I have an SX 80 behind a firewall registered to a VCS expressway. The network that it is on has a call manager that is on a seperate subnet. The WAN exit point is the same ISP. I cannot dial H323 the unit "cannot place the call". Customer states that...
Was looking around and I see people are using the EX90 in conjunction with a second screen for presentation. I was wondering if you could use it as a second monitor to extend the desktop of a laptop? Multiscreen license is currently installed.
Hello! I have an EX90 with Dual Display option. I am trying to set it up to be able to see my FAR END site on my local EX90 monitor and my LOCAL site on my monitor connected to HDMI 1 Output. Somehow, I can only seem to be able to use the monitor on ...
Our 6-week old SX10, out of the blue, no longer pans to the right. I can pan all the way left, and pan to the center point, but I can't pan past the center point to the right. The camera just stops at the center. Restarting does not fix the problem.W...
Hi,I'm just wanting to know the process for acquiring Activation Key and License/Encryption Keys for Cisco TelePresence Server on Virtual Machine.I've deployed 2x TP on VM servers and I've added both to the Conductor cluster, but both TP servers requ...
Have a nice day,am working for Project in Saudi as shared contact ,Please find the below our Tech hints request,
we have 2 Cisco TelePresence MX300 G2 the serial no of first device is( FTT1903004P) and second serial no (FTT190303EJ)
WE need the vide...
Hello all,
I have been fighting some resolution issues on the MX300G2 and I was hoping someone else had seen this and knew the fix. Right now I have two different issues: 1. The PC resolution to the MX300G2 shows as "resolution unknown" every mornin...
we have both licenced dual screen, and we can see our video without problem.When I shared my presentation the remote party can't see my presentation but his second screen become black. but if he shared his presentation I can shared mine and he can se...
Hi, VCS 8.6 (Control & Expressway)CUCM 10.5Endpoint : Sx20 (Single Site) We have the following configuration: The Endpoints are registered on CUCM , it exists a sip trunk between CUCM and VCS. I have a question : How can I make a configuration on S...
I've deployed CUCM with Conductor version XC3.0.3 and vTPS (virtual Telepresence server) version 4.1(2.29).I've made a conference template on the Conductor to use HD 720P30 and content sharing of 720P5.When I initiate a conference call with 2 VC endp...
Hello,I'm starting in knowledge of CRM and Cloud Telepresence, and I've got some doubts. Come on:1. The MX-300 is to do a video conference with up to 3 participants without MCU? That goes for the MX-700 and MX-800D products2. In CMR room can have up ...
