TelePresence and Video Infrastructure

i am testing polycom realpresence desktop with the enpoints registered to a VCS control 5.1 using h323 callsif i use a room codec (tandberg/cisco/polycom) or an old Polycom PVX software it works when i dialXXXXXXX@Y.Y.Y.Ywhen i use that same dial str...

I am interested in obtaining Call Management Records to track voice and video quality from Telepresence systems MX/SX/EX series end points registered to Call Manager 10+ We would like to track video metrics using CDR/CMR parsing tools but these end p...

I do have a c90 codec and I cannot join 2 Partys to an Video conference. we use the multiway Option (not Multi site). any idea how to Troubleshoot this issue?

The TMS Automatic Software Upgrade feature seems to be hit or miss on the endpoints in TMS I understand it is only supported for Legacy endpoints but: Questions: Why are only some legacy endpoint getting the software updates notice and auto pulling r...

Hi, I'm having problems with controlling conferences via TMS/Conference control center. The TMS booking is working fine, conferences are created via Conductor in MCU/TPS. But when I go to the CCC I find these errors: Date            Type        User ...

We have installed the Cisco Video Phone 9971 on a LAN. The local intercom calls , the Video is not working. We have enabled Video, Auto Transmit is on, Camera is on. The SIP version is sip9971.9.4-2-13

  Hi, there. We would like to know if we can sign a support contract with Cisco, or an authorized service partner, to get support for a Cisco TelePresence System 1300 65 (ID CTS-1300-65) in Madrid, Spain. If yes, please provide who should we contact....

I do have a c90 codec and I cannot join 2 Partys to an Video conference. we use the multiway Option (not Multi site). any idea how to Troubleshoot this issue?

Good day, everyone. I have a problem with Cisco C20 device. It is connected now by serial cable and not booting. By mistake it was done erase all in console. Now, if I trying to flash it via SFTP (only pkg), there is an error in the end: ORION> sete...

Guys, I have deployed expressway-core and expressway Edge, but i have two different domains internal and external and the problem is i can not add A records in internal domain for external domain, in this scenario what should i do