TelePresence and Video Infrastructure

We have meetings the user is presenting and frequenetly has to place the call on hold for variuos reasons but when the call is resumed the content channel is dropped and the user has to reselect presentation. Is this by design and is there a setting ...

I'm finding that when applying transforms in Expressway, only the first transform that matches is applied. Subsequent ones  are not processed. e.g. If Transform 1 alters the string so it then matches transform 2, transform 2 is never called. Yet if...

Hi, What kind of license is required on CUCM 10.5 to support a LifeSize Video unit?

Hello, We are getting significant fluorescent flicker during video conferences.  Can anyone provide some settings for us to experiment with on the SX20 units? 

Have c40 with T,  No display on any device Did "factoryreset" via serial port doesnt accept admin for few minutes  it accepts any name then "admin: but no password is accepted after a little while like 5 to 110 minutes it accepts "admin" with no p...

SX20 with TC7tried a few combinations with the video settings but cannot get it to clone both outputs so i can see far end on both, ATM make a call and its only on one monitor other is just greyed out waiting for presentation i guess, these sx20s are...

How can i limit No of call in sx 20 codec ? I want there SX20 codec can only one Video call dial at a time. and also want to turn off audio call in same.

looking for information on a fix for keeping an SX80 serial com port from changing after reboots. I want it to stay on 9600. However it keeps changing to 115.200 and at that speed, it seems un-reliable and has errors in the command strings. Either a ...

 When we book a VC the email below gets generated. This was booked with the MCU only and a pin number. Instead of advising the conference number we are getting <VAL:NUMERIC_ID>#. If no pin is set we get the conference number but the pin number field ...

Hello sir, This is in regards to cisco IX 5000 telepresence device. If we are presenting any audio -video  file  from the laptop and in this condition if we mute the external mics ,the audio from the laptop also gets muted. Is there is configuration ...

Hello, I have a little problem on my SX20 TC7.3.1 with my ISDN Link IL1.1.3. This is the error message i have: Not Sip-Registred to H320 Peripheral. Someone told me it was probably because the SX 20 is in Gatekeeper instead of "direct" and probably S...