TelePresence and Video Infrastructure

Hi Team I have done with one IX 5000 Installation.System is up after powering ON. we can able to see the self-view as well System status.System is up and There is no error while Adding to Call Manager and changing the System  IP into static and other...

Hi,   We recently installed and configured an IX5000 codec on our CUCM running 10.5.1.  The device works great, can do calls to VCS (on X8.6.1) registered devices, CTS1300 and TX9000 devices registered to the same CUCM without issues.   We then tried...

Hello,We recently had an external company install a complete telepresence solution. long story short it went badly, they changed passwords and accounts and didn't provide us with any of the details.i am able to get to the c60 over ssh. reading the do...

Have a head scratcher for you....We have an EX60 with TC7.0 on it.  System is pulling an IP via DHCP.  Every time I dial I receive "Failed Call" ...I have another EX60 with TC7.1 on it.  System pulled the same IP (using the same port) Call successful...

Hi, We have a single CUCM (11.0.1.10000-10) with various Telepresence devices registered to it. We have imported users with various contact details into the CUCM user directory from a VCS/TMS environment so that the devices on the CUCM have a corpora...

I have a Tandberg Profile 52 6000MXP at a remote location that is not connecting to the network so I can't access it through the TMS. I will have to go to that location and look at the configurations. I was not involved in the setup of this unit and ...

Hello, We have Deployed CMR for our customer using Unified CM 10.5(2), TMS 4.6 ,TMSPE1.4,XC 3.0 and TS 4.1. Customer request is that when guest users dial in CMR ,enter their guest pin before chairman join (Host) and become in guest lobby, they need ...

A number of our codecs have been identified as having vulnerabilities due to lighttpd. They are models C20 and C40. I've researched fixes or workarounds but have so far been unsuccessful in finding any information on it. Any suggestions?

Hi,We have an issue with our Jabber Video Accounts : phonebook is emptyWe can't see any contact when we try to use the search bar ..

Hi All,We have successfully used MRA with a DX80 but are now wishing to also use Extension Mobility on these devices. Does anyone know if this is supported? Whilst the "EM" option appears within the Settings menu, it has an error that the server cann...