and Video Infrastructure

Hello, I have a Cisco SX80 installed in our conference room. We had a rolling power test over the weeked. So, we have power down everything and unplugged our VTC Rack. Upon powering the VTC Rack the SX80 is giving a Flashing "Power" light and a Stead...

Hello team, I have a "Cisco SX20 Telepresence" and i'm facing a problem that the camera moving left right and shaking continuously. Even after resetting the camera the issue still exist.- Current software version is "TC7.3.5.a93bdb1".- Downgrading th...

Hello So i have a C40, and there is no password, all types of default passwords haven been tried, but nothing works. Unfortunately it seems like the COM port has been disabled, already been trying with the COM port and with putty.  So is there any ot...

1. issue on iOS client, under phone services it shows disconencted, under calling no error, under cucm device is shown unregistered, still can make and receive calls2. To isolate cucm , registration was tried from antoher cucm cluster as the home clu...

Good Morning,We are currently using CMS & CMM 3.12We suspect that some of the people who have PMP licenses assigned are not using the created spaces.However, CMM only seems to track the number of CMM licenses assigned to people / spaces. Is there a w...

Hi Guys getting the below with Jabber MRA , the same user can login from inside network pls not the the zone is Active between EXP-C and EXP-E also the tunel in Active with CUCM 10.5 , Jabber configuration fileFailed to download TFTP config. No TFTP ...

I'm using third party cameras and control, so I will not be using the camera control ports on the codec unit. How can I remove the "No camera connected prompt" from my display?

Hello, We have codecs user-assigned for some of our users (they have room kit minis in their office).All our codecs are register on the webex cloud, since we are using Teams, we also have the Cisco CVI for our meetings to be able to connect via our c...

We have implemented CVI for MS Teams. We have noticed a very strange problem recently when join a MS Teams meeting from a Cisco WebEx Room (in this case, it is a WebEx codec pro). The issue occurs randomly. When it occurs, we see "MM" as a participan...

Dear team,   I have got a requirement to activate Tacacs authentication for all video endpoints (SX and room series )    Is this possible to activate TACACS authentication on cisco video endpoint? if possible, then how can we do that?   CUCM(12.5) Re...

Unable to verify the ultrasound signal which enables pairing with phones and laptops. This could be due to a missing or faulty speaker, an external speaker that doesn't support ultrasound, the volume on an external speaker being too low, sub-optimal ...

Is there a way to upgrade expressway via CLI? The web interface is not working.

We need assistant with our current scenario as we have the following: - Room kits registered on CUCM 14. - CMS, TMS. - table navigator connected with Kit as controller. - Wall navigator outside room to display room occupation status - Webex edge...

client called today that when they are making call in webex codec pro and webex codec plus , they need to manually select noise cancellation for every call they make.  They need noise cancellation to be selected automatically for every call they init...