TelePresence and Video Infrastructure

Resolved! TMS Video Conference MAster API Commands

I have a scenario where we are using the Video conference master setting in TMS to try and define some settings in a room that are controlled by a third party controller. So if one site is the master we setup profiles like back camera on back monitor...

SX20 standalone security

HelloCan I include some authentication (username/password/user pin/videoconference pin) in a SX20 Standalone to SX20 standalone communication?Regards

Resolved! Avaya phone compatibility with Cisco Unified Communications Platform

Hello,We are currently an all-Cisco user on the network routing, switching, and security side, however, we are an all-Avaya user on the phone, IP phone, and voice communications side. I am fed-up with all the problems we have had with Avaya and woul...

Resolved! Correct item number for SX10 table mic (CTS-QSC20-MIC / CTS-MIC-TABL20 ) >

Hi there the SX10 data sheet says the table mic is part: CTS-MIC-TABL20 but it is out of stock everywhere online and my distributor checked for me with cisco and was told to order CTS-QSC20-MIC. Is it the same? will it work? thanks!

Resolved! Does TMS support directory group for User Administration

Hi,I was trying to import group from AD for user administration and i couldn't get any directory group listed in the search. But i can see the security groups are listed over there. Is it normal that security group can be import from AD not Directory...

Resolved! DX70 registration over MRA.

Hi All, Please suggest me about DX70 registration over MRA. I have upgraded dx 70 with latest firmware sipdx70.10-2-4-99 I am geeting below option in DX70 after rebooting with new FirmwareExpressway login detailsService Name: Username:Password: Plea...

6000MXP Codec Software Upgrade

We have 2 Tandberg CODEC 6000MXP's that are currently on software v. F9.1 NTSC and I want to upgrade to v. F9.3.3. Our Warranty/Contract is expired. Is there anyway for me to get the Release Key information to do the upgrade on these systems?

VDSL2 dialer IGMP/Multicast help

HI guys,I have been trying to get IPTV to work with my ISP for some time now and I'm really struggling.My ISP is BT infinity (FTTC) I have found these hints on the internet:"IGMPv3 is used to control access to multicast.Multicast traffic sits in a se...

sx20 cannot connect call

Hi I have SX20 when dialing it gives error that cannot connect call but it does receive the call, SX20 is not registered either on sip or on H323.

HD audio into SX 20

We have an HDMI output from Crestron DM-RMC Scaler going into Cisco SX20. We have tried different ways to extract the audio from the HDMI into the 3.5 mm audio input of the SX20. Is there a recommended option?

Resolved! SX10 - version of Expressway required for MRA?

Hi everyone, I can't find a document that tells me what version of Expressway (MRA) I need to support an SX10? Does anyone know? thanks you very much,

TMS with VCSc and VCSe set up

Hi,We are going to deploy TMS v15 in windows server 2012 with a external SQL server together with the VCSc (x8.2.2), VCSe (x8.2.2) and the GW/MCU thru MSE 8000. Do we need a separate SNMP server to monitor the system/equipment? Thanks,LAN

TMSPE Upgrade Fails

Hi all, argh. My TMSPE Migartion faild because TMS Agent Service was not running. (Unable to communicate with the TMS Agent service. Quitting the Migration.) Can I restart the Migartion Wizard so that TMSPE migartion succseed and i can go further wit...